Marc Gander - The Consumer Survival Handbook


A 220 page introduction to all things consumer related by our own BankFodder.

Includes energy companies, mobile phone providers, retailers, banks, insurance companies,debt collection agencies, reclaim companies, secondhand car sellers, cowboy garages, cowboy builders and all the rest who put their own profits before you.

£6.99



Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)


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  1. #121
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    Default Re: Business with damaged parcels - small claim being defended***Claim Successful***Now Appeal

    I would write now. If you get no reply in 7 days then write again.



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  2. #122
    Basic Account Holder randm Novitiate



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    Default Re: Business with damaged parcels - small claim being defended***Claim Successful***Now Appeal

    Do I need to do this as a letter or will an email suffice. Do I need to send a copy into the court too? They won't send me a copy if they don't have to.

    I noticed there are only a few if not 1 company that does the transcription for the cases so I can always just call them up and ask for it I guess.


  3. #123
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    Default Re: Business with damaged parcels - small claim being defended***Claim Successful***Now Appeal

    Email is fine. No you don't need to send it to the court. It doesn't matter too much that they don't send you a transcript. The important thing is that they show themselves as uncooperative and if there is eventually an appeal hearing, then every little bit of moral high ground helps.



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  4. #124
    Basic Account Holder randm Novitiate



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    Default Re: Business with damaged parcels - small claim being defended***Claim Successful***Now Appeal

    OK, so a very polite email has been sent to them, for either the transcript copy or the provider of it. I have asked in the spirit of the small claimsicon, open and cooperative system and hope this doesn't poke the bear at all.

    Funnily enough, I'm glad we did not jump the gun in this case and get hold of the transcript before the appeal. If i had done so then we would have paid for it and the defendants would have be getting it for free for their appeal right now. Just something worth noting for future.


  5. #125
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    Default Re: Business with damaged parcels - small claim being defended***Claim Successful***Now Appeal

    Quote Originally Posted by randm View Post
    I'm glad we did not jump the gun in this case and get hold of the transcript before the appeal. If i had done so then we would have paid for it and the defendants would have be getting it for free for their appeal right now. Just something worth noting for future.
    yes, you're right.



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