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    • Doc 04-19-2024 11-01-51-merged-compressed.pdf good morning.    9 pages attached.    thank you  UCM
    • Hi I was being supplied my ovo after unknowingly being swapped from SSE.  My issues began when we had a smart meter fitted and our bills almost doubled overnight - we at the time assumed we were just paying not enough until then and just continued to pay the excess bills each. Month.    I would from time to time contact ovo and get faced with a call centre on South Africa of the most rude agents who would just hang up after hours of wait and I could not even get an acknowledgement of an issue with my meter.  At one point we were not in the property for like 4 months and the bills were coming just as high!  It was at this point I was sure something is not right and ovo only care to send bailiffs and started threatening us with a pay as you go meter despite me taking out a 3.5k loan to pay of my outstanding balance.  Around 1600 each on both gas and electricity.  This is where its gets really bad -  the very same day they sent me out a new bill saying the money paid already was only to cover up until the November previous and because its now Feb we owe another 1k.   By that August this had risen to over 3k and I still couldn't get anyone to even acknowledge a fault let alone fix it.    In despair I tried to swap suppliers and to my surprise octopus accepted us because even tho the debt is owed we are trying deal with.  During our time with them the bill was coming only on my wife's name as I was responsible for other bills and she this one - now that we owe them 3k they have magically started adding my name as well as my wife's to the same debt to apply double pressure and its showing on my experiwn report now with a question mark and 2700 showing in grey -  This was my wife's debt which we dispute we owe yet the have now sent me letter with both our names on from oriel and past due credit debt agencies - is this illegal and how can I get them to take my. Name of this and leave on wife's name as its so unfair they give us a both a defualt for wife's debt which we dispute anyway.    In the end about 3 weeks ago I wrote an email to their ceo and rishi sunak and low and behold for the first time in our history with ovo someone who spoke English contacted us and said she will look into our claim.    I explained to her that we feel our meter is faulty and despite me contacting them using WhatsApp email and phone I still have not got anyone to acknowledge a fault even. And that I dispute I Owe anything as my son was in hospital for 3 months and we stayed with him so house was empty and still. They were sending us super sized bills more than when we started at home.  She promised to investigate and a few days later replied that she is sorry for the poor customer service and offered us £50 compensation - however she also. Mentioned that she's attached statements for us confirming the payment for 3k I made was only up until Nov and in Feb despite me pay 3.5k nearly it's correct for them to bill. Me. Another £900 the very same day and she did not agree our meter was faulty and therfore the debt stands and she will not be calling it bcak from past due credit.  During my time with my new supplier post ovo, octopus I requested tehy check my. Meters because I felt they were faulty and over charging me and I got excellent response asking me for further details which I supplied and I got a. Response bcak within days to say my meter was indeed faulty and octopus have now remotely repaired it.   I then contacted the energy ombudsman and explained my situation how she at ovo tried to fob me off and demand I apy money we don't feel we owe due to faulty equipment we reported but ovo had to process or mechanism to deal with it or lodge complaint even without having to cc their ceo and our pm. And now I feel sick to think both husband and wife will get a 6  year default for debt which have a validity of a questionable nature.    I explained all this to the energy ombudsman and they accepted my case and I explained to them that my new supplier found my fault which ovo refueed to accept - I've uploaded the email from new supplier to ombudsman showing we had a fault.    My. Question is is there anything I can upload in defence of my case to ombudsman before they decide outcome ina few weeks    All advice greatly appreciated not only would I like advice on how to clear this debt but also how I can pursue ovo for compensation and deterrence for the future.  Thansk 
    • Thanks for the reply dubai 50 - if the statute is 10 years it has long passed - if it is 15 years i havea few months left. i shall ignore until it gets serious  An update - - I sent the letter to the bank in Dubai ( I did get delivery confirmation from Royal Mail)   - I have moved to a new address ( this is the address i gave to the bank in dubai)  - IDR are continuing to send Letters to the old address, which leads me to believe they are not in contact with the bank at all. - i have not replied to any correspondence digital or hard as they are non threatening ( as of yet).        
    • Your topic title was altered last June 23 by the owner of this forum in the interests of the forum Anyway well done on your result and concluding your topic, title updated.   Andy   .
    • So what    Why ? Consent Order/ Confidentiality ? This would be be invaluable to followers of your topic.  
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

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      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Default Judgement Against Securitas Security Services (uk) Limited *** Counter Claim Struck Out ***


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Question is why do companies ignore thier employees or even ex-employees ?

 

Still irrelevant to your claim. Their actions are done now, you can't make them change, only they can choose to do so as a result of events.

Focus on your case, trying to work out why they have done what they have done or trying to make them change (other than doing so by beating them in court) is wasted time / effort.

 

Why not start a thread in the Bear Garden where you can rant about how unfair they are, and leave this thread focused on the case........

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aye, but commomly these are at the court nearest to the applicant of the set aside if it is going to be decided on the papers. Objecting to a set aside is not that common a thing, it does happen of course, happened to a friend of mine who had a judgement in his favour set aside twice when the defendant failed to turn up of the court dates. The sod then tried to counterclaim for the costs of attending the third hearing but that was dismissed. This is why you need to see the set aside application and if you think their reason for applying is worthy of comment request a hearing. It may be that an order is made that your objection will be in writing only to keep costs down.

All hearings should be in your local court as litigant in person verses a company......most default judgments are usually granted a set a side hearing...then its down to the reason offered for not acknowledging or submitting a defence
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aye, but commomly these are at the court nearest to the applicant of the set aside if it is going to be decided on the papers. Objecting to a set aside is not that common a thing, it does happen of course, happened to a friend of mine who had a judgement in his favour set aside twice when the defendant failed to turn up of the court dates. The sod then tried to counterclaim for the costs of attending the third hearing but that was dismissed. This is why you need to see the set aside application and if you think their reason for applying is worthy of comment request a hearing. It may be that an order is made that your objection will be in writing only to keep costs down.

 

Where to make an application

 

CPR23.2

 

(1) The general rule is that an application must be made to the court or County Court hearing centre where the claim was started.

(2) If a claim has been transferred to another court, or transferred or sent to another County Court hearing centre since it was started, an application must be made to the court or the County Court hearing centre to which the claim has been transferred or sent, unless there is good reason to make the application to a different court.

 

https://www.justice.gov.uk/courts/procedure-rules/civil/rules/part23

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trouble is he won a default judgement so Northampton CCBC would be thei original court

 

Northampton simply transfer any applications to the Litigants County Court...Northampton is only a CCBC..they dont deal with claims apart from default judgments.

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paperwork also sometimes gets sent to Wigan for some reason. However, you get the drift, a default ist really heard so you need to poke them.

The default judgement was made at The county court centre in Salford. The older system was much quicker.
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I havent seen the papers recieved yet but apparently BBC Cameras were following the enforcement agents when they enforced the Default judgement. Will write up what the application says etc. Also apparently they are following this thread.

So whats cooking today ?

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so, now at your local court? This is what it should be for an individual and a corporation regardless of who is defendant. You now have the opportunity to say why the judgement shouldn't be set aside. Stick to the facts and to the law, take your paperwork with you so you have written evidence rather than just oral. This is important when referring to other cases/bits of law etc, no-one will look them up as it is your job to make your case.

 

Basically of your papers were served correctly the fact someone in the company forgot to pass them on or didn't take it seriously enough to file a defence wont win then a set aside but you need to show procedure was followed by having a copy of the CPR's and be able to show that everything was done correctly by you and even after the event you did your best to get the matter sorted before sending in the bailiffs.

 

When did they start following this thread? That itself can show they know about the claim before the bailiffs got involved. You may need to ask the judge to get them to show their hand on this as I'm sure they wont voluntarily admit knowing and ignoring in the hope that you would run out of steam.

 

Then look into the facts of the case, they say they reckon they can get the claim overturned- on what grounds? Obvious one is they dont owe you the money so you need to show your figures and show why they are correct and the reason for suing is sound. May be they say it isn't a breach of contract but another matter that should be dealt with elsewhere so you need to show that correct procedure, lawfulness of claim etc. that mead reference to employment act etc. basically anything you can think of should be taken with you

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In their application to set aside they have stated that they were unaware of the judgement. They also claim they had no contact from me and they had no contact from the enforcement agents. However they managed to make a payment to the enforcement officer the day before they arrived to execute the writ. Also they claim that BBC cameras were also following the enforcement agents .

So whats cooking today ?

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In their application to set aside they have stated that they were unaware of the judgement. They also claim they had no contact from me and they had no contact from the enforcement agents. However they managed to make a payment to the enforcement officer the day before they arrived to execute the writ. Also they claim that BBC cameras were also following the enforcement agents .

 

 

Have they put these in their application? If not : irrelevant.

If so, surely they still don't influence if they have made their application "promptly" ; and isn't that they key point on which you are basing your request that the court deny their application...

 

Don't get distracted by irrelevancies, and try to focus the court's attention on the key point(s) of law.

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Have they put these in their application? If not : irrelevant.

If so, surely they still don't influence if they have made their application "promptly" ; and isn't that they key point on which you are basing your request that the court deny their application...

 

Don't get distracted by irrelevancies, and try to focus the court's attention on the key point(s) of law.

 

Ok.

So whats cooking today ?

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Have they put these in their application? If not : irrelevant.

If so, surely they still don't influence if they have made their application "promptly" ; and isn't that they key point on which you are basing your request that the court deny their application...

 

Don't get distracted by irrelevancies, and try to focus the court's attention on the key point(s) of law.

 

Yes they have. Just reread what you have asked.

So whats cooking today ?

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Have they put these in their application? If not : irrelevant.

 

Yes they have. Just reread what you have asked.

 

Good, as if you know what is in their application you have a copy of it to post up ......... so that a rebuttal can be derived (primarily focusing on the promptness [or lack thereof!] of their application......? )

 

surely they still don't influence if they have made their application "promptly" ; and isn't that they key point on which you are basing your request that the court deny their application...

 

Don't get distracted by irrelevancies, and try to focus the court's attention on the key point(s) of law.

 

New hearing date received for set aside application. See what happens.

 

When is it listed for?

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Good, as if you know what is in their application you have a copy of it to post up ......... so that a rebuttal can be derived (primarily focusing on the promptness [or lack thereof!] of their application......? )

 

 

 

 

 

When is it listed for?

 

11th August 2017

So whats cooking today ?

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No order as to when reply is due in . Just waiting to get hold of paperwork to do a word by word thing.

 

There will be no Order as there is no official reply.

 

You can submit a witness statement opposing the application if you want.

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In their application to set aside they have stated that they were unaware of the judgement.

 

Remind me : what have you received that shows what is in their application , and when did you receive it?

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