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    • They did reply to my defence stating it would fail and enclosed copies of NOA, DN Term letter and account statements. All copies of T&C's that could be reconstructions and the IP address on there resolves to the town where MBNA offices are, not my location
    • My defence was standard no paperwork:   1.The Defendant contends that the particulars of claim are generic in nature. The Defendant accordingly sets out its case below and relies on CPR r 16.5 (3) in relation to any particular allegation to which a specific response has not been made. 2. Paragraph 1 is noted. The Defendant has had a contractual relationship with MBNA Limited in the past. The Defendant does not recognise the reference number provided by the claimant within its particulars and has sought verification from the claimant who is yet to comply with requests for further information. 3. Paragraph 2 is denied. The Defendant maintains that a default notice was never received. The Claimant is put to strict proof to that a default notice was issued by MBNA Limited and received by the Defendant. 4. Paragraph 3 is denied. The Defendant is unaware of any legal assignment or Notice of Assignment allegedly served from either the Claimant or MBNA Limited. 5. On the 02/01/2023 the Defendant requested information pertaining to this claim by way of a CCA 1974 Section 78 request. The claimant is yet to respond to this request. On the 19/05/2023 a CPR 31.14 request was sent to Kearns who is yet to respond. To date, 02/06/2023, no documentation has been received. The claimant remains in default of my section 78 request. 6. It is therefore denied with regards to the Defendant owing any monies to the Claimant, the Claimant has failed to provide any evidence of proof of assignment being sent/ agreement/ balance/ breach or termination requested by CPR 31.14, therefore the Claimant is put to strict proof to: (a) show how the Defendant entered into an agreement; and (b) show and evidence the nature of breach and service of a default notice pursuant to Section 87(1) CCA1974 (c) show how the claimant has reached the amount claimed for; and (d) show how the Claimant has the legal right, either under statute or equity to issue a claim; 7. As per Civil Procedure Rule 16.5(4), it is expected that the Claimant prove the allegation that the money is owed. 8. On the alternative, as the Claimant is an assignee of a debt, it is denied that the Claimant has the right to lay a claim due to contraventions of Section 136 of the Law of Property Act and Section 82A of the consumer credit Act 1974. 9. By reasons of the facts and matters set out above, it is denied that the Claimant is entitled to the relief claimed or any relief.
    • Monika the first four pages of the Private parking section have at least 12 of our members who have also been caught out on this scam site. That's around one quarter of all our current complaints. Usually we might expect two current complaints for the same park within 4 pages.  So you are in good company and have done well in appealing to McDonalds in an effort to resolve the matter without having  paid such a bunch of rogues. Most people blindly pay up. Met . Starbucks and McDonalds  are well aware of the situation and seem unwilling to make it easier for motorists to avoid getting caught. For instance, instead of photographing you, if they were honest and wanted you  to continue using their services again, they would have said "Excuse me but if you are going to go to Mc donalds from here, it will cost you £100." But no they kett quiet and are now pursuing you for probably a lot more than £100 now. They also know thst  they cannot charge anything over the amount stated on the car park signs. Their claims for £160 or £170 are unlawful yet so many pay that to avoid going to Court. When the truth is that Met are unlikely to take them to Court since they know they will lose. The PCNs are issued on airport land which is covered by Byelaws so only the driver can be pursued, not the keeper. But they keep writing to you as they do not know who was driving unless you gave it away when you appealed. Even if they know you were driving they should still lose in Court for several reasons. The reason we ask you to fill out our questionnaire is to help you if MET do decide to take you to Court in the end. Each member who visited the park may well have different experiences while there which can help when filling out a Witness statement [we will help you with that if it comes to it.] if you have thrown away the original PCN  and other paperwork you obviously haven't got a jerbil or a guinea pig as their paper makes great litter boxes for them.🙂 You can send an SAR to them to get all the information Met have on you to date. Though if you have been to several sites already, you may have done that by now. In the meantime, you will be being bombarded by illiterate debt collectors and sixth rate solicitors all threatening you with ever increasing amounts as well as being hung drawn and quartered. Their letters can all be safely ignored. On the odd chance that you may get a Letter of Claim from them just come back to us and we will get you to send a snotty letter back to them so that they know you are not happy, don't care a fig for their threats and will see them off in Court if they finally have the guts to carry on. If you do have the original PCN could you please post it up, carefully removing your name. address and car registration number but including dates and times. If not just click on the SAR to take you to the form to send to Met.
    • In order for us to help you we require the following information:- [if there are more than one defendant listed - tell us] 1 defendant   Which Court have you received the claim from ? County Court Business Centre, Northampton   Name of the Claimant ? LC Asset 2 S.A R.L   Date of issue – . 28/04/23   Particulars of Claim   What is the claim for –    (1) The Claimant ('C') claims the whole of the outstanding balance due and payable under an agreement referenced xxxxxxxxxxxxxxxx and opened effective from xx/xx/2017. The agreement is regulated by the Consumer Credit Act 1974 ('CCA'), was signed by the Defendant ('D') and from which credit was extended to D.   (2) D failed to comply with a Default Notice served pursuant to s87 (1) CCA and by xx/xx/2022 a default was recorded.   (3) As at xx/xx/2022 the Defendant owed MBNA LTD the sum of 12,xxx.xx. By an agreement in writing the benefit of the debt has been legally assigned to C effective xx/xx/2022 and made regular upon C serving a Notice of Assignment upon D shortly thereafter.   (4) And C claims- 1. 12,xxx.xx 2. Interest pursuant to Section 69 County Courts Act 1984 at a rate of 8% per annum from xx/01/2023 to xx/04/2023 of 2xx.xx and thereafter at a daily rate of 2.52 to date of judgement or sooner payment. Date xx/xx/2023   What is the total value of the claim? 12k   Have you received prior notice of a claim being issued pursuant to paragraph 3 of the PAPDC (Pre Action Protocol) ? Yes   Have you changed your address since the time at which the debt referred to in the claim was allegedly incurred? No   Did you inform the claimant of your change of address? N/A Is the claim for - a Bank Account (Overdraft) or credit card or loan or catalogue or mobile phone account? Credit Card   When did you enter into the original agreement before or after April 2007 ? After   Do you recall how you entered into the agreement...On line /In branch/By post ? Online   Is the debt showing on your credit reference files (Experian/Equifax /Etc...) ? Yes, but amount differs slightly   Has the claim been issued by the original creditor or was the account assigned and it is the Debt purchaser who has issued the claim. DP issued claim   Were you aware the account had been assigned – did you receive a Notice of Assignment? Not that I recall...   Did you receive a Default Notice from the original creditor? Not that I recall...   Have you been receiving statutory notices headed “Notice of Sums in Arrears”  or " Notice of Arrears "– at least once a year ? Yes   Why did you cease payments? Loss of employment main cause   What was the date of your last payment? Early 2021   Was there a dispute with the original creditor that remains unresolved? No   Did you communicate any financial problems to the original creditor and make any attempt to enter into a debt management plan? No   -----------------------------------
    • Hello CAG Team, I'm adding the contents of the claim to this thread, but wanted to open the thread with an urgent question: Do I have to supply a WS for a claim with a court date that states " at the hearing the court will consider allocation and, time permitting, give an early neutral evaluation of the case" ? letter is an N24 General Form of Judgement or Order, if so, then I've messed up again. Court date 25 May 2024 The letter from court does not state (like the other claims I have) that I must provide WS within 28 days.. BUT I have recently received a WS from Link for it! making me think I do need to!??
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Reclaim charges.


andyep
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Hi all ,

Been reading the forums for a while now ,

just about to try and reclaim better halfs catalogue and store cards charges.

 

I believe the route to go is SAR each catalogue and store card.

 

 

It seems over the years she has had two old Littlewood accounts and one current one and a current Very account ,

 

 

she phoned shop direct earlier this week to verify account numbers and to check address for correspondence

they gave her a Chelmsford address which seems to contradict other addresses I have found whilst browsing these forums

those being the innovation centre park lane netherton bootle l30 1sl and Shop Direct Limited 1st Floor Skyways House Speke Road Speke Liverpool L70 1AB.

 

Also we will be sending SAR's to Topshop, Dorothy Perkins and Outfit ,

the address we have been told is Newday ltd PO Box 700 Leeds LS99 2BD.

 

She also has an old Next account which is closed ,

they have provided us with a letter stating the account number and that there was never any PPI on the account this was received after a phone call requesting the account number.

 

which are the correct addresses to go with and also do we need to individually SAR each account and store card or one SAR to shop direct and one to Newday and one to Next ?

 

 

Is there any specific requests needed for each SAR and over the last twenty years we have only lived at two addresses so do we include both addresses in each SAR.

 

Some of the account/cards are pre 2007 and some post 2007.

 

Thanks for your time , Andy.

Edited by dx100uk
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No you simply SAR each company, not a separate one for each account although its a good idea to include the relevant account numbers for each company.

 

Each company's head office address can easily be found online.

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  • 2 weeks later...

Four sar's sent thursday via a courier , three received and signed for on friday and one returned to sender(me) as courier cant deliver to postbox as signature required , will resend with royal mail recorded next week.

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  • 3 weeks later...

No acknowledgement from any of the above SAR requests and phoned post office and none of the postal orders cashed as of today ......... just wait a bit longer I guess :)

Thanks Andy.

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Wouldnt be expecting anything really till middle of April at the earliest

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Cheers Martin , had an acknowledgement of next stating they have till the 19th to respond , also SD phoned my wife explaining that there was no ppi on the account so what did she want them to do , she stated "I want you to send me all the information you hold on me for all the accounts I have had with you as I requested in the letter" , SD replied would you not rather go through a telephone complaint instead , my wife told them "no thanks I would like you to send me all the information as requested"

 

Thanks Andy.

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Good stuff

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Acknowledgement received today from SD , we had three account numbers in the SAR request , however there are eight account numbers on their acknowledgement ,will post details as they arrive.

Thanks Andy.

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Received the sar from SD theres 27 £12 charges but theres other figures pre 2011 on the same printout as the £12 charges ,I asked for an explanation of all codes used by SD and the codes supplied dont seem to include the codes applied to what look like other charges ranging from £25 and up ,if I post up a copy of these would anyone be able to take a look and possibly help ?

Thanks Andy.

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Yes you can remove the obvious personal info and post them in a multi page pdf.

Can you also post the codes list please?

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Thanks Martin will post up now ,

however I believe the other charges I mentioned that were £25 and up are items that were returned.

 

As you can see from the attached file

( hopefully I have redacted them correctly )

 

 

which is seven pages taken from the 200 plus supplied after the SAR request,

there are 27 £12 administration charges for late or missed payments ,

 

 

I think some of the numbers and codes are when SD reduced the credit limit as payments were made hence limiting the account ,

 

 

some of the other numbers and codes I dont understand even though SD say they have supplied me with all code definitions.

 

I think the outstanding balance on the accounts is about £500 which my wife is repaying at £50 a month.

 

I find it amazing after trawling through the 200 plus pages very little reference to the APR they are charging her.

 

I found the compound interest calculator on CAG but I am unsure what level to use ,other than going off what others have done.

 

Any thoughts/opinions would be gratefully appreciated.

Thanks Andy.

sd codes.pdf

sd charges.pdf

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Put all of the charges into the spreadsheet and use an average of the interest they have used over the term of the account.

If as you say there is little reference to what the interest rate is or was, use the rate you can see they have used.

Pop it up for checking first tho.

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  • 1 month later...
Put all of the charges into the spreadsheet and use an average of the interest they have used over the term of the account.

If as you say there is little reference to what the interest rate is or was, use the rate you can see they have used.

Pop it up for checking first tho.

 

 

Hi Martin ,sorry for the MEGA late response , I have been visiting and reading the forum , but along with work and family its took a while to get round to planning the response to everything ,anyway here goes ,below are 2 redacted letters/emails I am about to send to newday and shopdirect after they both responded to my SAR requests on my wifes accounts , requesting administration charges back with compound interest.

 

 

Shopdirect

 

 

"Thank you for responding and completing my SAR request for the above accounts ,after examining all the documents received I can see that there were numerous administration charges applied to my accounts.

 

I now understand that the regime of fees which you have been applying to my account in relation to late fees are unlawful at Common Law, Statute and recent Consumer regulations.

 

I would draw your attention to the terms of the contract which you agreed to at the time that I opened my account. It is an implied term of that contract that you would conduct yourselves lawfully and in a manner which complies with UK law.

 

I calculate that you have taken £324 in charges and using a nominal compound interest of 24.9% I make the total charges and interest I feel you should return to me as of 19/5/17 £709.99.

 

As you will see the nominal interest I have applied is 24.9% and not the 30%plus that you apply to your customers ,I feel this is a fair rate as it is similar to many high street banks rates for small loans.

 

I require repayment in full of this money,directly to me and not to be applied to my account or sent to any other third party. If you do not comply fully within 14 days, I shall begin a claim against you for the full amount plus further interest, plus my costs, without further notice. "

 

Newday.

 

" Thank you for responding and completing my SAR request for the above accounts ,after examining all the documents received I can see that there were numerous administration charges applied to my accounts.

I now understand that the regime of fees which you have been applying to my account in relation to late fees are unlawful at Common Law, Statute and recent Consumer regulations.

 

I would draw your attention to the terms of the contract which you agreed to at the time that I opened my account. It is an implied term of that contract that you would conduct yourselves lawfully and in a manner which complies with UK law.

I calculate that you have taken £374 in charges and using a nominal compound interest of 24.9% I make the total charges and interest I feel you should return to me as of 19/5/17 £1000.42.

As you will see the nominal interest I have applied is 24.9% and not the 30%plus that you apply to your customers ,I feel this is a fair rate as it is similar to many high street banks rates for small loans.

I require repayment in full of this money,directly to me and not to be applied to my account or sent to any other third party. If you do not comply fully within 14 days, I shall begin a claim against you for the full amount plus further interest, plus my costs, without further notice."

 

Would you like the spreadsheets uploading as well.

 

Thanks for your time ,Andy.

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Yes please Andy, pop the spreadsheets up aswell so they can be checked

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shopdirect interest rate is 39.9% see their adverts?????

 

Yep Old Cogger I agree ,but thought I had read it was easier yo get them to pay out by not going for the jugular.

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they will not in most if not all cases, but say need to speak to you when asked all in writing for the benefit of doubt, you hear no more they do not like paying out, only by agreement after a county court form against then is issued and the silent clause agreed on case?, reduced % shows weakness!

:mad2::-x:jaw::sad:
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From what i can see Andy the spreadsheets look fine but might be a good idea to upload pdf's as the . Txt files are difficult to read

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Banging my head against the wall ,

been trying for two hours to convert the "CISheet v101" to pdf ,

 

I have done this for other documents b4 and been fine ,

 

I have tried converting it from open office and excel both to pdf and every time it cuts off the right hand side of the pdf ,

 

I have tried using a load of online converters and open office pdf converter

,same thing everytime

 

,also tried reducing the margins and extending the page width ,

 

when I do this I lose even more of the right hand side of the pdf ,

yet when I preview the pdf before converting it looks fine ?

 

Any ideas appreciated ,thanks Andy.

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size the spreadsheet then

file print

print to PDF

 

print active sheets only

 

fit all cols to one page

 

or simply attach you .xls files!

but remove your details.

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Cant seem to get it to work and dont seem to have any .xls files , going to delete everything and start again ,

 

also I have found on the newday statements a number of "shopping cover" charges

and on the shop direct account a load of "account cover" and "account cover plus" charges ,

I presume these are PPI charges ,

 

 

can these PPI charges go onto the same reclaim letter's and also have the same compound interest applied to them.

 

Googed it , I converted them back to open office files,

I will redo them and if no joy I will convert them back to excel files and upload.

Thanks Andy.

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our spreadies should work in open office ok

then filesave as .xls

 

 

you use the same spready yes ,

but one copy for each type of reclaim

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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