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    • Doc 04-19-2024 11-01-51-merged-compressed.pdf good morning.    9 pages attached.    thank you  UCM
    • Hi I was being supplied my ovo after unknowingly being swapped from SSE.  My issues began when we had a smart meter fitted and our bills almost doubled overnight - we at the time assumed we were just paying not enough until then and just continued to pay the excess bills each. Month.    I would from time to time contact ovo and get faced with a call centre on South Africa of the most rude agents who would just hang up after hours of wait and I could not even get an acknowledgement of an issue with my meter.  At one point we were not in the property for like 4 months and the bills were coming just as high!  It was at this point I was sure something is not right and ovo only care to send bailiffs and started threatening us with a pay as you go meter despite me taking out a 3.5k loan to pay of my outstanding balance.  Around 1600 each on both gas and electricity.  This is where its gets really bad -  the very same day they sent me out a new bill saying the money paid already was only to cover up until the November previous and because its now Feb we owe another 1k.   By that August this had risen to over 3k and I still couldn't get anyone to even acknowledge a fault let alone fix it.    In despair I tried to swap suppliers and to my surprise octopus accepted us because even tho the debt is owed we are trying deal with.  During our time with them the bill was coming only on my wife's name as I was responsible for other bills and she this one - now that we owe them 3k they have magically started adding my name as well as my wife's to the same debt to apply double pressure and its showing on my experiwn report now with a question mark and 2700 showing in grey -  This was my wife's debt which we dispute we owe yet the have now sent me letter with both our names on from oriel and past due credit debt agencies - is this illegal and how can I get them to take my. Name of this and leave on wife's name as its so unfair they give us a both a defualt for wife's debt which we dispute anyway.    In the end about 3 weeks ago I wrote an email to their ceo and rishi sunak and low and behold for the first time in our history with ovo someone who spoke English contacted us and said she will look into our claim.    I explained to her that we feel our meter is faulty and despite me contacting them using WhatsApp email and phone I still have not got anyone to acknowledge a fault even. And that I dispute I Owe anything as my son was in hospital for 3 months and we stayed with him so house was empty and still. They were sending us super sized bills more than when we started at home.  She promised to investigate and a few days later replied that she is sorry for the poor customer service and offered us £50 compensation - however she also. Mentioned that she's attached statements for us confirming the payment for 3k I made was only up until Nov and in Feb despite me pay 3.5k nearly it's correct for them to bill. Me. Another £900 the very same day and she did not agree our meter was faulty and therfore the debt stands and she will not be calling it bcak from past due credit.  During my time with my new supplier post ovo, octopus I requested tehy check my. Meters because I felt they were faulty and over charging me and I got excellent response asking me for further details which I supplied and I got a. Response bcak within days to say my meter was indeed faulty and octopus have now remotely repaired it.   I then contacted the energy ombudsman and explained my situation how she at ovo tried to fob me off and demand I apy money we don't feel we owe due to faulty equipment we reported but ovo had to process or mechanism to deal with it or lodge complaint even without having to cc their ceo and our pm. And now I feel sick to think both husband and wife will get a 6  year default for debt which have a validity of a questionable nature.    I explained all this to the energy ombudsman and they accepted my case and I explained to them that my new supplier found my fault which ovo refueed to accept - I've uploaded the email from new supplier to ombudsman showing we had a fault.    My. Question is is there anything I can upload in defence of my case to ombudsman before they decide outcome ina few weeks    All advice greatly appreciated not only would I like advice on how to clear this debt but also how I can pursue ovo for compensation and deterrence for the future.  Thansk 
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    • Your topic title was altered last June 23 by the owner of this forum in the interests of the forum Anyway well done on your result and thank you for concluding your topic, title updated.   Andy   .
    • So what    Why ? Consent Order/ Confidentiality ? This would be be invaluable to followers of your topic.  
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Cabot chasing me for 2 old Natwest Credit Card debts


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Hi All,

 

I have an old debt with natwest.

Natwest closed my credit card account in 2013,

 

I can not keep with the payment because I lost my job and I informed them,

I have heard nothing from them since 2014

not until recently when Cabot start chasing me for that debt.

 

I called natwest and I was told that that debt has been sold to Cabot and that I should contact Cabot instead.

 

Can anyone advise on how to navigate this.

 

Thanks in advance

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Ignore Cabot until you get something which looks like a Letter Before Claim and then start the process of making a CCA request

 

When was the last payment to the account and when was the card taken out?

Any advice given is done so on the assumption that recipients will also take professional advice where appropriate.

 

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no they've been putting monthly markers on

NatWest registered the default when they sold the debt.

 

cabot cant harm your file further.

 

now why would a large multinational bank sell a debt on when they could have crushed you in court?

 

find out why

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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nothing

a DCA is NOT A BAILIFF

they have NO SUCH LEGAL POWERS.

 

 

the letter doesn't say will anything

read it carefully.

 

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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you could yes

 

 

might be an idea to get an sar running to Natwest

find out how much of this 'debt' is PPI and late/over penalty charges. too.

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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what I mean is for how long did you have payment issues?

every month you had trouble and were still behind I bet they added penalty fees like £20, £12 etc

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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I missed the payment 3 months in a row,

that was what prompted them to closed the account

 

 

they were asking me for full payment and I didn't and that was how I accumulated those late and missed payment

charges of £148

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If cabot have the debt then its 99% likely unenforceable. They rarely collect enforceable debts

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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  • 8 months later...

Hi all,

 

I need your advice.

NatWest closed my accounts in 2013.

 

Because of this,

There has been default on my credit file since then.

 

Now Cabot are chasing me for that debt, it must have been sold to them.

 

Can you please advise on how to approach this issue.

 

Thanks in advance

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Accounts ?

 

Overdrawn current account ? If so, how much approx ?

 

Credit card ? If so, how much approx ?

 

Other type of account/loan ?

 

Do you have copies of statements showing how the debt was built up ? If not, ask Natwest for copies of statements, submitting a Data Protection Subject Access Requesf to them if necessary. Then you can see how much of the debt is just charges/fees applied.

 

If there is a debt unpaid since 2013, there is probably a reason you have not been taken to court.

 

Have you moved address since 2013 ?

 

If Cabot have bought the rights to this debt, they can take you to court to enforce the debt. How many letters have you received from Cabot ?

 

Is it just the same debt as your other posts. Credit card debt ?

 

https://www.consumeractiongroup.co.uk/forum/showthread.php?474168-Cabot-chasing-me-for-old-Natwest-Credit-Card-debt&p=4991821#post4991821

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hi it is a credit card accounts.

 

One master card and one visa card.

 

Visa debt £1540 and master £772.

 

I missed two payments and NatWest closed all my accounts including the current account.

 

I was never overdrawn, they did inform me that they will close my accounts but the reason was not given.

 

Yes I moved address in 2014.

 

Cabot have sent me up to three letters now

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CCA cabot. If cabot have the debt, then its unenforceable. They dont chase valid debts. Theyre bottom feeders and prefer to get the debts they bought for 10p in the £ and have a high potential value.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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now go back and re read the thread from post 1 again

and follow the advise already given.

 

did you formerly in writing tell NatWest that you have moved?

and they know your new address?

 

or are cabot simply sending phishing letters to your new address without you informing anyone?

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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I have contacted NatWest before regarding this issue, there is no ppi on the accounts.

The credit limit on the Visa card was £1400

 

charges of £148 and credit limit on master card was £700 and charges of £72.

 

I have updated my address with Natwest.

they called and told me that they have sold the debt to cabot.

.

What step shall I take now?

If possible I do not want to pay Cabot a dime.

 

Thanks once again

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so its a mastercard

when did you inform Natwest of address change? [iMPORTANT]

before or after the sale?

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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CCA cabot. Youve been told that numerous times.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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There is nothing for you too do, IGNORE cabrot.

 

Don't even send a CCA request JUST YET, keep that for a later date.

 

And NEVER discuss this over the phone, EVER!

 

Keep a diary of events.

Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!

 

 

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so its a mastercard

when did you inform Natwest of address change? [iMPORTANT]

before or after the sale?

It's two cards. Visa card with debt of £1548 and MasterCard with debt of £772 both debts sold to Cabot. i updated the address sometime this year before it was sold.

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good as long as you updated NatWest no danger of backdoor CCJ's

let them run for now

comeback with anymore letters you get.

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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