Jump to content


  • Tweets

  • Posts

    • Yes that looks fine. It is to the point. I think somewhere in the that the you might want to point out that your parcel had been delivered but clearly had been opened and resealed and the contents had been stolen
    • Hi All, I just got in from work and received a letter dated 24 April 2024. "We've sent you a Single Justice Procedure notice because you have been charged with an offence, on the Transport for London Network." "You need to tell us whether you are guilty or not guilty. This is called making your plea."
    • Okay please go through the disclosure very carefully. I suggest that you use the technique broadly in line with the advice we give on preparing your court bundle. You want to know what is there – but also very importantly you want to know what is not there. For instance, the email that they said they sent you before responding to the SAR – did you see that? Is there any trace of of the phone call that you made to the woman who didn't know anything about SAR's? On what basis was the £50 sent to you? Was it unilateral or did they offer it and you accepted it on some condition? When did they send you this £50 cheque? Have you banked it? Also, I think that we need to start understanding what you have lost here. Have you lost any money – and if so how much? Send the SAR to your bank as advised above
    • In anticipation of lodging my court claim next Weds 1 May (14 days after advising P2G that was my deadline for them to settle my claim) I have completed my first draft POC as below: Claim Claim number: xxxxx Reference: P2G MAY 2024   Claimant xxxxx   Defendant Parcel2Go 1A Parklands Lostock Bolton BL6 4SD  Particulars of Claim The defendant has failed to arrange for the safe delivery of the claimant's parcel containing a 8 secondhand golf clubs (valued at £265) that was sent to a UK address using their delivery service (P2G Reference xxxxx). The defendant contracted Evri to deliver the parcel (Evri Reference xxxxx) and refuses to reimburse the claimant on the grounds that the claimant did not purchase their secondary insurance contract. The defendant seeks to exclude their liability in breach of section 57 Consumer Rights Act. The secondary insurance contract is in breach of section 72. The claimant seeks reimbursement of £265, plus P2G fees of £9.10, plus postage costs for two first class letters to P2G of £2.70, plus court fees, plus interest. The claimant claims interest under section 69 of the County Courts Act 1984 at the rate of 8% a year from xxxxx to xxxxxx on £276.80 and also interest at the same rate up to the date of judgment or earlier payment at a daily rate of £xxxx   Details of claim Amount claimed £276.80 I look forward to your thoughts and comments guys! As ever, many thanks - G59    
    • Hmm, that's strange how they got my email then.  I assume the below is ok to send to DCBL, Nicky?  Hello, I am writing regarding our ongoing dispute and the upcoming court claim reference xxxxxxxx. To ensure fairness and transparency in our communications leading up to the court hearing, I request that you use postal mail exclusively for all further correspondence related to this claim. Please refrain from sending any communication or documents via email. Thank you for your understanding and cooperation. If you have any questions or need clarification, please feel free to contact me via postal mail at the address provided above. Yours sincerely, xxxx
  • Recommended Topics

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like
  • Recommended Topics

Capquest/Restons claimform - old Orange Mobile debt


style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 2303 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

sat morn wife got letter from capquest regarding following

 

account purchased from orange

account no .,.,.,.,.,.....,,,,,,

 

despite our attempts to contact you to bring the account to satisfactory conclusion,we have not been able to reach an agreement.

 

we ask that you call us within 14 days on their number

 

should no contact be forthcoming we may consider an escalation oin collection activity to recover the balance outstanding.

 

there are still repayments options available to you provided you engage with us

 

question :?:

 

leave alone as look as a standard robot letter or what

Link to post
Share on other sites

termination fee or contract cost till end of term bogus debt?

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

  • 1 month later...

today letter form Restons regarding outstanding debt from orange asking for me to fill income exp sheet

 

also stating out that it was sold to cappy on specific date

 

and notice of asigment sent out

 

???? reccommendations please

 

I was considering asking for copy of account and copy of statements

Link to post
Share on other sites

not a lot you can do bar wait until/unless a court claimform comes sadly.

 

 

whats the balance

when did she take the phone contract out

and how much are they after.

 

 

aam I right in saying its costs to the end of the contract too?

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

when was the last payment?

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

oct 2012

 

did e mail in oct last year asking for documents accounts so forth reply said we are working with you to try to supply still nought

looks like it is a waiting game anyway now then i can ask for docs under cpr

Link to post
Share on other sites

you wont need docs

we have a very good mobile defence whereby the balance claimed is made of remaining contract costs

and to date its not failed.

 

 

read a few mobile threads in the successes forum.

 

 

bit early for them too counter the approaching sb date next years

so its simply the balance that they are after and why they are doing it.

 

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

received...

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

  • 3 weeks later...

well it came county court papers

 

 

Claimant Capquest

 

 

date of issue 20 june 2017

 

POC

1.The Claimant claims payment of the overdue balance due from the defendant

under a contract between the defendant and orangelink3.gif

dated on or about the ======== and was assigned to the claimant on Sept 2013

 

2.Particulars account number ,.,.,.,.

date 28/04/2017

item default balance

value £912.25

post ref cr nil

 

What is the value of the claim?£912.25

 

Is the claim for a current account (Overdraft)

or credit/loan account or mobile phone account? Mobile phone

 

When did you enter into the original agreement before or after 2007? after 2007

 

Has the claim been issued by the original creditor

or was the account assigned and it is the Debt purchaser who has issued the claim. debt purchaser

 

Were you aware the account had been assigned – did you receive a Notice of Assignment? not to my knowledge

 

Did you receive a Default Notice from the original creditor? no

 

Have you been receiving statutory notices headed “Notice of Default sums” – at least once a year ? no

 

Why did you cease payments? not working

 

What was the date of your last payment? oct2012

Was there a dispute with the original creditor that remains unresolved? not known

 

Did you communicate any financial problems to the original creditor and make any attempt to enter into a debt managementlink3.gif plan?no

Link to post
Share on other sites

AOS and CPR then

you know the score

 

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

  • 2 weeks later...

They dont have to comply

Its only a request

 

No where have we ever said chase a failed cpr

You don't want them to reply...think about it..........

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

The Defendant contends that the particulars of the claim are vague and generic in nature.The Defendant accordingly sets out its case below and relies on CPR r. 16.5 (3)in relation to

any particulars allegation to which a specific response has not been made

 

1. It is accepted that a relationship did once exist between I the Defendant and Orange however, I cannot recall this Contract/Account and the Claimant has yet to provided me with a copy of the Contract/Account mentioned in particulars of the Claim by way of a CPR 31.14 request dated xxxxxxx .

I am also unaware of any Notice of Assignment pursuant to Law and property Act 1925 section 136(1) allegedly served over 4 years ago.

 

2. Therefore I deny owing any money to the Claimant and the Claimant is put to strict proof.

 

Show how the Defendant has entered into a Contract/Account with Orange.

Show how the Claimant reached the amount claimed .

Show how the Claimant has legal right,either under statue or equity to issue a claim.

 

3.As per Civil Procedure Rule 16.5(4) it is expected that the claimant prove the allegation that the money owed ,having been provided with a written request for information under CPR 31.14 and to date have failed to provided Myself with any such documentation as detailed in particulars of the Claim.

 

4. On the alternative , if the Claimant is an assignee of a debt,it is denied that the claimant has the right to lay a claim due to contraventions of Section 136 of the Law and property Act 1925.

 

5. Notwithstanding the above should the alleged amount claimed include an early termination charge (s) amounting to the entire balance of the remaining contract OFCOM guidance states that an Early Termination Charge that is made up of the entire balance of the remaining Contract is unlikely to be fair as it fails to take into account the fact that the provider no longer has to provide and pay for their service.The court will be aware that these charge types and the recoverability thereof have been judicially declared to be susceptible to assessments of fairness under the Unfair Terms in Consumer Contracts Regulations 1999

 

6. By reason of the facts and matters set above, it is denied that the claimant is entitled to the relief claimed or any relief.

Edited by Andyorch
Edited
Link to post
Share on other sites

Checked and edited with additions.You need to complete your CPR 31.14 date

 

Regards

 

Andy

 

Thread moved to Financial Legal Issues Forum

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHER

 

Have we helped you ...?         Please Donate button to the Consumer Action Group - The National Consumer Service

If you want advice on your Topic please PM me a link to your thread

Link to post
Share on other sites

  • 2 weeks later...
  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...