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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

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      Many thanks 
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

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      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Intended Action (EXOP) -MMF email


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Hi Guys,

I just got this from MMF.

 

CURRENT OUTSTANDING BALANCE: £1777.50

 

Our efforts to contact you are becoming exhausted as we have made several attempts to offer you a repayment solution and even a discount.

 

In light of this we are preparing your account for one of the following possible actions:

 

Legal Assessment - your account may be sent to our legal partner Moriarty Law, who will assess your account to determine if legal action is suitable. If they consider this to be the most appropriate action, we will inform you of the next steps. You should be aware that there may be additional costs in the event that legal action is taken.

 

Assignment of your account to one of our external debt recovery partners, BPO Collections Ltd, or Themis Recoveries.

 

You still have time to set a plan with us if you contact us within the next 7 days.

 

There are several payment methods available to you, as previously advised we are happy to discuss together the available solutions in line with your circumstances. You can now manage your account online by visiting http://www.mmile.com/myaccount.

 

If you prefer you can email us at [email protected]. The details needed to set your plan are:

 

Date of 1st instalment

 

Payment Amount

 

Frequency of Payments

 

Preferred Payment Method

 

Please ensure that your priority bills are up to date for example rent / mortgage, utility bills, council tax to make sure your payment is affordable. If you are experiencing financial difficulties please be assured that our specialist team will be able to assist you.

 

Information pertaining to this account may be registered with credit referencing agencies, this information may then be used by future lenders, landlords and employers and may affect your ability to secure credit in the future.

 

You can contact us on 0113 887 6876 if you wish to discuss your account(s).

 

We look forward to hearing from you.

 

Yours sincerely

 

Motormile Finance UK Limited (MMF)

 

 

I've never heard of them or any debts witht them?

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They buy bad debts. I also like the fact that they say they offered a discount ( which they ONLY do if the debt is a lemon debt), then try and play it off as if theyre doing you a favour.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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MMF also were put into check by the regulator a while ago, so theyre pretty much toothless now. They still havent changed their threats i see.

 

read their letter carefully. Its laughable.

 

Our efforts to contact you are becoming exhausted as we have made several attempts to offer you a repayment solution and even a discount.

 

Discount only given when you know the debt is bad. its misleading the debtor if you consider it helping them and you havent told them the true status of the debt. Also a breach of Guidance.

 

In light of this we are preparing your account for one of the following possible actions:

 

Legal Assessment - your account may be sent to our legal partner Moriarty Law, who will assess your account to determine if legal action is suitable. If they consider this to be the most appropriate action, we will inform you of the next steps. You should be aware that there may be additional costs in the event that legal action is taken.

 

Assignment of your account to one of our external debt recovery partners, BPO Collections Ltd, or Themis Recoveries.

 

POSSIBLE actions. Your account MAY ( not will) be sent to a solicitor. The solicitor cannot assess if legal action is suitable. All the solicitor does is what MMF tells them to do. file the claim, or send a threat letter.

 

As for the external DCA's, again, laughable. None of them have any power to do ANYTHING. Especially 2 bottom of the barrel ones.

 

They havent even told you what the debt is for. Again, confusing and misleading the alleged debtor.

 

Have a good read and a good chuckle. Do some homework for sure, incase they get cocky, but its doubtful this will go anywhere. I would report them to the regulators though.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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I have had the same. The debt is over 6 years old (and dropped off my credit report a fair while back).

 

They're probably just going through a bunch of old accounts in the hope they'll mop up some cash. I'm just ignoring them as I really doubt they'll do anything. They've had nearly 8 years to claim that cash and never once took it any further than a few letters, can't see them spending cash on taking it to court.

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