hi i was wondering if anyone could offer some advice.

i needed statments from my cashplus business bank account from april 2015

but when i log into my online account area, i only have acccess to september 2015 as CSV downloads.

is there any way i can get access to statements from beyond this date (from 2015 april)?

im assuming all i need to do is contact them and ask for them?

Hello and Welcome josh,

I have unapproved your duplicate post, please continue to post here regarding this issue.

I'd think getting touch with them and asking for the statements you require would be the way to go.

Regards,

Scott.

Hello and Welcome josh,

 

I have unapproved your duplicate post, please continue to post here regarding this issue.

I'd think getting touch with them and asking for the statements you require would be the way to go.

 

Regards,

 

Scott.

hi thanks.

yes i will do this tomorrow.

Does this take long to get? and are banks supposed to give this out if a customer requests them?

thanks

Hi,

I know some banks make a small charge for a statement but reckon they would get them to you within 7-10 days.

you could also sar and get everything they hold on you for £10

Hi,

 

I know some banks make a small charge for a statement but reckon they would get them to you within 7-10 days.

thanks i will give them a call tomorrow, they should have this right? its not something that they can turn back to mr and say that they cant give this to me?

bearing in mind that this is an online bank, will they give this to me in paperform or in another way?

you could also sar and get everything they hold on you for £10

although this could take up to 40 days, how quickly were you needing the information.

thanks i will give them a call tomorrow, they should have this right? its not something that they can turn back to mr and say that they cant give this to me?

 

bearing in mind that this is an online bank, will they give this to me in paperform or in another way?

They will give it to you in paper form if that's what you want, make's no odd's whether it's an online account or not, as dx's suggested you can send them a Subject Access Request which will cost you £10 but they should give you everything they have on you for the past 6 years at least.

although this could take up to 40 days, how quickly were you needing the information.

within a week or two, but not any longer than that.

within a week or two, but not any longer than that.

See what they say tomorrow, ask them if they could maybe e-mail you the info, if not you'd think within 7-10 days should be doable.

Let us know how you get on.

hi contacted them today, they said that they will be here within 10 days.

hi guys i wanted to post a questions reagrding hmrc, whcih section of the site can i post this in?

Hi josh,

Post your question here...

http://www.consumeractiongroup.co.uk/forum/forumdisplay.php?349-HMRC