Jump to content


  • Tweets

  • Posts

    • thanks ae - yes  I understand the claims are between me and the lender.  But with regards to the order for sale the judge specifically said it is the receiver who is appointed to sell - and he hasn't/ and isn't - which is why I am asking if I can apply to the court v the receiver for an order for sale right now?   The receiver is not part of the current proceedings heading to trial.  But he is responsible for selling the property - and he has consistently rejected offers over >5y.   This is specifically why I would like to understand if I can apply to the court to enforce the sale ??? As above - The judge has said otherwise the order for sale v the lender has to be dealt with via the trial.  Which they have deliberately delayed via the adjournment. Valuation is an issue. The lender chose the valuer.  I paid but his report basically belongs to and is referred to by the lender.  He did a prof valuation without doing a site visit.  He had done a site visit 5 months earlier for different potential lender.  The 1st valuation he erroneously did as fh.  He just did a re-write 5m later - but kept the same value for lh. I had a great offer on the table from a niche buyer which would have cleared the loan and given me a lot of £s.  But the lender rushed through the repo and the buyer got spooked and ran.  The lender then slashed the price by 30%+ from their valuation (fire sale price?).  As you suggest - they fully expected potential buyers to quickly grab the property at such a discount.  But it turned out they couldn't.  The market had dropped anyway. Then covid hit.  Every potential buyer was questioning the valuation.  The lender and receivers actions have eroded the equity.  This wouldn't make sense to any normal lender.  99.9% would have just sold to the 1st buyer willing to transact.  The lender/ receiver had such a willing buyer on day 1 of marketing.  But they spent 15months trying not to sell to them.  As I said, disclosure shows the ceo wanted (wants?) to keep it for himself - so common sense didn't (doesn't) prevail.   The lender has made a MoneyClaim v me.  I am disputing it because I maintain it is their actions that has caused the erosion of equity/ a debt to accrue. The lender's problem now is that they have spent so much money and added so much interest over 5y that they cannot sell the property for what they need/ want.  They are trying to blame me for this.  But it is their fault; not mine - because I am not in possession or in charge of selling it. As I also said above - if there is some legal reason why I cannot make an application to the court for an order for the receiver to sell - then can I ask the other entity which has a charging order and threatened to do so. ???    
    • We registered our child with a nursery last year for a June 2024 start date. This was before how the new 15 hours free childcare was going to work. At the time my wife paid a £50 deposit. A few weeks ago they sent out an email about how the new funding was going to work. The nurseries can use it as they wish and they said if the child wants to come for one full day we still have to pay £50 and we can't use all the hours for one day. They also drastically increased their day rate. As a result of this we were looking elsewhere and have found a much cheaper nursery so we are changing.  The original nursery now said you only get the deposit back if she starts because it comes out of the first month of fees. I don't think we filled any any form or anything so there were no terms and conditions. Are we entitled to get the deposit back or is it our fault for not asking what the terms were when we paid. 
    • Hi Baldilocks. Welcome to CAG. I've done some minor formatting edits to your post to make it easier to read for people on mobile. Try to keep to 1 or 2 sentences max before creating a line break in your post. It's the Consumer Rights Act 2015, not the Sale of Goods Act 2015. The Consumer Rights Act 2015 superseded The Sale Of Goods Act 1979 and the latter does not apply as I imagine this purchase was made after 1st October 2015. Can you confirm the make and model of the vehicle? Some vehicles have their service history stored within the on board computers now or have it available to view online at any point. How did you pay for the vehicle? Finance (what type), Debit/Credit Card etc? I would argue, that should the above points not be correct, you would be right to claim that the goods are not as described under the Consumer Rights Act 2015.  
    • Thanks everyone for all your help, but unfortunately my case was dismissed. This is the 2nd time I've had this happen now so I doubt ill be taking on any parking firms in future sadly. The judge said I lost it on the grounds that the sign said I had 28 days to declare who the owner of the vehicle was, and said I should have complied with this.  My costs are Judgment for the claimant £133.33 Issue fee Hearing fee Solicitors costs - total £265 grand total £398.33 Do those costs look about right?
  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like

Arrow put Monument debt back on Experian **WON+COMPO**


joan_of_arc
style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 2442 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

Hi, long time no post. asfaiwa my finances were now in a good place. I got a massive shock when I did a credit check on Experian two days ago to discover that a debt originally defaulted by Monument back in 2006 was now showing as a default to Arrow Global.

 

This case was dealt with by the court around 2006 who agreed a payment of £1 a month to Arrow Global who had purchased the debt from Monument, and I set up a standing order for £1 a month.

 

I was also paying £10 a month to Arrow Global for an RBS debt.

 

In July 2015 the £10 a month payments stopped as the RBS debt was paid off.

 

I can find no records of any £1 standing order payments to Arrow Global for the Monument debt since 2010 (as far back as my bank records go.)

 

In November 2015 standing order payments for £1 a month started to Capquest, who had apparently bought the debt from Arrow. The first one was £5, (coincidentally 5 months after July 2015 ie 5 x £1 payments), going down to £1 a month after that.

 

Arrow say they never stopped receiving £1 a month payment from me and that I had been paying by order book. I have no recollection of this at all and have no order book with them, nor any memory of cancelling the standing order to Arrow for £1 a month set up years ago, and no memory of setting up a payment with Capquest for £1 month in November 2015.

 

Arrow then informed me that when they sold the debt to Capquest, I defaulted, and the default date on my credit report dates back to November 2015, long after the original default date with Monument.

 

I didn't understand what was going on (I still don’t) and asked if there was any way the default could be removed. Their representative told me it was against the law for them to remove defaulted entries from CRAs.

 

But the default shouldn't be on there in the first place, should it?

 

It is my understanding that defaults should date only to the date of the default with the original creditor. Is this correct?

 

Now, thinking that the Monument debt had been well and truly dealt with I (mistakenly, shoot me now :doh: ) chucked out all my correspondence with Monument a few months ago during a filing session. Ditto Arrow Global and Capquest. (yes I'm an idiot. :crazy:)

 

I then rang Capquest who confirmed they started receiving £1 a month from me in November 2015. So why the default? Because, they said, I'd defaulted when they bought the debt from Arrow.

 

Taking them at their word I asked for them to suggest a settlement figure and they took a list of all my incomings and outgoings and said they'd pass on my details back to Arrow for them to see if my settlement figure was acceptable. I suggested £500 on a £2,300 original debt.

 

But once I got off the phone my husband said to me that something was fishy about all this, and that's when after discussing it we realised that the default shouldn't even be showing on my credit file.

 

Both Arrow Global and Capquest were insistent that I'd defaulted when the debt was transferred from Arrow to Capquest.

 

So what do I do?

 

This has caused me untold stress and completely ruined my otherwise squeaky clean credit record.

 

Gutted. :help:

Link to post
Share on other sites

stop talking on the phone!!

you are being had blind

 

 

arrows are capquest, same group

 

 

get written proof of the defaulted date by the original creditor [which will now be Barclaycard?]

and demand arrows remove the default within 14 days else you'll raise a complaint with the ICo

  • Confused 1

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

Thanks for your considered reply dx100uk. Barclaycard do not own Monument as I understand it. Monument are now owned by Compucredit.

 

Is it likely that Compucredit have evidence of the original Monument default date? Does anyone have any experience of trying to get Monument default evidence from Compucredit?

Link to post
Share on other sites

send an sar

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

probably the latter then

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

@dx100uk thank you for your help so far, I really appreciate it.

 

My husband just told me he kept all the folders for any unsettled debts. Just been up to the loft and I've got every communication from Monument right from when I first set up the account, and I have a copy of their default notice of 2005. :cheer2:

 

So do I now send a photocopy of the original default to Arrow, demanding that they remove the default notice on my credit report within 14 days or else I'll raise a complaint with the ICo? Is that correct?

Link to post
Share on other sites

yep.

 

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

no and please don't use FMOTL sites they are rubbish

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

you don't need a flippin template 2 lines as i've already written

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

no and please don't use FMOTL sites they are rubbish

 

Thanks for the info. I'd never come across that site before, nor the concept of FMOTL before you mentioned it, the template letter looked useful that's all. Apologies if links to that site are not permitted on here.

 

you don't need a flippin template 2 lines as i've already written

 

OK.

 

Do you have a link to a template ICO threat letter I could use in that case?

 

And how likely is it that Arrow will remove the default or am I going to have a 6 month back and forth letter fight on my hands?

 

Do you have a link to a template ICO threat letter I could use in that case?
Tried to remove that from above post as you've already answered me but editing time has expired.
Link to post
Share on other sites

no they have 14 days end of

else you'll raise a complaint with the information commission and also seek financial compensation

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

no they have 14 days end of

else you'll raise a complaint with the information commission and also seek financial compensation

 

Thanks for all your help dx. I'll get that in the post today and let you all know the outcome in due course.

Link to post
Share on other sites

pointless really

it wil be removed by arrows

they legally have no choice

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

Ensure its removed from equifax and call credit as well

 

Probably being reported to all three

 

Check noddle uk and clearscore

  • Confused 1

PLEASE HELP US TO KEEP THIS SITE RUNNING

EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

 

 

 

Any help I am able to give is from my own experience only. Should you have any doubt you should contact a qualified professional.

Link to post
Share on other sites

pointless really

it wil be removed by arrows

they legally have no choice

 

Is it not true, though, that their conduct is often not governed by its legality?

 

I wanted it removed asap as it was in dispute rather than even having to wait 14 days for Arrow. Is that a waste of time?

Link to post
Share on other sites

Ensure its removed from equifax and call credit as well

 

Probably being reported to all three

 

Check noddle uk and clearscore

 

Thanks theoldrouge. As soon as it's removed from Experian I'll check the others and noddle and clearscore. Great advice. You and dx are both being very helpful, I appreciate it, thank you both.

Link to post
Share on other sites

The Credit Agencies can insert a Notice of Correction pending any investigation in the meantime

 

https://help.creditexpert.co.uk/help/sv635/report_guide/notice_of_correction#

 

I trust you are keeping well Joan.

 

Regards

 

Andy

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHER

 

Have we helped you ...?         Please Donate button to the Consumer Action Group - The National Consumer Service

If you want advice on your Topic please PM me a link to your thread

Link to post
Share on other sites

In the meantime, I have communicated directly with Arrow's CEO including copies of the original defaul notice and he has has responded assuring me has passed my information on to the relevant department to deal with. I've also sent a hard copy in the post.

Link to post
Share on other sites

The Credit Agencies can insert a Notice of Correction pending any investigation in the meantime

 

https://help.creditexpert.co.uk/help/sv635/report_guide/notice_of_correction#

 

I trust you are keeping well Joan.

 

Regards

 

Andy

 

Hi Andyorch! So long no speak! My husband and I were both reminiscing about you when I was on here the other evening, wondering how you are. What a crazy adventure we had a few years ago and how unbelievably helpful you were! :)

 

It is fantastic to finally be free of being chased by DCAs, the relief is immeasurable. Without people like you we couldn't have done it and I will never, ever forget the time you devoted to me, patience you showed me and help you gave us both. :grouphug:

Link to post
Share on other sites

Kind words indeed Joan...as you can see Im still here battling away and advising on this murky infested industry...It was a pleasure to advise you and always looked forward to your charming and positive responses.

 

Regards

 

Andy

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHER

 

Have we helped you ...?         Please Donate button to the Consumer Action Group - The National Consumer Service

If you want advice on your Topic please PM me a link to your thread

Link to post
Share on other sites

The Credit Agencies can insert a Notice of Correction pending any investigation in the meantime

 

https://help.creditexpert.co.uk/help/sv635/report_guide/notice_of_correction#

 

 

btw thanks for this link Andy, done.

 

 

Kind words indeed Joan...as you can see Im still here battling away and advising on this murky infested industry...It was a pleasure to advise you and always looked forward to your charming and positive responses.

 

Aw :) I wonder how many lives you and the rest of the Debt Trauma Surgery team have saved over the years? Countless I'm sure!

 

One question I want to ask without going too much OT, is what is the likelihood of fines being introduced for CCAs who illegally put defaults on CRA reports? I was wondering how many lives these companies ruin, seemingly without a trace of conscience? Marriages ruined, houses not purchased, jobs lost, relocations prevented. The damage is unquantifiable and they seemingly go completely unpunished!

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...