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    • Hi I was being supplied my ovo after unknowingly being swapped from SSE.  My issues began when we had a smart meter fitted and our bills almost doubled overnight - we at the time assumed we were just paying not enough until then and just continued to pay the excess bills each. Month.    I would from time to time contact ovo and get faced with a call centre on South Africa of the most rude agents who would just hang up after hours of wait and I could not even get an acknowledgement of an issue with my meter.  At one point we were not in the property for like 4 months and the bills were coming just as high!  It was at this point I was sure something is not right and ovo only care to send bailiffs and started threatening us with a pay as you go meter despite me taking out a 3.5k loan to pay of my outstanding balance.  Around 1600 each on both gas and electricity.  This is where its gets really bad -  the very same day they sent me out a new bill saying the money paid already was only to cover up until the November previous and because its now Feb we owe another 1k.   By that August this had risen to over 3k and I still couldn't get anyone to even acknowledge a fault let alone fix it.    In despair I tried to swap suppliers and to my surprise octopus accepted us because even tho the debt is owed we are trying deal with.  During our time with them the bill was coming only on my wife's name as I was responsible for other bills and she this one - now that we owe them 3k they have magically started adding my name as well as my wife's to the same debt to apply double pressure and its showing on my experiwn report now with a question mark and 2700 showing in grey -  This was my wife's debt which we dispute we owe yet the have now sent me letter with both our names on from oriel and past due credit debt agencies - is this illegal and how can I get them to take my. Name of this and leave on wife's name as its so unfair they give us a both a defualt for wife's debt which we dispute anyway.    In the end about 3 weeks ago I wrote an email to their ceo and rishi sunak and low and behold for the first time in our history with ovo someone who spoke English contacted us and said she will look into our claim.    I explained to her that we feel our meter is faulty and despite me contacting them using WhatsApp email and phone I still have not got anyone to acknowledge a fault even. And that I dispute I Owe anything as my son was in hospital for 3 months and we stayed with him so house was empty and still. They were sending us super sized bills more than when we started at home.  She promised to investigate and a few days later replied that she is sorry for the poor customer service and offered us £50 compensation - however she also. Mentioned that she's attached statements for us confirming the payment for 3k I made was only up until Nov and in Feb despite me pay 3.5k nearly it's correct for them to bill. Me. Another £900 the very same day and she did not agree our meter was faulty and therfore the debt stands and she will not be calling it bcak from past due credit.  During my time with my new supplier post ovo, octopus I requested tehy check my. Meters because I felt they were faulty and over charging me and I got excellent response asking me for further details which I supplied and I got a. Response bcak within days to say my meter was indeed faulty and octopus have now remotely repaired it.   I then contacted the energy ombudsman and explained my situation how she at ovo tried to fob me off and demand I apy money we don't feel we owe due to faulty equipment we reported but ovo had to process or mechanism to deal with it or lodge complaint even without having to cc their ceo and our pm. And now I feel sick to think both husband and wife will get a 6  year default for debt which have a validity of a questionable nature.    I explained all this to the energy ombudsman and they accepted my case and I explained to them that my new supplier found my fault which ovo refueed to accept - I've uploaded the email from new supplier to ombudsman showing we had a fault.    My. Question is is there anything I can upload in defence of my case to ombudsman before they decide outcome ina few weeks    All advice greatly appreciated not only would I like advice on how to clear this debt but also how I can pursue ovo for compensation and deterrence for the future.  Thansk 
    • Thanks for the reply dubai 50 - if the statute is 10 years it has long passed - if it is 15 years i havea few months left. i shall ignore until it gets serious  An update - - I sent the letter to the bank in Dubai ( I did get delivery confirmation from Royal Mail)   - I have moved to a new address ( this is the address i gave to the bank in dubai)  - IDR are continuing to send Letters to the old address, which leads me to believe they are not in contact with the bank at all. - i have not replied to any correspondence digital or hard as they are non threatening ( as of yet).        
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Lowell claimform - old provident debt


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I've lurked here for many months and gained lots of useful advice. Many Thanks.

I've joined ready for what may be the next step....

 

I've taken up the cudgels for my partners who is being harassed by Lowells Pariahs for an old £400 Provident debt she was saddled with by her ex partner.

 

On my advice, she ignored months of Lowell Portfolio threatograms and discount offers to settle, then they wheeled out Lowells Solicitors, whom I imagine to be another minimum wage otherwise unemployable sat at an adjacent desk!

 

I suspect they are cranking up as it appears to become statute barred in September.

 

When they got serious.

I CCA'd them on 3 March.

 

They replied on the 11th, putting things on hold, refusing to supply commercially sensitive assignment details and seemingly awarding themselves time over the 12+2 to produce the other.

 

They wrote 29th March enclosing Statement of account which is a poor Excel anyone could have done. Stated they were still waiting original agreement.

 

Reading all useful advice, I now plan to do nothing. Is that correct?

 

Also what can we expect now and how to deal with it.

 

Have they failed the 12+2? Interested to hear.

Many thanks.

Edited by honeybee13
Paras.
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was this a doorstep loan and did SHE sign the agreement?

and was this the ONLY one or were these rolled and this is the last of the chain??

 

[you should have ignored the threat-o-grams]

unless or until you got a claimform

 

they've not won any provi loan cases where they are defended to our knowledge.

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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  • 2 months later...

After a long silence, this back from Lowlifes.

 

1. Copy of signed agreement. Looks genuine to me. NO TERMS and CONDITIONS!!

 

2. Statement of a/c which a child could have done on Excel.

 

3. Covering letter,

 

still threat o gram, as it says may, could etc.

 

Where do we go now.

My gut feeling is to ignore and wait,

but agreement was a surprise to me and put me off a bit.

Any advice please.

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doesn't mean it enforceable

scan it up please

follow upload

ONE pdf please!

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Share on other sites

useless really let it run

was this her only provi loan or was there a chain?

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Share on other sites

  • 1 month later...

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

Name of the Claimant ? Lowell Portfolio Ltd.

 

Date of issue – 04 Aug 2017

 

Date to acknowledge - 22nd Aug

 

 

Date to submit defence = 5th Sept

 

What is the claim for –

 

1. Defendant entered into a cca 1974 regulated agreement with Provident Personal Credit under the a/c ref no ******** (the agreement)

2. The defendant failed to maintain the required payments and a default notice was served and not complied with.

3. The agreement was later assigned to the claimant on 29/8/2014 and notice given to the defendant.

4. Despite repeated requests for payment, the sum of £465 remains due and outstanding.

5.And the claimant claims

a) The said sum of £465

b.) Interest pursuant to s69 county courts act 1984 at the rate of 8% pa from the date of assignment to the date of issue, accruing at a daily rate of £0.102, but limited to one year, being £37.20.

c.) Costs.

 

What is the value of the claim? £632.20

 

Is the claim for - a Bank Account (Overdraft) or credit card or loan or catalogue or mobile phone account? Doorstep loan

 

When did you enter into the original agreement before or after 2007? 2010 - but unsure if this was a rollover loan

 

Has the claim been issued by the original creditor or was the account assigned and it is the Debt purchaser who has issued the claim. Debt purchaser

 

Were you aware the account had been assigned – did you receive a Notice of Assignment? Don't recall

 

Did you receive a Default Notice from the original creditor? No.

 

Have you been receiving statutory notices headed “Notice of Default sums” – at least once a year ? No.

 

Why did you cease payments? Agent stopped calling. Advised provident by phone. Stated new one would call. Never did. Then forgot about it.

What was the date of your last payment? 26/07/11

 

Was there a dispute with the original creditor that remains unresolved? No.

 

Did you communicate any financial problems to the original creditor and make any attempt to enter into a debt management plan? No.

 

What you need to do now.

 

Answer the questions above

 

If you have not already done so – send a CCA Request to the claimant for a copy of your agreement

(except for Overdraft/ Mobile/Telephone accounts) Done.

Copy of agreement with no T&Cs supplied

 

Send a CPR31.14 request to the solicitor named on the claim form for copies of documents mentioned/implied within the claim form.

There are two different versions - one for Loans/Credit cards the other for Current accounts

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10th August 2017

 

 

Dear Sir,

 

Re: Lowell Portfolio Ltd v Miss Annette Barnes Case No:D

CPR 31.14 Request

 

[removed - what does it say on the top line in red - dx].

 

OK Lowlifes, lets do this!. Is this ok for my CPR request??

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don't post our templates in the open forum please..

firstly note the corrected dates for AOS

and defence filing.

 

 

have you ack'd the debt on MCOL website [AOS}?

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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now

pop up on the MCOL website detailed on the claimform.

.

register as an individual

note the long gateway number given

then log in

.

select respond to a claim and select the AOS box.

.

then using the details required from the claimform

.

defend all

leave jurisdiction unticked.

click thru to the end

confirm and exit MCOL.

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Share on other sites

yes

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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As per Andys instructions in the sticky, I have this morning attempted mediation. Claimant Lowlife Portfolio won't speak to me because it's with Lowlife solicitors, Lowlife solicitors won't mediate at all. Next to to draft a defence, do I include this and their intransigence in that defence?

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don't go blindly ringing anyone

least of all the fleecers or their dogs.

 

there are numerous like Lowell provi claimform threads here

Time to go read them

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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point 3 is ok , but you are dealing with Lowells and you can see the consequence regarding these parasites, others generally want it sorted before but many do not

 

Note:- One bit advice does not fit all comes to mind, like letters requesting and defences layouts need amending to suit each case being different.

:mad2::-x:jaw::sad:
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Think you are confusing pre allocation mediation with normal informal mediation expatnanna .

 

Once you both complete your direction questionnaires and opt for mediation..the court mediation service will contact you both to arrange an appropriate teleconference to discuss the claim....Lowell will refuse but you must agree.

 

Mediation wont happen anyway so forget about it and concentrate on the claim.

 

Andy

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