Jump to content


  • Tweets

  • Posts

    • I'm afraid that if the value of the item was under declared then that is probably the best that you can hope for. Also, because the item was incorrectly addressed – even by a single letter, if that because the issue relating to the delivery then that has probably compounded the problem. There is probably very little that can be done. If you are lucky you will get the item back and then you can start again and declare it properly. Undervaluing parcels which are sent by any means is always going to cause a problem if the item is lost or damaged. It may mean that the cost of delivery is slightly less – but at the end of the day the risk becomes yours. When you enter into any kind of contract, effectively you declare it a level of risk to your contracting partner – and they decide to enter into the contract with you based on that level of risk. You have declared a level of risk and £50 – and that's the deal.
    • Perfect. Nice and brief and to the point. You don't bother to start telling your life story. Just the way it should be. Send it off. You have probably done enough reading to understand that it won't make any difference don't start drafting your particulars of claim. Open an account with the MoneyClaim County Court system and start preparing. Post your particulars of claim here before you click it off. You may have noticed that at some point you will be asked if you want to go to mediation on this. We used to advise it but now we recommend that you decline mediation and go to trial. Your chances of success are much better than 95%. Going to trial will incur an additional hearing fee but of course you will get that back. However if you go to mediation, they will simply try to penny pinch and to get you to compromise and also they will sign you up to a confidentiality agreement and probably threaten you if you breach it. Not only that, if the mediation fails because you stand your ground, it will add additional delay while they then give you a date to go to trial. The best thing to do is to decline mediation – prepare for court hearing. Pay the extra fee. The chances are that rather than get a judgement against them they will then offer you a full settlement rather than go to court. If they do offer you full settlement then you will be obliged to accept it – but that's what you want. If they don't offer you full settlement then you will go to trial and there will be a judgement against them. Just so that you understand, our first interest is that you get your money back – but a close second is that it does go to trial and there is a judgement which we will then be able to use to help other people. Anyway as you should realise, we will help you all the way.
    • I sent a parcel to Singapore but i spelt the address incorrecltly by 1 letter so the parcel couldnt be delivered and was returned back to the Uk but checking the tracking today the parcel had returned to the UK but is somehow on its way back to Singapore as the tracking says "Item leaving the UK"    Ive spoken ( tweeted) Royal Mail help who confirm that the parcel seems to be going back to Singapore and that if its not " Delivered" by the 29th of April theyll deem it as lost and will accept a claim but i cant remeber when booking what the compensation amount was but i dont think it covers the amount of the item.  As it was my fault that it wasnt delivered in the first place can i trey and claim the full amount back ? i think if i remember correctly it was £50 compensation but the item was £170 So the timeline is thus ...   22nd Of March .    Booked via P2G & dropped off a Post Office.  25th March arrives in Singapore and goes through customs ect ect 26th   Incorrect address and item is flagged as "return to sender" 28th Item leaves Overseas intenational processing centre 15th of April , Item is leaving the Uk (Again)   ?    
    • Post the NTK up here for the regulars to double-check. I highly doubt it's compliant with POFA though. Ignore the deforestation that comes unless it's ever a letter of claim. Any luck with the organ grinder?
    • Probably the case @lookinforinfo Also an update, I've got the registered keeper letter. Just to check that I continue to ignore it until PAP letter comes in?
  • Recommended Topics

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like
  • Recommended Topics

Lowells/Cohen Claim Form - old merged? provident doorstep loan debt


style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 2399 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

Hi all,

 

I just received a County Court Business Centre Claim Form from the above mentioned companies and any help as to my course of action would be grateful...

 

Name of the Claimant ? Lowell Portfolio I Ltd

 

Date of issue – 20th April 2017

 

What is the claim for –

 

 

1.The claim is for the sum of £2093 (rounded off) due by the defendent under an agreement regulated by the Consumer Credit Act 1974 for a Provident Personal Credit Limited account with an account reference number of xxxxxxxx.

 

2.The defendant failed to maintain contractual payments required by the agreement and a Default Notice was served under s.87(1) of the Consumer Credit Act 1974 which has not been complied with.

 

3,The debt was legally assigned to the claimant on 29/Aug/2014, notice of which was given to the defendant.

 

The claim includes statutory interest under S.69 of the County Courts Act 1984 at a rate of 8% per annum from the date of assignment to the date of these proceedings in the sum of £167 (rounded off)

The claimant claims the sum of £2260

 

What is the value of the claim? £2445

 

Is the claim for a current account (Overdraft) or credit/loan account or mobile phone account? Personal Loan

 

When did you enter into the original agreement before or after 2007? After 2007 - One 22/8/08, One 23/8/09

 

Has the claim been issued by the original creditor

or was the account assigned and it is the Debt purchaser who has issued the claim. Lowell Portfolio

 

Were you aware the account had been assigned – did you receive a Notice of Assignment?

 

Did you receive a Default Notice from the original creditor? Not sure

 

Have you been receiving statutory notices headed “Notice of Default sums” – at least once a year ? Not that i'm aware of

 

Why did you cease payments? Entered into a DMP with the CCCS (as it was then) and thought they'd paid the debt

 

What was the date of your last payment? Roughly 2011

 

Was there a dispute with the original creditor that remains unresolved? No

 

Did you communicate any financial problems to the original creditor

and make any attempt to enter into a debt management planlink3.gif?

As stated - entered into a DMP which finished in 2012

 

Looking on my Noddle credit file,

there are 2 Lowell accounts on there

(neither corresponds with the account number stated in the claim),

one for £1850 and the other for £250

- it appears they have 'lumped' them together

- Can they do this?

 

 

If I recall rightly, the larger amount is for a loan which included paying off the first loan which is still showing as £250

 

If i'm correct,

my first step is to send a CCA request to Lowells and a CPR 31.14 request to Cohen Cramer which will be done in the morning....

 

I presume I need to acknowledge the claim prior to doing this via moneyclaim online?

 

And then what are my next actions?

I'm going to try and locate my old CCCS documentation which is on an old mothballed desktop computer in our attic!

 

Any help would be gratefully received

 

Swisstoni

THE VIEWS POSTED BY MYSELF ARE STRICTLY MY OWN OPINION AND CANNOT BE RELIED ON FOR LEGAL PURPOSES.

IF IN DOUBT, CONTACT A QUALIFIED LEGAL EXPERT

SWISSTONI

Link to post
Share on other sites

  • Replies 101
  • Created
  • Last Reply

Top Posters In This Topic

Top Posters In This Topic

yes all correct

I gather these were doorstep loans whereby an agent came to your door etc etc??

 

 

as for the CCA/CPR hold those until you can confirm last payment date

it could be SB'd? go ring provident

 

 

get AOS done yes.

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

I gather these were doorstep loans whereby an agent came to your door etc etc??

 

Indeed it was....looking at old bank statements, the last payment made towards my DMP was late 2012 or is it the last physical payment made by myself?

 

Swisstoni

THE VIEWS POSTED BY MYSELF ARE STRICTLY MY OWN OPINION AND CANNOT BE RELIED ON FOR LEGAL PURPOSES.

IF IN DOUBT, CONTACT A QUALIFIED LEGAL EXPERT

SWISSTONI

Link to post
Share on other sites

no sadly last payment of any kind

 

ok so SB out the window then.

 

CCA/CPR then follow that post above click the bold links - read each one and ALL the posts in each thread.

 

there are numerous like claims here already, sees like lowlifes' bought a portfolio of them and hoping for default uncontested judgement.

no-ones lost a defended one of these yet.

 

one tip, in the CPR, also ask for a copy of the doorstep agents collection book relevant to your loans

the POC mentions payments so you are quite legally allowed to ask for that.

 

as well as the other docs on the CPR list that ARE mentioned.

 

these threads are useful

https://cse.google.co.uk/cse?cx=partner-pub-0964707606882478:652l7hswbgv&ie=UTF-8&q=Doorstepper+Provi+loan+&sa=Search+CAG#gsc.tab=0&gsc.q=lowell%20Provident%20claimform

 

and most are already further down the route so good fodder to read.

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

Thanks DX..

.. I've sent the CCA and CPR by recorded delivery today and will await their responses..

 

.. Some interesting reading there in the other cases..

 

. In the meantime I shall start to prepare my defence of the claim and be mindful of the timescales...

 

Should it subsequently be stayed or not contested,

do Lowells have to remove the default from my credit file,

or does it stop there for 6 years from the date of application?

 

Swisstoni

THE VIEWS POSTED BY MYSELF ARE STRICTLY MY OWN OPINION AND CANNOT BE RELIED ON FOR LEGAL PURPOSES.

IF IN DOUBT, CONTACT A QUALIFIED LEGAL EXPERT

SWISSTONI

Link to post
Share on other sites

credit file is totally separate.

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

AOS Done

- do I now have 14 days to submit my defence or 33 days from the date of issue?

 

 

And with regards to the credit file,

can I apply then to have it removed only in the event of a win?

THE VIEWS POSTED BY MYSELF ARE STRICTLY MY OWN OPINION AND CANNOT BE RELIED ON FOR LEGAL PURPOSES.

IF IN DOUBT, CONTACT A QUALIFIED LEGAL EXPERT

SWISSTONI

Link to post
Share on other sites

has no bearing on the credit file at all eitherway

 

 

day 33 whereby the date on the claimform is one in the count.

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

Letter received today from Cohen Cramer -

 

Our Client - Lowell Portfolio I Ltd - Account Number xxxxxxxxx

Court Name - Northampton Claim Number xxxxxxxx

Amount Due £2xxx.xx

 

We write in relation to the above matter.

 

We have received your letter in which you make a request for documents and have notified our client Lowell Portfolio I Ltd of this request. Documents in support of our client's claim will be disclosed on or before disclosure as directed by the Court. In the meantime, please file your response to the Claim Form in accordance with the Court timetable. If you require further time to prepare your response, please let us know as we may be able to agree a short extension to the Court timetable.

 

If you have any further queries, please do not hesitate to get in touch with us.

 

Yours Faithfully

 

Cohen Cramer Solicitors

 

 

I take it this is the bog standard response....?

THE VIEWS POSTED BY MYSELF ARE STRICTLY MY OWN OPINION AND CANNOT BE RELIED ON FOR LEGAL PURPOSES.

IF IN DOUBT, CONTACT A QUALIFIED LEGAL EXPERT

SWISSTONI

Link to post
Share on other sites

yep

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

  • 2 weeks later...

Hi Again,

Other than the letter received from Cohen Cramer on the 28th of April, I have (as expected) have had no correspondence from Lowells. I posted the CCA on the 24th which was confirmed as received on the 25th of April. Am I correct in saying they are now in Default of my request and can add this to my defence? I've prepared my defence and will post on here in due course when I know the dates of Default. My defence is due by the 23rd of May.

THE VIEWS POSTED BY MYSELF ARE STRICTLY MY OWN OPINION AND CANNOT BE RELIED ON FOR LEGAL PURPOSES.

IF IN DOUBT, CONTACT A QUALIFIED LEGAL EXPERT

SWISSTONI

Link to post
Share on other sites

CCA is 12+2 working days.

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

My defence will be as follows:-

 

Lowell Portfolio I Ltd (the Claimant)

xxxxxxxxx xxxxxxx (the Defendant)

Particulars of claim

1) The Defendant entered into a Consumer Credit Act 1974 regulated agreement with Provident Personal Credit limited under account reference xxxxxxxx ('the agreement').

2) The Defendant failed to maintain the required payments and a default notice was served and not complied with.

3) The Agreement was later assigned to the Claimant on 29/08/2014 and notice given to the Defendant.

4) Despite repeated requests for payment, the sum of £2,xxx.xx remains due and outstanding

 

And the Claimant claims

a) The said sum of £2,xxx.xx

b) Interest pursuant to s69 County Courts Act 1984 at the rate of 8% per annum from the date of the assignment to the date of issue, being £xxx.xx

C) Costs

 

In Response To These Claims -

 

1. The Defendant contends that the particulars of claim are vague and generic in nature.

The Defendant accordingly sets out their case below and relies on CPR r 16.5 (3) in relation to any particular allegation to which a specific response has not been made.

 

2. Item 1 is noted. I have in the past had an agreement with Provident but do not recognise this specific account number or recollect any outstanding debt and have therefore requested clarification by way of a CPR 31.14 and CCA Section 77 request.

 

3. Item 2 of the claim is denied. I have not been served with a Default Notice pursuant to the Consumer Credit Act 1974.

 

4. Item 3 of the claim is denied. I am unaware of any legal assignment or Notice of Assignment pursuant to the Law and Property Act 1925 Section 136(1).

 

5. On receipt of the claim form, the Defendant sent a request by way of a Section 77 request pursuant to the Consumer Credit Act 1974 for a copy of the agreement, by Royal Mail 1st Class Recorded Delivery (Ref:xxxxxxxxxxxx) which was signed for as received on the 25th of April 2017. As of the 10th of May 2017, the Claimant has yet to comply and as such is in default of said request.

 

6. A further request was made via CPR 31.14 to the Claimants solicitor (Cohen Cramer) requesting disclosure of documents on which the Claimant is basing their claim. This was once again done by Royal Mail 1st Class Recorded Delivery (ref:xxxxxxxxxxxx) which was signed for as received on the 25th of April 2017 by surname Richards. A letter from the Claimants solicitor dated 27th April 2017 was received by the defendant acknowledging the request for documents and that they had passed this request on to the claimants. As of the 10th of May 2017, the claimant has not supplied the requested documents, the claimant has given no good reason or any reason at all to the defendant for this failure to comply with the defendant's legal rights of entitlement to inspect the documents that the claimant's claim is to rely on.

 

7. Item number 4 of the claim is therefore not accepted with regards to the Defendant owing any monies to the Claimant and the Claimant is put to strict proof to:

a) Show how the Defendant has entered into an agreement and;

b) Show how the Defendant has reached the amount claimed for and;

c) Show the nature of the breach and evidence by way of a Default Notice pursuant to sec 87.1 CCA 1974 and;

d) Show how the Claimant has the legal right, either under statute or equity to issue a claim.

8. As per Civil Procedure 16.5 it is expected that the Claimants prove the allegation that the money is owed.

9. By reasons of the facts and matters set out above, it is denied that the Claimant is entitled to the relief claimed or any relief.

 

 

Comparing this with others, I feel it's ok but would like to get a 2nd opinion..

. When is the best time to submit?

Kind regards

Toni

Edited by swisstoni
Format

THE VIEWS POSTED BY MYSELF ARE STRICTLY MY OWN OPINION AND CANNOT BE RELIED ON FOR LEGAL PURPOSES.

IF IN DOUBT, CONTACT A QUALIFIED LEGAL EXPERT

SWISSTONI

Link to post
Share on other sites

by 4pm Monday 22nd

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

Defence is fine Toni.

 

Regards

 

Andy

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHER

 

Have we helped you ...?         Please Donate button to the Consumer Action Group - The National Consumer Service

If you want advice on your Topic please PM me a link to your thread

Link to post
Share on other sites

  • 2 weeks later...

Still Nothing from Lowells regarding my S77 or CPR 31.14 requests..... Defence submitted tonight....

THE VIEWS POSTED BY MYSELF ARE STRICTLY MY OWN OPINION AND CANNOT BE RELIED ON FOR LEGAL PURPOSES.

IF IN DOUBT, CONTACT A QUALIFIED LEGAL EXPERT

SWISSTONI

Link to post
Share on other sites

Update - Just received a letter from the court acknowledging my defence and giving them 28 days from date of receipt to contact the court.

 

Interesting to note, the monetary amounts in default on my credit file have remained the same since they were put on there however, this month, they have both increased by 20%, any ideas?

THE VIEWS POSTED BY MYSELF ARE STRICTLY MY OWN OPINION AND CANNOT BE RELIED ON FOR LEGAL PURPOSES.

IF IN DOUBT, CONTACT A QUALIFIED LEGAL EXPERT

SWISSTONI

Link to post
Share on other sites

they done that to us, see what happens as this case goes on- companies usually wop it up to sell off or claim against tax, or lowells trying to get you to connect with them _ just Ideas??

:mad2::-x:jaw::sad:
Link to post
Share on other sites

or its the court fees already cheeky lot!!

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

Court Claim fee and sols costs added

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHER

 

Have we helped you ...?         Please Donate button to the Consumer Action Group - The National Consumer Service

If you want advice on your Topic please PM me a link to your thread

Link to post
Share on other sites

Hi Again,

Letter received today from Cohen Cramer :-

 

'We have been served with a copy of your defence filed in these proceedings.

As this is now a defended claim, it is now being transferred to our client to be dealt with by their in-house legal department.

 

Please therefore address all future correspondence to

Lowell Financial Ltd, etc. etc.'

 

Why didn't their 'in-house' legal department issue proceedings in the 1st instance?

Why are Cohen Cramer backing out? (Because they know they don't have a claim perhaps?!).

 

Should I await communication from the court now as to whether they continue their claim?

 

Kind regards

THE VIEWS POSTED BY MYSELF ARE STRICTLY MY OWN OPINION AND CANNOT BE RELIED ON FOR LEGAL PURPOSES.

IF IN DOUBT, CONTACT A QUALIFIED LEGAL EXPERT

SWISSTONI

Link to post
Share on other sites

claimants issue court claims not solicitors

cohen are lowells.

but all they've done is switched it to their in house solicitors

which are relatively new

Lowell solicitors

[they formed these because bryan carter, another of their solicitors, closed down].

 

nothing for you to do or worry about.

 

they'd hoped for a non contested default rubberstamped judgement.

with no human intervention

you upset their plans

 

[FWIW 85% of all the 750'000 claimforms issued result in default judgements]

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

Check with the court that they have informed them also of change of Solicitors.

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHER

 

Have we helped you ...?         Please Donate button to the Consumer Action Group - The National Consumer Service

If you want advice on your Topic please PM me a link to your thread

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...