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    • Hi all, I purchased a car in January from Big Motoring World Leeds. At the time of sale I was shown a tab on the salespersons computer marked 'service history' and I was able to take comfort knowing that the car had been serviced on 3 occasions as the date, mileage and company was there on screen. Being a 3 and a bit year old car that, in my mind, constituted full service history 🤷‍♂️ Anyway, collected the car a week later. Once home I settled down to through the book pack etc. Opened the service history booklet and it was completely blank. In addition there were no invoices detailing that any services had been done. I duly contacted BMW and asked them to supply me with proof of service history. They responded saying that on their 'vehicle documentation checklist' I had ticked and then signed to the fact that I had seen the service history and that I was happy with it. I dug out this checklist and what it actually states is 'seen service history online' which I had in the showroom. BMW seem to think that this satisfies their responsibility in providing service history. The reality is that I don't have any proof that the vehicle has ever been serviced! For my own peace of mind I ended up paying for a service that satisfied the manufacturers maintenance schedule to the tune of £330. I even complained to the finance company that the vehicle contravenes the Sale of Goods act 2015 as l, in effect, ot is not as described. Amazingly they weren't interested and instead I just got an email stating that it's not illegal to sell a vehicle without service history and that servicing costs were part and parcel of vehicle ownership. I've since complained to the ombudsman and am awaiting to see if they can help. I have no issue with the car but the treatment and customer service has been the worst I've ever experienced. I don't really know what to do next as I really do feel aggrieved that I've had to pay to service a car that should have already been serviced. Can anyone point me in the right direction please? 🙏
    • Fraudsters copy the details of firms we authorise to try and convince people that their firm is genuine. Find out why you shouldn’t deal with this clone firm.View the full article
    • Hi again all, below is another email they sent me, I just don't want to get in trouble or things to get worse with this crowd but I am taking your advice here. Anyway advice would be appreciated.   I am contacting you again after having tried to contact you both by email on 03/04/2024 and 10/04/2024, and by telephone on 10/04/2024 and 17/04/2024 to discuss the matter in relation to the regularization of the SOLIDWORKS case against xxx our company.   This is an urgent legal matter. Please contact me at your earliest convenience - +44 2921 920 296.    If we do not recieve a response before 24/04/2024, we will assume that you are not willing to settle this dispute amicably. The case will then be referred back to our client with whom, ultimately, the final decision lies on the enforcement of their intellectual property rights.    Yours sincerel y, Rhys
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MBNA (again sorry)


ID2Financial
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Hello all-

 

I've been reading a million MBNA related postings and while I broadly get the jist,

I am really looking for a concise 'step by step' action plan.

 

I have had an MBNA card for many years (probably 15 ish in total).

The credit limit (was) high and the balance has gone up and down.

 

Around 7 years ago, I foolishly injected cash into my company with the card as a 'temporary' cashflow prop.

 

I never repaid the sum but continued to pay the minimum payment

(the company failed a few years ago).

 

Last month, a payment was missed - genuine stupid error while I was out of the country and wasn't looking at my bank account.

 

MBNAs reaction has been extreme.

There were at least 30 missed phone calls.

 

Many letters, the last one was withdrawing the facility

- I had made the payment (about 2 weeks late).

 

I spoke to MBNA about lowering the interest and potentially paying the balance more quickly.

 

They were entirely hostile to this idea.

Actually, they were hostile generally.

 

A fag packet calculation tells me that I have more than paid the balance in interest

(actually double the balance!).

 

My view is that MBNA have had their pound of flesh.

They have already doubled their money and I need to get rid of this unnecessary monthly outgoing.

 

I have sent my £1 postal order and my CCA request letter

. And I have to admit that I have cancelled the direct debit for minimum payment.

I don't need any credit for the foreseeable but equally don't want a completely trashed credit rating.

 

What should I be looking for in the CCA?

Ultimately, what manoeuvrability do I have to get rid of this card at a reduced / write off rate?

 

I can't remember how I applied for this card in the first place so have no idea what evidence will be forthcoming in the CCA response (if I get one).

 

Having paid double the original borrowed sum back,

I don't feel that I am behaving unfairly in wanting to make this go away now.

 

Thanks in Advance.

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Get an sar running too

Get all the statements

Look at PPI and penalty reclaiming too

 

Dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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  • 3 weeks later...

MBNA have now responded to the credit agreement request (the SAR was done later).

 

Agreement dated 2003. I got a copy executed agreement - (1/3 A4 signature form which could feasibly be something I signed), a printout of the original application from the web, the original T&Cs and current T&Cs

 

I'm not really sure what I should be looking for with this paperwork. At first sight, it looks complete.

 

Additionally, I have requested the same information from Barclaycard (formerly an Egg account).

 

Virtually same parameters as above although a significantly smaller balance.

 

I'm surprised by the robust nature of the response.

No signed agreement

- its being send 'under separate cover'.

 

I got a reconstituted copy of credit agreement and a statement to say that 'they are fully satisfied that the sun outstanding by you remains legally due and payable'.

 

I'm wondering if the robust nature points to there being no signature available.

 

Cheers

 

Iain

 

MBNA thing attached.

 

Robust Barclaycard CCA here

Barclaycard Egg Edited.pdf

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best start a new thread in the egg forum rather than mix and match here

 

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Share on other sites

the mbna is ofcourse enforceable as they always will be directly from the OC and for that age

I've hidden it as you've left your name and address on numerous pages

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Share on other sites

I gTHER FROM THE BARCLAYS RETURN THAT YOU SENT AN EXTREMELY OLD cca REQUEST

THAT GOES ON ABOUT THE 30 DAYS CRIMINAL OFFENCE?

HENCE THEIR REPLY.

 

 

opps sorry caps

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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as I said in post 2 sar time

get reclaiming.

 

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Share on other sites

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