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    • Doc 04-19-2024 11-01-51-merged-compressed.pdf good morning.    9 pages attached.    thank you  UCM
    • Hi I was being supplied my ovo after unknowingly being swapped from SSE.  My issues began when we had a smart meter fitted and our bills almost doubled overnight - we at the time assumed we were just paying not enough until then and just continued to pay the excess bills each. Month.    I would from time to time contact ovo and get faced with a call centre on South Africa of the most rude agents who would just hang up after hours of wait and I could not even get an acknowledgement of an issue with my meter.  At one point we were not in the property for like 4 months and the bills were coming just as high!  It was at this point I was sure something is not right and ovo only care to send bailiffs and started threatening us with a pay as you go meter despite me taking out a 3.5k loan to pay of my outstanding balance.  Around 1600 each on both gas and electricity.  This is where its gets really bad -  the very same day they sent me out a new bill saying the money paid already was only to cover up until the November previous and because its now Feb we owe another 1k.   By that August this had risen to over 3k and I still couldn't get anyone to even acknowledge a fault let alone fix it.    In despair I tried to swap suppliers and to my surprise octopus accepted us because even tho the debt is owed we are trying deal with.  During our time with them the bill was coming only on my wife's name as I was responsible for other bills and she this one - now that we owe them 3k they have magically started adding my name as well as my wife's to the same debt to apply double pressure and its showing on my experiwn report now with a question mark and 2700 showing in grey -  This was my wife's debt which we dispute we owe yet the have now sent me letter with both our names on from oriel and past due credit debt agencies - is this illegal and how can I get them to take my. Name of this and leave on wife's name as its so unfair they give us a both a defualt for wife's debt which we dispute anyway.    In the end about 3 weeks ago I wrote an email to their ceo and rishi sunak and low and behold for the first time in our history with ovo someone who spoke English contacted us and said she will look into our claim.    I explained to her that we feel our meter is faulty and despite me contacting them using WhatsApp email and phone I still have not got anyone to acknowledge a fault even. And that I dispute I Owe anything as my son was in hospital for 3 months and we stayed with him so house was empty and still. They were sending us super sized bills more than when we started at home.  She promised to investigate and a few days later replied that she is sorry for the poor customer service and offered us £50 compensation - however she also. Mentioned that she's attached statements for us confirming the payment for 3k I made was only up until Nov and in Feb despite me pay 3.5k nearly it's correct for them to bill. Me. Another £900 the very same day and she did not agree our meter was faulty and therfore the debt stands and she will not be calling it bcak from past due credit.  During my time with my new supplier post ovo, octopus I requested tehy check my. Meters because I felt they were faulty and over charging me and I got excellent response asking me for further details which I supplied and I got a. Response bcak within days to say my meter was indeed faulty and octopus have now remotely repaired it.   I then contacted the energy ombudsman and explained my situation how she at ovo tried to fob me off and demand I apy money we don't feel we owe due to faulty equipment we reported but ovo had to process or mechanism to deal with it or lodge complaint even without having to cc their ceo and our pm. And now I feel sick to think both husband and wife will get a 6  year default for debt which have a validity of a questionable nature.    I explained all this to the energy ombudsman and they accepted my case and I explained to them that my new supplier found my fault which ovo refueed to accept - I've uploaded the email from new supplier to ombudsman showing we had a fault.    My. Question is is there anything I can upload in defence of my case to ombudsman before they decide outcome ina few weeks    All advice greatly appreciated not only would I like advice on how to clear this debt but also how I can pursue ovo for compensation and deterrence for the future.  Thansk 
    • Thanks for the reply dubai 50 - if the statute is 10 years it has long passed - if it is 15 years i havea few months left. i shall ignore until it gets serious  An update - - I sent the letter to the bank in Dubai ( I did get delivery confirmation from Royal Mail)   - I have moved to a new address ( this is the address i gave to the bank in dubai)  - IDR are continuing to send Letters to the old address, which leads me to believe they are not in contact with the bank at all. - i have not replied to any correspondence digital or hard as they are non threatening ( as of yet).        
    • Your topic title was altered last June 23 by the owner of this forum in the interests of the forum Anyway well done on your result and thank you for concluding your topic, title updated.   Andy   .
    • So what    Why ? Consent Order/ Confidentiality ? This would be be invaluable to followers of your topic.  
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No Car and No Money - North West Mini Centre


Tiger2004
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Are they still trading? Is Chris Handford still there?

 

He has what is supposed to be my mini in bits and my money. I need to take him to court and just wondered if they are still trading.

 

North West Mini Centre

 

They have had my mini (now in bits) since Autumn 2014. I have stupidly paid 2/3 of the quote for full restoration.

 

I have lost count of the excuses I have heard from Chris Handford and the promises of photographs and delivery dates.

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I can tell you from the experience of others, that you will probably have to start a county court claim in order to recover your money.

 

Please can you give us rather more detail.

 

What was the value of the car?

What work was needed and what was the value of the work?

How much have you paid so far?

What were the terms of the agreement?

What have you got in writing in terms of an agreement, emails, chasing up letters, promises

how did you pay the money?

You have receipts for the money paid?

When did you last see your car?

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  • 2 months later...
  • 2 weeks later...

We got 90% of our mini back.

Now chasing for the money.

 

Trading standards in 3 different counties are well aware of what's going on.

 

Told me recently he was going to go into receivership.

 

Thought he would strip the assets.

 

Next step .... police.

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This is exactly what he's done.

 

He's spent all this week secretly removing assets from his workshop and has left very little assets left for the liquidators to put towards debts.

 

I'd be interested to know more on the trading standards involved and I have wondered about it the police can take any action considering the amount of people he's [problem]med.

 

If you wish to discuss further please PM me a number.

 

Hi,

Did you happen to see a mini pickup in any of his storage areas?

 

the set up consists of a main workshop/office

, large yard to rear then another large unit down the road and more storage in another yard.

 

All are packed full of Minis and many other shells/cars in various states.

 

I'd suggest collecting sooner rather than later.

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You can't pm as a newbie

 

Please read our rules regarding off thread contact

 

We understand you are helping well

And thank you

 

But cag is for everyone to be able to read things

Not exchange useful info out of sight of all

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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You can't pm as a newbie

 

Please read our rules regarding off thread contact

 

We understand you are helping well

And thank you

 

But cag is for everyone to be able to read things

Not exchange useful info out of sight of all

 

Don't wish to exchange useful info but rather give the number of the guy trying to sort out the vehicles left behind in this carnage - as you can understand I'm not going to share someone's personal details on a forum anyone can read but oh well silly admin rules and all that.

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He has returned some of my car - not all of it.

I believe that he no longer has them.

Is this a criminal act?

If I believe he has stolen them.

 

 

He also has a lot of my money!

Original agreement was before he became NWMC Ltd.

It was North West Mini Centre and

I have invoices in that name so (as he has probably stripped NWMC Ltd of any assets) I'm thinking of going after him as North West Mini Centre - individually.

 

You would think there would be something that could be done - he should be accountable.

 

Sorry - he still has the wheels.

 

So I now have most of my mini back in bits - missing the wheels - which I was told would be with me on Thursday 14th September. No surprises when they didn't turn up!

 

So the value of the car was £2500. It was road worthy but we agreed that it would be 'showroom' quality when it was restored. It needed quite a bit of work and we agreed a price. I have invoices for 2 instalments. I have countless text and photos of work being done (welding). At one point he sent a photo of someone else's mini 'primed' and when we went to see him he had to admit it was someone else's as ours hadn't been touched since our last visit. I have invoices showing the amounts we paid.

 

I don't hold out much hope of getting my money back - he's disposed of the company assets. My agreement was with North West Mini Centre! He needs to be held accountable and not let loose on unsuspecting victims.

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He's apparently over the last few months been advertising on various mini groups on Facebook that he is 'breaking' various minus

- with what looks like photos just taken inside his stoatage unit,

quite a few people never received goods

but apparently some who collected did so wouldn't be surprised if that's where your bits have gone.

 

How did you get your mini back?

Did he deliver it or did you have to collect it.

 

So I now have most of my mini back in bits - missing the wheels - which I was told would be with me on Thursday 14th September. No surprises when they didn't turn up!

 

So the value of the car was £2500. It was road worthy but we agreed that it would be 'showroom' quality when it was restored. It needed quite a bit of work and we agreed a price. I have invoices for 2 instalments. I have countless text and photos of work being done (welding). At one point he sent a photo of someone else's mini 'primed' and when we went to see him he had to admit it was someone else's as ours hadn't been touched since our last visit. I have invoices showing the amounts we paid.

 

I don't hold out much hope of getting my money back - he's disposed of the company assets. My agreement was with North West Mini Centre! He needs to be held accountable and not let loose on unsuspecting victims.

 

How did you get the car and bits back?

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Hi Tiger. Yes if your car has not been returned to you in the same condition

ie with all its bits then it is theft and must definitely should be reported as so.

If you can prove these have been sold on for his own profit, even better.

 

I'm also going after him as an individual - as it was him, not the ltd co, that took our car.

 

If you go to police, get a crime number and share it so that we can all tag onto the same crime reference.

 

Thanks

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Bizarrely Chris arranged for them to be brought back to us on a trailer. Apparently he couldn't find the wheels! Felt sorry for the guy delivering because he was under the illusion that he would get paid! Delivery guy also said that he had taken a car to Chris earlier in the week for work to be done on it??? So he must still be conning people.

 

So I now have most of my mini back in bits - missing the wheels - which I was told would be with me on Thursday 14th September. No surprises when they didn't turn up!

 

So the value of the car was £2500. It was road worthy but we agreed that it would be 'showroom' quality when it was restored. It needed quite a bit of work and we agreed a price. I have invoices for 2 instalments. I have countless text and photos of work being done (welding). At one point he sent a photo of someone else's mini 'primed' and when we went to see him he had to admit it was someone else's as ours hadn't been touched since our last visit. I have invoices showing the amounts we paid.

 

I don't hold out much hope of getting my money back - he's disposed of the company assets. My agreement was with North West Mini Centre! He needs to be held accountable and not let loose on unsuspecting victims.

 

Hi Stotty

 

Do you have any links to where he is selling these parts or the photos as we have 'loads' of photos so may be able to compare them. Surely he isn't brazen enough to be advertising them under his own name???

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Hello Tiger

 

It was on a mini group on Facebook but unfortanatly chris has decided to delete his personal Facebook account and so the posts have disappeared.

But apparently a number of people paid for bits to be posted out (one person in Canada) and they haven't received any bits.

 

Bizarrely Chris arranged for them to be brought back to us on a trailer. Apparently he couldn't find the wheels! Felt sorry for the guy delivering because he was under the illusion that he would get paid! Delivery guy also said that he had taken a car to Chris earlier in the week for work to be done on it??? So he must still be conning people.

 

This is what I find strange. Why did he arrange to have your car brought back to you when everyone else's are still sat there waiting to be collected. He didn't normally do anything off his own back and would very often arrange for customers to pick up there uncompleted cars when he wasn't there.

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Trust me - we thought the same thing too! He even returned my calls and called me back about the arrangements! We were speechless when the trailer arrived.

 

We started out on the sorry journey in 2015. We have made various visits to see Chris and check on progress. We have tried every tack we could think of but, as he had the money and mini we felt our hands were tied so have pushed along gently. We were understanding, angry, understanding, fuming, etc etc

 

Honestly - we are astounded that we have got the mini back and, having read the comments, will never understand why he chose to send ours back + some personal stuff we had supplied to be installed.

 

Wheels and steering wheel are missing and the rest of the stuff is in boxes so until we have chance to unload them in a dry environment we don't quite no what we have got.

 

He completely conned us and sucked the joy out of having an old mini.

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please read our rules

dodx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Great so we Carnt Private message or promote a private group where we can share sensitive information - this is a really helpful forum.

 

Starting to think Chris was right and this forum makes money every time someone visits it with the advertising hence why your against anyone going to another group.

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sadly we don't make money but google does...

which is why we run on donations only

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Latest update - chris has gone AWOL. Steve and Mark have taken over workshop and want all cars gone by end September. Derbyshire police very interested in this case as below. Lots of people have been defrauded.

 

People affected need to ring 101... press # for alternative station and say Derbyshire. Then get through to that constabulary (if you are not from round there).

 

You can quote this incident number and it will make a bigger case. If you can get in to make a statement then great!

 

Ex-employees / customers alike!

 

EDIT: CASE NUMBER 797250917

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Will do . . . . all affected please ring . . . . please also contact Action Fraud . . . . . they informed me that the best way to get it investigated is for everyone to contact them separately but make sure you incorporate NWMC Ltd business address in the statement. This will then link them all together.

 

Chris Handford needs to be accountable for ripping people off.

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