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    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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HFC again


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yes number logically

you can refer to the ruling/past cases etc.

I don't think you would need to inc [if large ALL of the old case notes] but certainly the sections you rely upon.

 

see what andy thinks

those ruling are quite well known in these cases.

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Responding to your PM.

 

Does the court directions ask you to submit a statement as well as disclosure ?

 

Andy

We could do with some help from you.

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All claims involve each party submitting a statement in support of their claim/defence...which then in turn affects your disclosures...because you will have exhibits referred to within your statement that will become part of your disclosure list.

 

In short you cant complete your disclosures until you have finalised your statement.

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So it is really a statement referring to the rulings I am relying on and using my documents and their responses to back it up? Is there a previous claim you recommend I look at to make mine comprehensible. I'm thinking it doesn't have to be book length

 

 

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What date must you exchange statements by ?

We could do with some help from you.

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So you have time yet to receive the defendants statement which would give you a heads up on the points of law they will rely on and you can can counter respond their arguments.

 

Make a start on your statement but allow for changes should you receive theirs in time.

We could do with some help from you.

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  • 4 weeks later...

Well I didn't receive anything from them and we are in court on Thursday. I have rung the court to advise no witness statement has been received by me and they confirm the same for the court.

 

I will be sending an email to the courts so the judge is now aware of this and I was told it will be up to the judge on Thursday as to whether or not he allows their witness statement to be allowed as evidence.

 

I did receive an 'without prejudice save as to costs' letter today from the solicitors offering roughly half the outstanding balance again stating they do not agree with the provisions of the limitations act and stating that the compound interest part of my claim is denied.

 

In my witness statement I stated the facts of the correspondence between me and them, mentioned Kleinwort Benson and also Sempra metals regarding restitution. I also copied the monthly statements showing the charges, all letters and hsbc terms and conditions.

 

If I turn up with all of this on Thursday plus Sempra ready to state my understanding of restitution does anyone think I have a chance of putting my case across. I will also take my recorded delivery receipt of my witness statement.

 

The only foolish thing I did was send my final letter back in October offering to settle before the further court costs were paid by myself to the defendant and NOT the solicitors so they say they did not have sight of that till it was in my witness statement.

Edited by dx100uk
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i think you have every chance...given that they cannot use or rely on any documents to support their defence...make the judge fully aware of this at the start of the hearing...verbally.

 

They have failed to comply with directions and therefore their defence should be struck out.

We could do with some help from you.

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