Can some one please help.

I have received a final response to the letter that I sent to GE regarding my PPI payments on the loan that I took with First National Tricity Finance in October 1999.

I have the agreement and I know I paid £155.00 as a lump sum.

Single premium.

Santander was saying that I should have checked the PPI.

However, in 1999 I did not know anything about PPI, and also I was told that this formed part of the deal. In order to continue with the loan I had to take this so I did.

Has anyone able to claim an PPI from Santander please?

Many thanks

so as with your other FNB reclaim

off to the insurers

Hi DX thanks .

The other FNB is complex as I need to send the letter to Cardiff Pinnacle as well. Then hope for the best. I need to locate them first. Does anyone has the address to send the letter please?

The one I was asking about Santander (previously First National Tricity).

Did you see the attachments? I was just checking something, and I don't think I did the calculation correct. Would be grateful if you could please have a look.

Thanks again.

stop cross posting

use our search CAG box in the red toolbar

Sorry not sure what I am doing to be honest. Very confusing.

I have few issues with Santander (Prv. FN Tricity) PPI claims.

the loan amount £1256.35 - started 13/10/99

PPI = 155.79

Interest £989.09

Terms of agreement 49 (can this be right - 49 months?)

Settled 2002

Rebate insurance £128.68

Rebate PPI £30.55 - does this seem correct?

Settlement figure £1480.85

Monthly repayment £61.57 (before I settled was paying this every month)

can someone please be kind enough to let me know what figure do I enter onto the spreadsheet.

so many figures my brain cannot cope.

already explained the process several times in your other threads.

p'haps it might be better to do one claim at a time....

Thanks .

You are absolutely right.

Claims with same/similar names FNB/FNTricity Santander making it all confusing remembering which is which.

back to where I started reading and understanding and get one right and follow that.

OK I am onto First National Triciy/Santander re PPI on the loan.

Can I ask a daft question - I paid £155 PPI do I get this back with 8% interest?

well you didn't pay it in one lump sum..

so its the calc time again ppi/ppi+loan*100=ppi%

like your other threads

Yes I did at the start of the loan. It was a single premium of £155 I paid and that was it.

but you didn't pay it back in one go you made monthly payment...PPI% of every payment you made was the PPI

already been down this road numerous times with you already CB...

I did not pay monthly payments.

It was all included in the total Loan PPI 155+ Interest £989 and the loan amount - came to about 2460

PPI with monthly payments I dealt with it.

But this is a Loan account I had to pay PPI upfront and then settled in 2007.

no you didn't

think about it..

you still paid monthly.

or else you paid the PPI twice?

Sorry I don't understand.

So the loan amount £1256.35 - started in 99

PPI = 155.79

Interest £989.09

Terms of agreement 49

Settled 2002

Rebate insurance £128.68

Rebate PPI £30.55 - I guess this is the PPI refund when settled

Settlement figure £1480.85

Monthly repayment £61.57 - So this monthly repayment was part PPI as well? I don't get it?

it was not your money it was their

so how could YOU have paid PPI upfront you didn't

they LOANED you the money to pay them PPI as a lump sum at the start of the loan....

you still paid the total loan inc the PPI back over every month

do that calc

do the statint spreadsheet

enter every PPI% payment you made on the date you made it..

Oh I see - so the £61.57 that I paid back every month PPI was included in that. Sorry I was so confused with the single premium. Thought it was separate.

Thanks DX. Much appreciated.

then the same PPI% of the lump sum settlement

exactly like the others you've done

Hi DX sorry to have wasted your time. I have already done this last month, and was waiting for the letter to arrive with a decision.

Yes I do have the spreadsheet prepared.

Many thanks

Today I had a letter from Santander rejecting the refund of my PPI (was for a loan with First National Tricity). Thought they have to pay all the PPI.

Has anyone had any rejection letters from GE/Santander?

I think it was a standard letter. I told them it was in 1999 and then I did not have an option as it was part of the loan.

Do I send it to FOS and ask them if they can help?

Any advice is much appreciated.

thanks

scan it up

scan it up

Thanks DX.

I will scan it later as my scanner does not work. Need to go to the Library, and will send.

I sent them all the information they wanted. Copy of the settlement agreement and the statement that I received from GE at the time in 1999.

Hi DX here is the letter that Santander sent.

They are telling me that in 1999 the sale was not mis sold.

How do they know, Santander was not even there.

Obviously it is a standard response letter,

but surely they need to respond to individuals according to their circumstances at the time,

i.e. if it was a loan and was told it was part of the loan they need to understand that was how it was sold. I

am sure they do understand, but they are not dealing with individual cases properly.

What can I do from here?

Do I go to FOS or send them a letter before action.

that's a std fob off

IMHO you have them here

and this could be good news for many GE first national customers

they are taking responsibility for the sales process

and are clearly stating the process they had in place was to make it clear it was not compulsory.

this for all GE / first national customers is a big break thru and they've shot themselves in the foot.

of to the FOS dear boy!!

Thanks.

Got all the papers ready to be posted today via recorded delivery to FOS.