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    • They did reply to my defence stating it would fail and enclosed copies of NOA, DN Term letter and account statements. All copies of T&C's that could be reconstructions and the IP address on there resolves to the town where MBNA offices are, not my location
    • Here are 7 of our top tips to help you connect with young people who have left school or otherwise disengaged.View the full article
    • My defence was standard no paperwork:   1.The Defendant contends that the particulars of claim are generic in nature. The Defendant accordingly sets out its case below and relies on CPR r 16.5 (3) in relation to any particular allegation to which a specific response has not been made. 2. Paragraph 1 is noted. The Defendant has had a contractual relationship with MBNA Limited in the past. The Defendant does not recognise the reference number provided by the claimant within its particulars and has sought verification from the claimant who is yet to comply with requests for further information. 3. Paragraph 2 is denied. The Defendant maintains that a default notice was never received. The Claimant is put to strict proof to that a default notice was issued by MBNA Limited and received by the Defendant. 4. Paragraph 3 is denied. The Defendant is unaware of any legal assignment or Notice of Assignment allegedly served from either the Claimant or MBNA Limited. 5. On the 02/01/2023 the Defendant requested information pertaining to this claim by way of a CCA 1974 Section 78 request. The claimant is yet to respond to this request. On the 19/05/2023 a CPR 31.14 request was sent to Kearns who is yet to respond. To date, 02/06/2023, no documentation has been received. The claimant remains in default of my section 78 request. 6. It is therefore denied with regards to the Defendant owing any monies to the Claimant, the Claimant has failed to provide any evidence of proof of assignment being sent/ agreement/ balance/ breach or termination requested by CPR 31.14, therefore the Claimant is put to strict proof to: (a) show how the Defendant entered into an agreement; and (b) show and evidence the nature of breach and service of a default notice pursuant to Section 87(1) CCA1974 (c) show how the claimant has reached the amount claimed for; and (d) show how the Claimant has the legal right, either under statute or equity to issue a claim; 7. As per Civil Procedure Rule 16.5(4), it is expected that the Claimant prove the allegation that the money is owed. 8. On the alternative, as the Claimant is an assignee of a debt, it is denied that the Claimant has the right to lay a claim due to contraventions of Section 136 of the Law of Property Act and Section 82A of the consumer credit Act 1974. 9. By reasons of the facts and matters set out above, it is denied that the Claimant is entitled to the relief claimed or any relief.
    • Monika the first four pages of the Private parking section have at least 12 of our members who have also been caught out on this scam site. That's around one quarter of all our current complaints. Usually we might expect two current complaints for the same park within 4 pages.  So you are in good company and have done well in appealing to McDonalds in an effort to resolve the matter without having  paid such a bunch of rogues. Most people blindly pay up. Met . Starbucks and McDonalds  are well aware of the situation and seem unwilling to make it easier for motorists to avoid getting caught. For instance, instead of photographing you, if they were honest and wanted you  to continue using their services again, they would have said "Excuse me but if you are going to go to Mc donalds from here, it will cost you £100." But no they kett quiet and are now pursuing you for probably a lot more than £100 now. They also know thst  they cannot charge anything over the amount stated on the car park signs. Their claims for £160 or £170 are unlawful yet so many pay that to avoid going to Court. When the truth is that Met are unlikely to take them to Court since they know they will lose. The PCNs are issued on airport land which is covered by Byelaws so only the driver can be pursued, not the keeper. But they keep writing to you as they do not know who was driving unless you gave it away when you appealed. Even if they know you were driving they should still lose in Court for several reasons. The reason we ask you to fill out our questionnaire is to help you if MET do decide to take you to Court in the end. Each member who visited the park may well have different experiences while there which can help when filling out a Witness statement [we will help you with that if it comes to it.] if you have thrown away the original PCN  and other paperwork you obviously haven't got a jerbil or a guinea pig as their paper makes great litter boxes for them.🙂 You can send an SAR to them to get all the information Met have on you to date. Though if you have been to several sites already, you may have done that by now. In the meantime, you will be being bombarded by illiterate debt collectors and sixth rate solicitors all threatening you with ever increasing amounts as well as being hung drawn and quartered. Their letters can all be safely ignored. On the odd chance that you may get a Letter of Claim from them just come back to us and we will get you to send a snotty letter back to them so that they know you are not happy, don't care a fig for their threats and will see them off in Court if they finally have the guts to carry on. If you do have the original PCN could you please post it up, carefully removing your name. address and car registration number but including dates and times. If not just click on the SAR to take you to the form to send to Met.
    • In order for us to help you we require the following information:- [if there are more than one defendant listed - tell us] 1 defendant   Which Court have you received the claim from ? County Court Business Centre, Northampton   Name of the Claimant ? LC Asset 2 S.A R.L   Date of issue – . 28/04/23   Particulars of Claim   What is the claim for –    (1) The Claimant ('C') claims the whole of the outstanding balance due and payable under an agreement referenced xxxxxxxxxxxxxxxx and opened effective from xx/xx/2017. The agreement is regulated by the Consumer Credit Act 1974 ('CCA'), was signed by the Defendant ('D') and from which credit was extended to D.   (2) D failed to comply with a Default Notice served pursuant to s87 (1) CCA and by xx/xx/2022 a default was recorded.   (3) As at xx/xx/2022 the Defendant owed MBNA LTD the sum of 12,xxx.xx. By an agreement in writing the benefit of the debt has been legally assigned to C effective xx/xx/2022 and made regular upon C serving a Notice of Assignment upon D shortly thereafter.   (4) And C claims- 1. 12,xxx.xx 2. Interest pursuant to Section 69 County Courts Act 1984 at a rate of 8% per annum from xx/01/2023 to xx/04/2023 of 2xx.xx and thereafter at a daily rate of 2.52 to date of judgement or sooner payment. Date xx/xx/2023   What is the total value of the claim? 12k   Have you received prior notice of a claim being issued pursuant to paragraph 3 of the PAPDC (Pre Action Protocol) ? Yes   Have you changed your address since the time at which the debt referred to in the claim was allegedly incurred? No   Did you inform the claimant of your change of address? N/A Is the claim for - a Bank Account (Overdraft) or credit card or loan or catalogue or mobile phone account? Credit Card   When did you enter into the original agreement before or after April 2007 ? After   Do you recall how you entered into the agreement...On line /In branch/By post ? Online   Is the debt showing on your credit reference files (Experian/Equifax /Etc...) ? Yes, but amount differs slightly   Has the claim been issued by the original creditor or was the account assigned and it is the Debt purchaser who has issued the claim. DP issued claim   Were you aware the account had been assigned – did you receive a Notice of Assignment? Not that I recall...   Did you receive a Default Notice from the original creditor? Not that I recall...   Have you been receiving statutory notices headed “Notice of Sums in Arrears”  or " Notice of Arrears "– at least once a year ? Yes   Why did you cease payments? Loss of employment main cause   What was the date of your last payment? Early 2021   Was there a dispute with the original creditor that remains unresolved? No   Did you communicate any financial problems to the original creditor and make any attempt to enter into a debt management plan? No   -----------------------------------
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JP Morgan/Rooftop Arrears fees- The saga continues.


jotty
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yes court its detailed earlier here by BF I think

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Yes DX thanks, I have read many of the threads on this but can’t find any that reach an actual conclusion good or bad so am a little concerned I may be taking on something that I am not going to win or that may end up with a big costs bill if it goes wrong. Court itself isn’t an issue for me having been through the original bank charges successes but this seems to be something not many have succeeded with.

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  • 1 month later...

Sent a SAR to Rooftop mortgages before Christmas but was returned saying they wanted a fee of £2.20, so sent a 2nd request and th fee last week but they have refused again citing that “they are unable to verify identity”.

 

we have lived at the same address for 20yrs, they send me a lovely veiled threat letter every month about my account as well as statements and even sent round one of those “debt counsellor” types whilst we were on holiday last October so I fail to see how they can’t verify who we are from the signed SAR.

 

Thoroughly fed up and hacked off with this bunch of crooks now so can some kind person please advise what to do next?

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Please will you post up a copy of your SAR request in PDF format and also a copy of their response in PDF format.

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Thoroughly fed up and hacked off with this bunch of crooks now so can some kind person please advise what to do next?

 

Obviously not fed up or hacked off enough or else you would engage with this thread and respond to the questions which have been asked.

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Obviously not fed up or hacked off enough or else you would engage with this thread and respond to the questions which have been asked.

Whilst I will of course value and appreciate your advice, I feel this kind of comment from such a prominent member of the forum is beneath you. I am not ignoring the comments but sadly don’t have the letter to hand at this moment, but will scan them up as soon as I get back home.

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If they wont send the sar despite knowing who you are etc, file a court claim to force them to send it.

 

And why did they want that 2.20?

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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Whilst I will of course value and appreciate your advice, I feel this kind of comment from such a prominent member of the forum is beneath you. I am not ignoring the comments but sadly don’t have the letter to hand at this moment, but will scan them up as soon as I get back home.

 

Then you only had to tell us.

 

Please scan the letters up in PDF format as soon as you can because it will influence the advice that we will give you.

 

You might also like to give some response or acknowledgement to the question which was asked by the other site team member.

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Bit of a long story and connected to another thread on here where I took a complaint to the Ombudsman re charges that is still in limbo pending advice re court for charges, however the SAR this time was to see what had been done without account over the last few years to assist in a potential mis-selling claim. We did ask one of those claim companies to act (because I didn’t have the will for another round of letters etc) but have heard little and they would have submitted a SAR early last year but we have never had a copy of this.

This time they wanted £2.20 to cover costs of preparing the info as they stated one had been requested last year by the claim company and the charge was to cover exrtra work, I submitted the one from this great site, edited of course, but they have refused to supply.

When you say court, what would that involve and what are the grounds for a claim please, and I am in the process of scanning up their brief reply received today.

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Thank you.

 

when we see the sar that you send them then we can understand more fully exactly what they have responded to.

 

I'm not too sure how a claims management company could submit an sar on your behalf. Have you got a copy of the request that was submitted by the claims management company?

 

I think it may be useful to get a full bullet pointed chronology from you on this.

 

I certainly do think that if you have submitted a valid sar and they haven't responded then you should move very quickly to a claim for breach of statutory duty and we will be happy to help you with this. However we need to be sure of our ground and make sure that all our ducks are in a row first of all

 

if you don't have copies of the correspondence sent by the claims management company then you should also send an sar to them.

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Has this problem been resolved to tour? Or is there any movement on it?

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That is dated 4th of January so they are still within the 30-day deadline. what date was the previous sar when they said that they wanted the money

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well let's see the other letter anyway and monitor this thread for a fuller reply tomorrow.

 

We will have to do a response to the letter which you have posted above

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If we can go through this and check the statutory request which you have made and decide that they do in fact comply with the statute, then if the requests had been breached then I would suggest that you bring a claim for breach of statutory duty under the DPA. In order to do this you would claim for a very modest amount – say £50 – with the intention not of accepting any settlement but of proceeding to judgement.

 

You can get an idea from this post here https://www.consumeractiongroup.co.uk/forum/showthread.php?492106-Npower-2-year-nightmare-Please-help&p=5170199&viewfull=1#post5170199

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I'd like to start having a look at this problem but this thread has started to become a little bit strung out.

 

Would you mind starting a new thread and laying out a chronology of events in bullet pointed fashion in an attempt to pull together what you have discovered so far in one easily digestible chunk. Then we can have a look at the possibilities.

 

I'm going to close this thread

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So this is the brief timeline,

 

12th December we sent the SAR using the template from the site.

19th December we received a response letter from Rooftop which said they could not supply details because :-

 

1- In October they had sent a similar response to a company called Mortgage Claims, this was the ambulance chasers we had asked back in July to look into possible mis-selling and was only done out of frustration and not having time to go through everything myself. I have heard nothing from them since and have requested a response.

2- Because the SAR had been requested in October, Rooftop said that to do another would incur a charge of £2.20.

3- They had been unable to verify my authority for the one requested on the 12th.

 

As it was Christmas I put this to one side and didn't respond, I am trying to find the letter but the content was as above and very brief.

 

On the 4th January I sent off a second request, this time enclosing the fee and making sure both me and my wife signed it to prevent any other spurious delays.

 

The letter in the above post was received yesterday again saying that they could not supply the info because they where "Unable to Verify Authority" but nothing else to explain why.

 

In the meantime as mentioned on another thread, they continue to send me statements, and threatening letters about the apparent arrears so must be satisfied I live at the same address as on the SAR.

 

The main reason for the request is that I have a complaint with the FOS, which is coming to a conclusion and need information only a SAR can provide before I seek to take the issue further.

 

So do we send another request or wait till the 40 days is up and then take further action. ?

rtopsar040119a.doc

rtopsar1212o18.doc

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I'd like to see the letter from the claims company to see if it was a valid sar.

 

Also, where are their responses? Can you post up in pdf format please

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This was the response to the 2nd request, still struggling to find the first one but it said exactly the same apart from, as explained, saying that there had been a request for info in October from Mortgage Claims which thinking about it wasn't most likely a SAR but just request based on my signing an authority for them to request info. The first letter also asked for a fee of £2.20 to cover their costs.

rtres.pdf

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They still cant charge anything. A SAR is free no matter if you request it a dozen times. And what costs? If they complied with the other SAR, as they said they had, theyd have all info on hand. So should just copy it.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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This was the response to the 2nd request, still struggling to find the first one but it said exactly the same apart from, as explained, saying that there had been a request for info in October from Mortgage Claims which thinking about it wasn't most likely a SAR but just request based on my signing an authority for them to request info. The first letter also asked for a fee of £2.20 to cover their costs.

 

I expect that you are correct that it wasn't a true SAR – but I would prefer to be certain about it before using it as a basis for litigation. I think it would be a very good idea to send an SAR to your claims management company and see if you can get a copy from them of what they sent.

 

I think that it is worth taking time to stack up the evidence and load the dice against them if at all possible. I don't see that there is a huge rush on this at the moment. Send the SAR to the claims company immediately. You have about 14 days to wait for the expiry of your SAR of the fourth January so there will only be about another 14 days after that for the CMC to produce their disclosure.

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