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    • Hi all. Apologies for the delay. I was writing the timeline out, taking a while as I was checking everything against emails etc… then suddenly today the parcel started tracking again and appears to be magically found and back enroute.    I’ll post up the tracking info screenshots in a sec which kinda summarises the timeline - during the multiple “Enquiry Raised” events there was a lot of emails (most of which were ignored by Evri) before they finally admitted it was lost. And yet now it is back enroute. Utterly unbelievable 🤦🏻‍♂️ So no letter before claim has been drafted just yet…
    • You can SAR them again, to check.   If: a) they dealt with it as a complaint, b) stated that their response was a final response, c) noted that you could escalate it to FOS (and had 6 months in which to do so), and d) Didn’t say “we will waive our right to have to grant permission after 6 months”  Them : you can still take it to FOS but FOS would have to obtain their permission to review it outside of the 6 months (and that seems unlikely)  https://www.financial-ombudsman.org.uk/businesses/resolving-complaint/before-get-involved#:~:text=These time limits are%3A,they had cause to complain)  
    • I just checked the last email from them that I printed out.  It was directing me to a link to files as part of a data SAR (which I never called my request; they did). The email says the link would expire in 3 months.  Now my computer crashed later in 19.  I lost a lot of info. I need to check storage for old hard-drives to see if I downloaded and saved whatever info was in the link.   I have 1 other printed out email from my friend who was a broker. It was dated apx 6w after my first email to broker.  Friend was telling me what to include in a letter to compliance dept.  I don't have a printed copy of my letter - so can't remember if was entitled formal complaint - or their reply.   Will check storage later.  If I have anything useful I will post
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Sainsbury Loan - A little help please


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Hi,

 

 

a couple of years ago i took out a loan with Sainsburys bank for 13k

the arrangement was to pay 111 pounds per month off,

which at the time i had no problems with as i was earning 3500pm

( sorry cant seem to find pound sign on keyboard set to American for some unknown reason cant get it off lol) as i was working offshore.

 

Unfortunately i was one of the many who got laid off,

i informed them straight away what had happened and i said i would pay a small amount off when i can as i started with an agency which only paid bare minimum,

 

 

to cut an extremely long story short,

i have sort of hidden myself away avoiding the debt, which i know i shouldn't do,

but i just cant seem to get into a standard way of life with my wages,

one thing leads to another

and i then have no money sometimes even paying my rent is a struggle.

 

I dont want this debt hanging over me and debt collectors calling me every 5 mins,

which was actually happening,

but now i changed my number,

 

 

its not a case of wont pay its a case of sorting it out so i can pay,

 

 

i have just now been taken on full time in a new job,

ok the money is not great but at least i can afford to pay my rent now.

 

Would like some advice from someone on how i go about trying to sort this out, without the company finding out where i live now and sending round the blood hounds to my door

 

 

...any adivce would be much appreciated,

 

 

there is allot more to the story

but i would bore you to much so kept it short lol..

. thanks

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no good hiding with debts

that's the worth thing to do

 

 

all they'll do is sell it on

and some powerless DCA will get a backdoor CCJ on you.

 

 

have you ever looked at your credit file?

WHEN did you take this out

and when did you last pay anything

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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