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    • Howdy, I had a short lived credit card with Vanquis that I did not need. I paid it off in full and called them and closed it with the person at the other end. 2 months later they started sending me messages about late payments, I called them and to find out that the card had not been closed in error and 6 weeks after it should have been closed they paid a google debit of £560. I hit the roof and made a formal complaint that took them well over a month to respond to. They agreed they were at fault, refunded all late payments fees and offered me £100 in compensation. However they said the debit amount stood as 'I had benefit from it' and I should get a refund from google. I hit the roof again but they have stuck to their guns. The debit from google is a genuine one but I wanted to dispute it with google so closed the card so they would have to engage with me. But surely that's neither here nor there surely? What is the next step? Ombudsman takes forever doesn't it?  thanks in advance
    • Yes, it struck me this morning that I'd got it wrong    - no involvement of UKPPO in any previous Tesco thread    - there would have been an entrance sign to a Tesco car park    - CCTV isn't something associated with Tesco car parks. Presumably whoever runs the car park has put CCTV at the electric, and probably BB, areas, done absolutely nothing to stop abuse, and then rubs their hands in glee every time the CCTV catches a motorist out. You can pay £60 and this will go away. Or you can defy UKPPO and rely on their non-respect of POFA, consideration period, etc., should they be daft enough to do court later down the line.  We would support you all the way.
    • Good evening folks, i have my hearing tomorrow at 3pm. I have never been to court for a civil matter, what is likely to happen  and what do i need to do?  I plan on going straight from work, i finish at 2pm, it will take about half an hour to get there, does that sound ok? I called the court late this afternoon, sadly i was too late in the day and the office was closed.  
    • This is kind of related but does anyone know since I have this ban from entering UAE because of my loan, can I visit Qatar? 
    • Thank you for that i thought id just ask as i was unsure.  Just hope its returned to me and doesnt spend the rest of its life going back and forth to Singapore  
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Legal Advice after FOS


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Long story short.

After years arguing with RBS I took my complaint to the Ombudsman.

This was initially thrown out but I knew I was right so appealed and won.

 

 

It's worth knowing that the Ombudsmans caseload is filtered by minions who know nothing about Financial Services and are clearly there just to deter people.

 

 

the RBS had to refund charges,

pay compensation etc

 

 

the main issue led to other financial problems which led to court action which led to my credit rating being stuffed.

 

 

The FOS say they have no jurisdiction over the Courts so I need to take independent legal action.

 

 

Does anyone know of a solicitors who will pursue the banks?

 

 

Thanks

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  • 6 months later...

I didn't use a solicitor for my appeal, did it myself. Although I won my appeal I wasn't satisfied but I got nowhere with further action against them because I couldn't find a solicitor who was willing to pursue it and have too much on my plate to waste more time - although its bugging me and I know I should.

If it is your first appeal then it should be dealt with by the actual Ombudsman and not the oik who turned you down the first time, they're just there to filter appeals and get rid of people as quickly as possible and know bugger all about FS. It's only because I used to work in a bank that I absolutely knew I was right.

If you're not sure of your position and cant find a solicitor to use then contact Citizens Advice. Is it the same issue I had, Right of First Appropriation, or something else with them?

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