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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 160 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Shaunboy Vs Royal Bank Of Scotland


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The royal bank of scotland have made me a offer of 515 pounds but they owe me 3k now I have accepted that offer as part payment, that was over 2 weeks ago, and not heard a thing since. So I have made a appointment with a solicitor to see if I have any chance of winning my case ( first half hour free ) can anybody else tell me if I am doing the right thing as I am not legally minded and not sure what I am doing.

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shaun

 

If you follow the instructions on this great site loads of people have won without the need for legal help. If you read through some of the longer threads and in the success forums you will see what the banks do and how people have responded.

 

Good luck - let us know what the solicitor says.

Biffinplate

 

My Lass - Barclays Bank

MCOL 24/10/06 £2524.47 + 40p per day

Court date 5th March 07

Barclays offer to settle in full, Just waiting for my cheque

 

 

Me - Barclays Bank

MCOL 8/11/06 £2155.17 + 34p per day

Court date 4th April 07

Court bundles delivered 26/02/07

 

RBS - Sorted

Cap One - Sorted & default removed, just waiting for cheque

Barclaycard - S.A.R - (Subject Access Request) Sent

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just letting you know that i have been to the courts to hand in my N1 claim form had enough of waiting bank took to long i give them 14 day they replyed back saying the were looking into my claim and i waited another 10 like they asked still no reply so the courts here we go

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Only you can make the decision whether you could benefit from the money now or if its worth holding out for the full amount. Its really down to your individual circumstances. No-one will berate you for not holding out for the interest if its not in your best interests right now to do that. Obviously kids+christmas=spending! But if you think you can afford to hold out a bit longer then go for it. It's up to you :) All the best.

~

:p I'm a lover, not a fighter... well, most of the time :razz: ~

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Shaunboy:

 

I'm still at the start of my own claim, so please don't take this as gospel...

 

but from what I've seen posted by more experienced claimants, you are perfectly entitled to accept an offer from your bank (let the family have a better Xmas) - but including a proviso in your letter accepting their offer which will basically say that you are still entitled to pursue the bank for further cash, ie: the interest they still owe you, or anything else you feel that they've taken unlawfully.

 

This would mean you get money ASAP but still keep your options open regarding getting more of your money out of the bastards!

 

I hope a more experienced member of the forum who has done this succesfully will reassure you here.

 

mfp.

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Shaunboy,

 

I've re-read your first post, and it sounds like you've already accepted one of the bank's offer as a partial-payment...

 

If they are offering more, now, then surely you can accept and move on to court papers, which will force them to pay up the rest?

 

Not sure what your process has been, though.

 

Have you seen this, though: http://www.consumeractiongroup.co.uk/forum/bank-templates-library/25716-rejection-settlement-offer.html

 

mfp.

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