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    • the Town and Country [advertisments ] Regulations 2007 are not easy to understand. Most Council planing officials don't so it's good that you found one who knows. Although he may not have been right if the rogues have not been "controlling" in the car park for that long. The time only starts when the ANPR signs go up, not how long the area has been used as a car park.   Sadly I have checked Highview out and they have been there since at least 2014 . I have looked at the BPA Code of Practice version 8 which covers 2023 and that states Re Consideration and Grace Periods 13.3 Where a parking location is one where a limited period of parking is permitted, or where drivers contract to park for a defined period and pay for that service in advance (Pay & Display), this would be considered as a parking event and a Grace Period of at least 10 minutes must be added to the end of a parking event before you issue a PCN. It then goes on to explain a bit more further down 13.5 You must tell us the specific consideration/grace period at a site if our compliance team or our agents ask what it is. 13.6 Neither a consideration period or a grace period are periods of free parking and there is no requirement for you to offer an additional allowance on top of a consideration or grace period. _________________________________________________________________________________________________________________So you have  now only overstayed 5 minutes maximum since BPA quote a minimum of 10 minutes. And it may be that the Riverside does have a longer period perhaps because of the size of the car park? So it becomes even more incumbent on you to remember where the extra 5 minutes could be.  Were you travelling as a family with children or a disabled person where getting them in and out of the car would take longer. Was there difficulty finding a space, or having to queue to get out of the car park . Or anything else that could account for another 5 minutes  without having to claim the difference between the ANPR times and the actual times.
    • Regarding a driver, that HAS paid for parking but input an incorrect Vehicle Registration Number.   This is an easy mistake to make, especially if a driver has access to more than one vehicle. First of all, upon receiving an NTK/PCN it is important to check that the Notice fully complies with PoFA 2012 Schedule 4 before deciding how to respond of course. The general advice is NOT to appeal to the Private Parking Company as, for example, you may identify yourself as driver and in certain circumstances that could harm your defence at a later stage. However, after following a recent thread on this subject, I have come to the conclusion that, in the case of inputting an incorrect Vehicle Registration Number, which is covered by “de minimis” it may actually HARM your defence at a later stage if you have not appealed to the PPC at the first appeal stage and explained that you DID pay for parking and CAN provide proof of parking, it was just that an incorrect VRN was input in error. Now, we all know that the BPA Code of Practice are guidelines from one bunch of charlatans for another bunch of charlatans to follow, but my thoughts are that there could be problems in court if a judge decides that a motorist has not followed these guidelines and has not made an appeal at the first appeal stage, therefore attempting to resolve the situation before it reaches court. From BPA Code of Practice: Section 17:  Keying Errors B) Major Keying Errors Examples of a major keying error could include: • Motorist entered their spouse’s car registration • Motorist entered something completely unrelated to their registration • Motorist made multiple keying errors (beyond one character being entered incorrectly) • Motorist has only entered a small part of their VRM, for example the first three digits In these instances we would expect that such errors are dealt with appropriately at the first appeal stage, especially if it can be proven that the motorist has paid for the parking event or that the motorist attempted to enter their VRM or were a legitimate user of the car park (eg a hospital patient or a patron of a restaurant). It is appreciated that in issuing a PCN in these instances, the operator will have incurred charges including but not limited to the DVLA fee and other processing costs therefore we believe that it is reasonable to seek to recover some of these costs by making a modest charge to the motorist of no more than £20 for a 14-day period from when the keying error was identified before reverting to the charge amount at the point of appeal. Now, we know that the "modest charge" is unenforceable in law, however, it would be up to the individual if they wanted to pay and make the problem go away or in fact if they wanted to contest the issue in court. If the motorist DOES appeal to the PPC explaining the error and the PPC rejects the appeal and the appeal fails, the motorist can use that in his favour at court.   Defence: "I entered the wrong VRN by mistake Judge, I explained this and I also submitted proof of payment for the relevant parking period in my appeal but the PPC wouldn't accept that"   If the motorist DOES NOT appeal to the PPC in the first instance the judge may well use that as a reason to dismiss the case in the claimant's favour because they may decide that they had the opportunity to resolve the matter at a much earlier stage in the proceedings. It is my humble opinion that a motorist, having paid and having proof of payment but entering the wrong VRN, should make an appeal at the first appeal stage in order to prevent problems at a later stage. In this instance, I think there is nothing to be gained by concealing the identity of the driver, especially if at a later stage, perhaps in court, it is said: “I (the driver) entered the wrong VRN.” Whether you agree or not, it is up to the individual to decide …. but worth thinking about. Any feedback, especially if you can prove to the contrary, gratefully received.
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    • deed?  you mean consent order you and her signed? concluding the case as long as you nor she break it's conditions signed upto? dx  
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Premier Parking Ltd PCN - now ZZPS chasing


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Had a letter from ZZPS 71 days after an alleged parking offence was committed.

 

No PCN from Premier Parking Ltd at all (genuinely), would be grateful for any advice.

 

Thanks.

 

As far as I am aware Premier Parking Ltd would have to issue a Parking Charge Notice within 14 days for it to be considered legal.

 

The only problem is the legislation states that the notice is presumed sent unless proven to the contrary, v.hard to prove a negative - but for certainty these notices should be sent out by recorded mail.... as my letters to ZZPS have been.

Advice offered by ENRON is without prejudice and is for your judgement as to whether to take it. You should seek the assistance or hire of a solicitor or other paid professional if in doubt.

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silly to even enter into letter tennis with a no powers DCA.

they are NOT BAILIFFS. ignore them

 

 

can you fill this out please

 

 

http://www.consumeractiongroup.co.uk/forum/showthread.php?462118-Have-you-received-a-Parking-Ticket-(1-Viewing)-nbsp

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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1 Date of the infringement 12.03.2017

 

2 Date on the NTK [this must have been received within 14 days from the 'offence' date]

 

No PCN notice received (genuinely), first contact from ZZPS with debt collection letter 71 days later

 

3 Date received 22.05.2017

 

4 Does the NTK mention schedule 4 of The Protections of Freedoms Act 2012? [y/n?]

 

No NTK - debt collection letter - no mention of The Protection Of Freedom Act 2012

5 Is there any photographic evidence of the event?

 

Haven't got this far yet - no contact details for Premier Park Ltd on ZZPS letter

 

6 Have you appealed? {y/n?] post up you appeal] (Not yet)

Have you had a response? [Y/N?] post it up

 

Have contacted ZZPS to say that no PCN has been received, and first contact was their correspondence received 71 days after the event they claimed happened (sent recorded)

 

7 Who is the parking company? Premier Park Ltd

 

8. Where exactly [carpark name and town] Berry Head (ANPR) - Brixham TQ5 9AP

 

For either option, does it say which appeals body they operate under.

 

No PCN, so no details on ZZPS letter. Premier Park letter says BPA

 

If you have received any other correspondence, please mention it here

 

Just received second ZZPS letter stating that they will transfer the matter to Premier Park Ltd solicitors if they don't hear anything within 7 days of receipt of letter.

 

Strikes me as general fear tactics, with a fee of £30 + VAT if the matter gets transferred to their solicitor (dont know if there is any standing for this, think its another ploy of applying pressure to get people to pay up).

 

Very tempted to get local trading standards involved in this one

- as they are pursuing an invoice without a PCN being issued & received.

Advice offered by ENRON is without prejudice and is for your judgement as to whether to take it. You should seek the assistance or hire of a solicitor or other paid professional if in doubt.

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The IPC have been having problems with ghost ticketing. Perhaps members of BPA are jumping on the bandwagon seeing how ineffectual IPC are being over the incident by changing their Code of Conduct.

 

You are right, there is no standing for adding £30 to your bill -they do not have a contract with you to do that and it was against the Debt Collection rules issued by the OFT when they were in charge and the FCA have confirmed that they endorse those rules.

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just one quick check.

you've not moved in recent times have you?

vehicle reg'd at an old address?

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Nope, no recent move, car has been reg'd at address for past 5 years (would imagine DCA is using exact same details that Premier Park Ltd had in their possession).

 

Car is in fathers name, who would have been physically incapable of driving it at the time - major foot surgery.

 

So keeper was not driving it at the time, or present, vehicle being used with permission/insured.

Advice offered by ENRON is without prejudice and is for your judgement as to whether to take it. You should seek the assistance or hire of a solicitor or other paid professional if in doubt.

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well,

you can ask the DVLA who accessed your keeper detail and when,

that will determine whether PP accessed the database within the given time frame.

 

 

This takes time though but that doesnt matter as the burden of proof for a demand such as this is firmly with them and you can demand "strict proof" of the debt and they will have to show their hand (generally they dont but makes a court claim harder for them to justify).

 

ZZPS are nothing at all,

your next door neighbour's cat has as much clout as they do so ignore them,

 

 

they are paid to try and scare you, just like the other dca's.

 

 

As for the fees- again totally unenforceable but they hope that you pay it as they make a loss sending this drivel out otherwise.

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  • 2 weeks later...

Interesting to note that the Premier Park Ltd will not be managing the parking at Berry Head soon:

 

http://www.guardhousecafe.com/new-pa...em-berry-head/

Advice offered by ENRON is without prejudice and is for your judgement as to whether to take it. You should seek the assistance or hire of a solicitor or other paid professional if in doubt.

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It's funny when you have a letter from a debt collector arrive 71 days after visiting Berry Head you forget the finer detail, and focus on the numbers involved.

 

During our visit on 12/03/2017 there was no option to pay by cash, however from memory - and a lot of searching I have a copy of the sign which Torbay Coast & Countryside Trust had displayed:

 

https://image.ibb.co/fwTLF5/berry_head_1.jpg

 

So jog on Premier Park Ltd, ZZPS. I'm sure that my local trading standards are going to love this.

 

Time to plaster this everywhere where there is an issue at Berry Head car park with Premier Park Ltd.

 

I believe that Premier Park Ltd machine was ram raided in late 2016, hence the no cash option at the site.

 

#victory

 

DVLA informed accessed within the 14 day period, above blows their claim out of the water though.

 

People tried to break into the machine on 3 occasions, with the last being September 2016,

 

at which point the car park at Berry Head stopped taking cash

- and the sign by the trust went up.

 

Next step, to find out whether the trust informed Premier Park Ltd - which i'm sure they would have.

Advice offered by ENRON is without prejudice and is for your judgement as to whether to take it. You should seek the assistance or hire of a solicitor or other paid professional if in doubt.

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I will contact you when inevitably the next letter from Wright Hassall arrives.

 

That sign is a big deal, especially if Premier Park Ltd have been issuing parking charges notices whilst it's been there, just think of all the invoices that people have paid during that time.

Advice offered by ENRON is without prejudice and is for your judgement as to whether to take it. You should seek the assistance or hire of a solicitor or other paid professional if in doubt.

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Yep.

 

For a private parking fine to be enforceable it would have to be water tight, if my instance is anything to go by - there must be a ton of spurious claims, and unfortunately people who pay hence why these cowboys are still rife.

Advice offered by ENRON is without prejudice and is for your judgement as to whether to take it. You should seek the assistance or hire of a solicitor or other paid professional if in doubt.

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FINE?

 

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Sorry on autopilot this afternoon, invoice!

Advice offered by ENRON is without prejudice and is for your judgement as to whether to take it. You should seek the assistance or hire of a solicitor or other paid professional if in doubt.

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  • 5 weeks later...

Predictably Wright Hassall letter has turned up, instructed by ZZPS Ltd. Time to go to POPLA me thinks. And FCA regarding debt collector adding on charges contrary to debt collection guidance.

Advice offered by ENRON is without prejudice and is for your judgement as to whether to take it. You should seek the assistance or hire of a solicitor or other paid professional if in doubt.

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Letter back from MP with correspondence from Premier Park Ltd.

 

Finally I have a copy of the PCN.

 

Premier Park Ltd also say they sent a reminder - so 2 items of mail not reaching us!

Advice offered by ENRON is without prejudice and is for your judgement as to whether to take it. You should seek the assistance or hire of a solicitor or other paid professional if in doubt.

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I believe I'm in the exact same predicament with another parking company. (One parking solutions)

Received a letter from zzps demanding a sum of money for a PCN I never received. I sent them an email telling them to refer me back to the client. They refused and told me their client had sent a letter 2 days after the alleged event. The PCN was supposedly issued almost 3 months before I'd heard anything about it.

I have checked with the DVLA and the company had checked my details on the date of the alleged parking infringement.

I have not been supplied with any evidence, just a postcode and a road name that doesn't correspond to the postcode when checked on Google maps.

 

I plan on emailing the parking company today and get them to provide the correct information.

 

Any advice would be welcomed.

Edited by SumOne
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I would start a new thread about your incident and I wouldnt contact either ZZPS or the parking co. Make them do the running and anyway delay until you have a better understanding of what is normal for these situations as emailing them isnt ever advised for a number of reasons.

As ZZPS are wasting their clients money you are in a fairly safe position as far as time goes so no hurry but knwoing all of the detail will help us help you

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Thanks for the response. I'll start a new thread this evening as I don't have all the info to hand. My main worry was that zzps were trying to state I had until the end of the week to cough up or i may incur further charges.

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no you are missing the point..

ZZPS are a DCA

they are not a bailiff

and cant add anything to any 'debt'

they are totally powerless as with all DCA's on ANY DEBT

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Share on other sites

I'm in touch with my MP, i'm going to ask him to contact the relevant minister as Schedule 4 of the Protection Of Freedoms Act could do with amendment.

 

Complaint on its way to the FCA regarding ZZPS Ltd dubious practices, adding on charges, saying they are instructing solicitors.

 

Going to ask POPLA for a code directly as Premier Park aren't going to do it,

thankfully Premier Park said they could not help when I appealed earlier because the matter was with their collection agent,

so i'm hopeful in that extent.

Advice offered by ENRON is without prejudice and is for your judgement as to whether to take it. You should seek the assistance or hire of a solicitor or other paid professional if in doubt.

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