I am a non-resident parent who has been paying maintenance via the CSA for years. I was aware that my agreement would be ending and fully expected to start a new agreement and continue paying for my non-resident daughter.

My question is, as no-one seems to be able to answer it at present, if my agreement with the CSA ended on 13 February why should I have paid a full months worth of money to them in February? My new agreement with CMS starts on 14 February (some valentine lol) so technically I will end up paying twice for the second half of February.

Now as this money is for my daughter this wouldn't be a problem but 1 her mum has aways made things difficult for me and 2 when I needed assistance from the CSA many years back they well and truly shafted me. So my thoughts are I want my money back? Is this going to be likely or possible?

Thanks,

Rich

You pay in arrears well that's what I was told so February 13th payment was for January 13th till February 13th

Then 14th February till 14th March would be the next monthly payment which would be paid on the 14th March

It's such a confusing changeover I was paying by attachment of earnings now to avoid charges I have to pay half monthly, while my employer takes the other half weekly, and then my employer pays it monthly on the 16th while I pay by direct debit on the 28th

I phoned child maintenance options they were really informative so I was armed with some knowledge before I rang the CMS

I took all the names of the people I spoke with and noted times that I asked important questions because believe me they will end up as incompetent as the CSA

threads 12mts old

I wonder how it went for him would be good to know as a reference point for others in the same boat

There seems to be little knowledge on the CSA/CMS considering how much turmoil they cause for both parties involved

Hopefully someone browsing the forum will find my post informative obviously not the OP given the date