Jump to content


  • Tweets

  • Posts

    • Yep, I read that and thought about trying to find out what the consideration and grace period is at Riverside but not sure I can. I know they say "You must tell us the specific consideration/grace period at a site if our compliance team or our agents ask what it is"  but I doubt they would disclose it to the public, maybe I should have asked in my CPR 31.14 letter? Yes, I think I can get rid of 5 minutes. I am also going to include a point about BPA CoP: 13.2 The reference to a consideration period in 13.1 shall not apply where a parking event takes place. I think that is Deception .... They giveth with one hand and taketh away with the other!
    • Six months of conflict have also taken a heavy economic toll.View the full article
    • the Town and Country [advertisments ] Regulations 2007 are not easy to understand. Most Council planing officials don't so it's good that you found one who knows. Although he may not have been right if the rogues have not been "controlling" in the car park for that long. The time only starts when the ANPR signs go up, not how long the area has been used as a car park.   Sadly I have checked Highview out and they have been there since at least 2014 . I have looked at the BPA Code of Practice version 8 which covers 2023 and that states Re Consideration and Grace Periods 13.3 Where a parking location is one where a limited period of parking is permitted, or where drivers contract to park for a defined period and pay for that service in advance (Pay & Display), this would be considered as a parking event and a Grace Period of at least 10 minutes must be added to the end of a parking event before you issue a PCN. It then goes on to explain a bit more further down 13.5 You must tell us the specific consideration/grace period at a site if our compliance team or our agents ask what it is. 13.6 Neither a consideration period or a grace period are periods of free parking and there is no requirement for you to offer an additional allowance on top of a consideration or grace period. _________________________________________________________________________________________________________________So you have  now only overstayed 5 minutes maximum since BPA quote a minimum of 10 minutes. And it may be that the Riverside does have a longer period perhaps because of the size of the car park? So it becomes even more incumbent on you to remember where the extra 5 minutes could be.  Were you travelling as a family with children or a disabled person where getting them in and out of the car would take longer. Was there difficulty finding a space, or having to queue to get out of the car park . Or anything else that could account for another 5 minutes  without having to claim the difference between the ANPR times and the actual times.
    • Regarding a driver, that HAS paid for parking but input an incorrect Vehicle Registration Number.   This is an easy mistake to make, especially if a driver has access to more than one vehicle. First of all, upon receiving an NTK/PCN it is important to check that the Notice fully complies with PoFA 2012 Schedule 4 before deciding how to respond of course. The general advice is NOT to appeal to the Private Parking Company as, for example, you may identify yourself as driver and in certain circumstances that could harm your defence at a later stage. However, after following a recent thread on this subject, I have come to the conclusion that, in the case of inputting an incorrect Vehicle Registration Number, which is covered by “de minimis” it may actually HARM your defence at a later stage if you have not appealed to the PPC at the first appeal stage and explained that you DID pay for parking and CAN provide proof of parking, it was just that an incorrect VRN was input in error. Now, we all know that the BPA Code of Practice are guidelines from one bunch of charlatans for another bunch of charlatans to follow, but my thoughts are that there could be problems in court if a judge decides that a motorist has not followed these guidelines and has not made an appeal at the first appeal stage, therefore attempting to resolve the situation before it reaches court. From BPA Code of Practice: Section 17:  Keying Errors B) Major Keying Errors Examples of a major keying error could include: • Motorist entered their spouse’s car registration • Motorist entered something completely unrelated to their registration • Motorist made multiple keying errors (beyond one character being entered incorrectly) • Motorist has only entered a small part of their VRM, for example the first three digits In these instances we would expect that such errors are dealt with appropriately at the first appeal stage, especially if it can be proven that the motorist has paid for the parking event or that the motorist attempted to enter their VRM or were a legitimate user of the car park (eg a hospital patient or a patron of a restaurant). It is appreciated that in issuing a PCN in these instances, the operator will have incurred charges including but not limited to the DVLA fee and other processing costs therefore we believe that it is reasonable to seek to recover some of these costs by making a modest charge to the motorist of no more than £20 for a 14-day period from when the keying error was identified before reverting to the charge amount at the point of appeal. Now, we know that the "modest charge" is unenforceable in law, however, it would be up to the individual if they wanted to pay and make the problem go away or in fact if they wanted to contest the issue in court. If the motorist DOES appeal to the PPC explaining the error and the PPC rejects the appeal and the appeal fails, the motorist can use that in his favour at court.   Defence: "I entered the wrong VRN by mistake Judge, I explained this and I also submitted proof of payment for the relevant parking period in my appeal but the PPC wouldn't accept that"   If the motorist DOES NOT appeal to the PPC in the first instance the judge may well use that as a reason to dismiss the case in the claimant's favour because they may decide that they had the opportunity to resolve the matter at a much earlier stage in the proceedings. It is my humble opinion that a motorist, having paid and having proof of payment but entering the wrong VRN, should make an appeal at the first appeal stage in order to prevent problems at a later stage. In this instance, I think there is nothing to be gained by concealing the identity of the driver, especially if at a later stage, perhaps in court, it is said: “I (the driver) entered the wrong VRN.” Whether you agree or not, it is up to the individual to decide …. but worth thinking about. Any feedback, especially if you can prove to the contrary, gratefully received.
    • Women-only co-working spaces are part of the new hybrid working landscape, but they divide opinion.View the full article
  • Recommended Topics

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like
  • Recommended Topics

style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 2014 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

Thank-you for that

 

So I have sent in a letter today outlining these points and also asking humbly for clarification on the missing transcript and June dates.

 

I also updated my costs to include interest lost and also the extra time it has taken to read an enormous transcript.

 

I will get back here when I know more.

Link to post
Share on other sites

  • 3 months later...
  • Replies 218
  • Created
  • Last Reply

Top Posters In This Topic

Top Posters In This Topic

Thought I would update the thread.

 

I have basically been waiting on a decision on this letter about costs for months now. The appeal was refused on 3 /4 counts but with a confusion about the date in June given to come back on point 4, which has now passed but without any letter or comment.

 

I call up every 2 weeks and the file is always still with the judge, so at this stage I have nothing that says "you won, appeal refused...go ahead and collect" with a " your costs have been awarded or not". I have in effect no closure at all.

 

I have tried every angle on getting this moved on, escalation process (doesn't exist), complaint (Same person as I am dealing with now). Can I talk to the judge (No!!). There seems nothing I can do.

 

Is this normal? The appeal was refused, I wrote in about getting further costs as advised on here, and now I have been waiting since June to get any kind of answer at all. I can't collect because the case is not yet closed, I can't collect until I know I have the extra costs awarded or not.

 

How can i get closure and move to collections?

Link to post
Share on other sites

  • 3 weeks later...

So I have finally got a response back from the judge, however the response simply states in 1 line that the date has now passed where the appellant was given to provide something so the appeal is over.

 

4 times I have sent in an application under CPR 27.14(2), and including 27.14(2)(g) , to have consideration of my costs to be paid and I have still not got any kind of response what-so-ever on this question.

 

Some questions I need some help with:

 

1. Should I move to collection on the original award and then continue to push for the extra costs to be claimed and then collect those if I get them.

 

2. Should I wait for the judge to actually respond to the CPR 27.14(2), and including 27.14(2)(g) letter I wrote and then only collect when this is finalised?

 

3. How do I get the judge to respond to me. It seems there's a 3 month turn around if i'm lucky and then they don't even respond to the question I ask. Is there another way I can do this? Complain maybe?

 

Any help is gratefully received.

 

We are so close to getting this done now.

Link to post
Share on other sites

Hi there

 

So I finally got a reply from the Judge on the issue of these extra costs, his response is:

 

‘these kind of matters cannot be dealt with by emailed correspondence. If Mr XXX seeks his costs he must make an on notice application with supporting evidence and payment of the appropriate fee. The application will have to be served on his opponent and will be dealt with by judicial process in due course. This will undoubtedly involve a direction that the Defendant responds to the application and maybe listed for hearing if not dealt with on papers.’

 

I attach a form N244 for completion. The fee is £100 and on receipt will be referred to a judge to consider.

 

So, it seems that, whilst it took a long time to get to this, the judge has indeed stated that you can't just write a letter to him. It has to be done with Form N244.

 

I would really appreciate someone just getting back to me and helping with closing this down for me. This costs thing was advised on this post by you guys so I am a little confused by it now and whether carrying on is worth bothering with?

 

Also how do I now move to collect?

Link to post
Share on other sites

  • 1 month later...

Hi There

 

So I won a judgement in the small claims court almost a year ago. There was an elongated appeal process that to date left me stumped. However the case is now in the hands of the bailiffs. This is a business to business case, both the claimant and defendant are LTD companies.

 

Currently the bailiffs are trying to collect over 3 months using a new telephone service which has a higher rate of collection, and i'm happy to try that. However the date of the first payment has already been missed and they cannot get hold of the main contact to get the payment over the phone. They call every day, but of course office staff are probably clued up on this.

 

This company is still running, it is banging on about how well it's doing on social media, tweeting about all the training their staff are going on etc etc. However for me the £2500 they owe me, seems to be a matter of life and death to them.

 

I have been warned that bailiffs in this case are not usually successful, so I am left aghast at having gone through all of this and nothing will potentially happen.

 

Does anyone have any ideas or any advice or services that I can use that are stronger and guarantee a bit more success. Ideally in a more timely manner?

 

Any help is much appreciated.

Link to post
Share on other sites

Actually yes iot is but I was getting no responses on that any more. I thought maybe because the case is now requiring different expertise?

 

I would like to keep this thread if possible, as I think the other thread is dead.

Link to post
Share on other sites

Are these hceo's?

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

Aha Thank-you, so I believe these would be what are called sherrifs, is that right?

 

At the moment the bailiff support team is calling for the agreed payment but they are not responding and past the date of the first payment. This way it's going to be years before we get anywhere.

 

Bailiffs are yet to go in, however they have told me already that they don;t think they will get any, knowing their territory etc. About a 30% chance of getting paid with them.

 

This is why I am thinking we cancel the agreement, get the bailiffs in, let them fail 3 times and then I wanted to work out other options now.

Edited by dx100uk
Spacing
Link to post
Share on other sites

Thought we told you ages ago to use the sheriffs officers HCEO firm?

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

I was told to use these by the courts, I was trying to get advice here but I was getting no response.

They have a scheme here that use telephone people whch has a good rate of success, but i think they're just getting the run-around like everyone else on this case.

 

So what powers do HCEO's have that the bailiffs don't and why would I use them over the bailiff's process?

They seem to be hellishly more expensive, like £1000 v £100.

 

When the amount you are collecting is £2500, £ 1000 is a lot of money to also invest when you never get any kind of g'tee it will work.

Link to post
Share on other sites

didn't think their fees were that high, but anyway that gets paid by the debtor not you.

 

HCEO's can enter and seize business assets court bailiffs rarely bother .

and I thought they were free?

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

OK actually doing a search on HCEO's and not the keywords I was using has brought up some very good explanations of the differences. I did not realise this. One great link is here:

 

Particularly useful sentence about businesses, where these guys can break in and seize goods even on the first visit.

 

Questions:

1. Can I stop the bailiff process at any time and just hand collecting to the HCEO's or do I have to let the bailiffs now run their course?

2. Can HCEO's go to business owner/director properties and seize goods there if they struggle with the main business address?

Link to post
Share on other sites

1.yes .

2.possibly - but that's for them to workout where the business assets are hidden

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...