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    • They did reply to my defence stating it would fail and enclosed copies of NOA, DN Term letter and account statements. All copies of T&C's that could be reconstructions and the IP address on there resolves to the town where MBNA offices are, not my location
    • My defence was standard no paperwork:   1.The Defendant contends that the particulars of claim are generic in nature. The Defendant accordingly sets out its case below and relies on CPR r 16.5 (3) in relation to any particular allegation to which a specific response has not been made. 2. Paragraph 1 is noted. The Defendant has had a contractual relationship with MBNA Limited in the past. The Defendant does not recognise the reference number provided by the claimant within its particulars and has sought verification from the claimant who is yet to comply with requests for further information. 3. Paragraph 2 is denied. The Defendant maintains that a default notice was never received. The Claimant is put to strict proof to that a default notice was issued by MBNA Limited and received by the Defendant. 4. Paragraph 3 is denied. The Defendant is unaware of any legal assignment or Notice of Assignment allegedly served from either the Claimant or MBNA Limited. 5. On the 02/01/2023 the Defendant requested information pertaining to this claim by way of a CCA 1974 Section 78 request. The claimant is yet to respond to this request. On the 19/05/2023 a CPR 31.14 request was sent to Kearns who is yet to respond. To date, 02/06/2023, no documentation has been received. The claimant remains in default of my section 78 request. 6. It is therefore denied with regards to the Defendant owing any monies to the Claimant, the Claimant has failed to provide any evidence of proof of assignment being sent/ agreement/ balance/ breach or termination requested by CPR 31.14, therefore the Claimant is put to strict proof to: (a) show how the Defendant entered into an agreement; and (b) show and evidence the nature of breach and service of a default notice pursuant to Section 87(1) CCA1974 (c) show how the claimant has reached the amount claimed for; and (d) show how the Claimant has the legal right, either under statute or equity to issue a claim; 7. As per Civil Procedure Rule 16.5(4), it is expected that the Claimant prove the allegation that the money is owed. 8. On the alternative, as the Claimant is an assignee of a debt, it is denied that the Claimant has the right to lay a claim due to contraventions of Section 136 of the Law of Property Act and Section 82A of the consumer credit Act 1974. 9. By reasons of the facts and matters set out above, it is denied that the Claimant is entitled to the relief claimed or any relief.
    • Monika the first four pages of the Private parking section have at least 12 of our members who have also been caught out on this scam site. That's around one quarter of all our current complaints. Usually we might expect two current complaints for the same park within 4 pages.  So you are in good company and have done well in appealing to McDonalds in an effort to resolve the matter without having  paid such a bunch of rogues. Most people blindly pay up. Met . Starbucks and McDonalds  are well aware of the situation and seem unwilling to make it easier for motorists to avoid getting caught. For instance, instead of photographing you, if they were honest and wanted you  to continue using their services again, they would have said "Excuse me but if you are going to go to Mc donalds from here, it will cost you £100." But no they kett quiet and are now pursuing you for probably a lot more than £100 now. They also know thst  they cannot charge anything over the amount stated on the car park signs. Their claims for £160 or £170 are unlawful yet so many pay that to avoid going to Court. When the truth is that Met are unlikely to take them to Court since they know they will lose. The PCNs are issued on airport land which is covered by Byelaws so only the driver can be pursued, not the keeper. But they keep writing to you as they do not know who was driving unless you gave it away when you appealed. Even if they know you were driving they should still lose in Court for several reasons. The reason we ask you to fill out our questionnaire is to help you if MET do decide to take you to Court in the end. Each member who visited the park may well have different experiences while there which can help when filling out a Witness statement [we will help you with that if it comes to it.] if you have thrown away the original PCN  and other paperwork you obviously haven't got a jerbil or a guinea pig as their paper makes great litter boxes for them.🙂 You can send an SAR to them to get all the information Met have on you to date. Though if you have been to several sites already, you may have done that by now. In the meantime, you will be being bombarded by illiterate debt collectors and sixth rate solicitors all threatening you with ever increasing amounts as well as being hung drawn and quartered. Their letters can all be safely ignored. On the odd chance that you may get a Letter of Claim from them just come back to us and we will get you to send a snotty letter back to them so that they know you are not happy, don't care a fig for their threats and will see them off in Court if they finally have the guts to carry on. If you do have the original PCN could you please post it up, carefully removing your name. address and car registration number but including dates and times. If not just click on the SAR to take you to the form to send to Met.
    • In order for us to help you we require the following information:- [if there are more than one defendant listed - tell us] 1 defendant   Which Court have you received the claim from ? County Court Business Centre, Northampton   Name of the Claimant ? LC Asset 2 S.A R.L   Date of issue – . 28/04/23   Particulars of Claim   What is the claim for –    (1) The Claimant ('C') claims the whole of the outstanding balance due and payable under an agreement referenced xxxxxxxxxxxxxxxx and opened effective from xx/xx/2017. The agreement is regulated by the Consumer Credit Act 1974 ('CCA'), was signed by the Defendant ('D') and from which credit was extended to D.   (2) D failed to comply with a Default Notice served pursuant to s87 (1) CCA and by xx/xx/2022 a default was recorded.   (3) As at xx/xx/2022 the Defendant owed MBNA LTD the sum of 12,xxx.xx. By an agreement in writing the benefit of the debt has been legally assigned to C effective xx/xx/2022 and made regular upon C serving a Notice of Assignment upon D shortly thereafter.   (4) And C claims- 1. 12,xxx.xx 2. Interest pursuant to Section 69 County Courts Act 1984 at a rate of 8% per annum from xx/01/2023 to xx/04/2023 of 2xx.xx and thereafter at a daily rate of 2.52 to date of judgement or sooner payment. Date xx/xx/2023   What is the total value of the claim? 12k   Have you received prior notice of a claim being issued pursuant to paragraph 3 of the PAPDC (Pre Action Protocol) ? Yes   Have you changed your address since the time at which the debt referred to in the claim was allegedly incurred? No   Did you inform the claimant of your change of address? N/A Is the claim for - a Bank Account (Overdraft) or credit card or loan or catalogue or mobile phone account? Credit Card   When did you enter into the original agreement before or after April 2007 ? After   Do you recall how you entered into the agreement...On line /In branch/By post ? Online   Is the debt showing on your credit reference files (Experian/Equifax /Etc...) ? Yes, but amount differs slightly   Has the claim been issued by the original creditor or was the account assigned and it is the Debt purchaser who has issued the claim. DP issued claim   Were you aware the account had been assigned – did you receive a Notice of Assignment? Not that I recall...   Did you receive a Default Notice from the original creditor? Not that I recall...   Have you been receiving statutory notices headed “Notice of Sums in Arrears”  or " Notice of Arrears "– at least once a year ? Yes   Why did you cease payments? Loss of employment main cause   What was the date of your last payment? Early 2021   Was there a dispute with the original creditor that remains unresolved? No   Did you communicate any financial problems to the original creditor and make any attempt to enter into a debt management plan? No   -----------------------------------
    • Hello CAG Team, I'm adding the contents of the claim to this thread, but wanted to open the thread with an urgent question: Do I have to supply a WS for a claim with a court date that states " at the hearing the court will consider allocation and, time permitting, give an early neutral evaluation of the case" ? letter is an N24 General Form of Judgement or Order, if so, then I've messed up again. Court date 25 May 2024 The letter from court does not state (like the other claims I have) that I must provide WS within 28 days.. BUT I have recently received a WS from Link for it! making me think I do need to!??
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Admiral/Albany/Principia Law raised a claim where i am the claimant for Hire Car Costs


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Hello Caggers

 

I surely can't be alone in being in this position, but I can't find any other threads on the subject.

 

I was rear-ended by a third party (very little damage to my vehicle, but her's was a real mess), and I foolishly followed Admiral's advice in using their recommended Claims Management Company (Albany Assistance - I use the term advisedly!).

 

Long story short, they took five working days (spanning a weekend) to do a whole load of unnecessary investigation, and gave me a credit hire vehicle for the duration (nine days total).

 

Given that they were holding my car hostage, this was all outside my control.

 

However, the third party's insurers are refusing to pay up for the excessive car hire charges, so Albany (through one of their partner companies) have issued a county court claim against the third party herself, but as I have incurred the charges, I have ended up as the claimant.

 

Does anyone have any experience of this type of case, and can give me any advice as to what line to take in court (Monday 12th). Maybe transcripts of any case you might have been involved with or know of???

 

Thanks in advance for any help you can offer.

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Did they consult with you or ask your permission? Who signed off the statement of truth?

 

Surely, if they have decided to bring a claim – using you as the vehicle[sic] for the action, it is they who are doing all the work, providing representation et cetera et cetera… No?

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Thanks for the replies.

To be fair to them, they have provided paralegal support, and will provide me with representation at Court. However, it was put in place as a fait accompli as far as I was concerned. I have an insurance policy which indemnifies me against the third party not paying up (including, presumably, losing the case in Court), but that does rely on me cooperating with Albany in recovery of the costs.

They prepared (and I agreed and signed) the statement of truth.

 

 

I am assuming that Principia Law (who coincidentally occupy the same building as Albany Assistance) are experienced in managing claims on this subject (it may well be their entire business), so hopefully their appointed barrister will have some idea of case law.

 

 

I genuinely feel for the girl who is the defendant in this case, as the costs are out of all proportion with the amount of damage caused to my car, and relate to the massive money-making merry-go-round that is claims management: Accident Repair Centre, Credit Vehicle Hire company, Solicitors, etc, etc.

 

 

At the end of the day Admiral Insurance are to blame for steering me unwittingly down this route (no doubt they are in bed with Albany et al too), and I would recommend avoiding this approach.

 

 

Don't even get me started on the likely impact on all of our insurance premiums ...!

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I find it amusing that the Govt is grabbing headlines by promising to tackle injury claims whilst hire cases are just as bad as not worse. It sounds like the fault insurers feel either the duration or rate was excessive, they probably have a point. Sometimes I see cars worth £500 racking up hire bills of £5000.

 

You don't need to worry too much about tactics in court, it's worth going in with the paperwork provide plus a one-page note of basic info like when you got the hire car, when you gave it back and whether the vehicle itself was required. If you already have two other cars, probably not - if you have a Ford and they gave you a Ferrari, probably not.

 

You will not be subjected to any kind of aggressive examination so just keep it simple, stick to the facts and go for yes/no answers when you can. It will be more like a business meeting than a big criminal trial and you'll mostly be confirming the evidence provided by the accident management co.

 

There's probably only about a 5% chance it will run as far as you being questioned. It may well be agreed the day before or just before the hearing when the barristers meet.

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No, absolutely no injury claim! They tried to ask me if I wanted to pursue that angle, but I am honest and upstanding enough to say no.

 

 

Thanks for the advice re: the case. The last I heard from the paralegal handling things, they were still confident of a settlement before court.

 

I'm pretty sure I have rebutted their defence that the car wasn't required (the only other car in my household is my wife's, who needs hers for work too).

 

The sticking point is that they claim I could have afforded to hire a car privately, rather than get an extortionate vehicle on credit hire, so I have provided 6 months of bank and credit card statements to show I couldn't.

 

The problem was they never offered me a list of cars, but assumed a "like-for-like" replacement for my knackered old thing was a top of the range premium marque.

 

That wasn't in my control, so I hope that will work in my favour, as I did everything in my control to mitigate my losses.

 

 

Cheers

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Nothing wrong with a PI claim if you were genuinely injured.

 

If you can show a need and that you were impecunious then I wouldn't worry.

 

9 days isn't long and would be a reasonable time to get your vehicle examined and the settlement cheque out to you.

 

A lot is made about "like for like" but what do the other side expect? No hire company rents out old bangers and are usually 2-3 years old at most.

 

Worst case is that the daily rate of hire is knocked down and your hire company just take the hit.

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Slimm has summed the situation up very well.

 

As they mention, these rarely make it to court as this racks up court and legal costs that are avoidable by some negotiation on the total hire costs.

 

If you're not happy with Albany, please leave a review for them on on reviewcentre or trust pilot, their reps fr

review and this is at odds with their reputation.

 

N.B they have rebranded themselves as Auxillis to distances themselves from Albany

 

 

http://www.reviewcentre.com/Car-Insurance/Auxillis-www-auxillis-com-reviews_1985835

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For those of you who have kindly contributed to my thread, I thought you might be interested to learn that the parties settled out of court yesterday. While I was (probably) indemnified against losing the case, by virtue of a policy taken out at the time of signing my contract with Albany, the third party driver (a young woman) would not have been, so I am happiest for her, especially just before Christmas (assuming it is her insurer that has agreed to cough up).

 

 

Cheers

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Glad it got sorted out.

 

The third party driver was never at risk of having to put her hand in her own pocket though, assuming she was properly insured. Her insurer is obliged to pay for all claims which are successfully made against her, so while they can say to Albany "you're having a giraffe - take it to court if you like", if Albany do take it to court and win then they can't continue refusing to pay. So while on paper the claim might be you vs the other driver, in practice it's actually Albany vs her insurer, and it's her insurer who ends up paying if she loses.

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  • 5 months later...

The dreaded accident management companies. In 2011 I was in the same position as the OP and in the end everything got sorted out of court.........................THEN today i have come in from work to a solicitors letter stating that they still have not been paid for the car hire charges from an accident in 2011.

 

Hate them with a passion.

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  • 1 month later...
For those of you who have kindly contributed to my thread, I thought you might be interested to learn that the parties settled out of court yesterday. While I was (probably) indemnified against losing the case, by virtue of a policy taken out at the time of signing my contract with Albany, the third party driver (a young woman) would not have been, so I am happiest for her, especially just before Christmas (assuming it is her insurer that has agreed to cough up).

 

 

Cheers

 

well I've now received the request recently for financial details at the other party, or their insurance/solicitors to be more precise don't want to pay up, though I"d rather not someone else into my financial details not that theres mcc there to look at or be interested in (quite literally) it seems that the sooner it's done the better for the case – though with my stress levels hitting the roof every time I get contact about the case it's not much of a fun time of life, made wise by my parents both being ill and needing hospital treatment at the moment too

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Impecuniosity - one of the credit hire buzzwords.

 

the vehicle you hired, being subject to a credit agreement, is provided at a (sometimes much) higher daily rate than if you went to a hire company like Enterprise or Thrifty and hired normally. The legal position is that if you are impecunious (i.e. you couldn't have afforded a hire car from a regular company) you/the hire co are entitled to recover the full credit hire rate. If you could afford to hire a car from a regular company, you/the hire co are only entitled to recover the lowest of the normal rates available at the time.

 

So you have to disclose financial information (I ask for all bank, building society, credit card and savings account statements) to support the notion that you were impecunious, in order to recover the full amount of the hire you were charged.

 

As an extreme example of the differing rates, I'm currently dealing with the credit hire of a sports car at a daily rate of over £950. The cost to hire a similar car from a non-credit hire company ranges from £300 to £600 per day. Huge differences when you're considering a hire that lasted more than 20 days...

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This is interesting to get your viewpoint over this – and in return you can see the stress these agreements cause too of course – so therefore how many of these cases have actually gone to court in your experience? And what happens if it's decided that you weren't at fault for the accident, you didn't hang on to the hire car for ages for the sake of it, that you did need one but it's adjudged that you could have afforded to pay the higher hire rate? Do the insurance just have to pay up themselves or would they then chase you for the money, even though the hire agreement and agreement with the solicitors says you won't be liable for payment as long as you help the solicitors out with whatever they need with the case?

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To be frank, not that many end up in court - usually the financial information and other documents disclosed makes it fairly clear how it'll go in court and the parties will settle.

 

I think you misunderstood very slightly. - the higher rate (ironically) is for those people who can't afford the lower rates. Therefore if you couldn't afford to go to enterprise or Avis or something and get a car, then you'll get the higher rate.

 

However, as you point out, if you comply with the agreement and assist as much as you can then you shouldn't be pursued for payment if you lose.

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  • 1 year later...

Need help urgently.

 

Personal injury claim settle June this year IME law, three and half years after accident 2014.

Car was 12 weeks old so went via insurance co to try and get new for old however long story short they repaired it.

 

Had a hire car for 121 day

Albany assist have not been paid and bill is standing just over £10 K,

 

Principia law are dealing with this but have been asked to submit bank statements which show I had the money to hire a car in essense although was living off this money.

 

My insurance company at the time had told me that if the bill was not paid then they would pay this which I have found out now not to be true.

The 3rd party claim a car could have been hired cheaper ie enterprise

 

i had previously used them before going via my insurance company who would not let me keep that running and told me i had to use albany assist.

 

Am paranoid that i am going to end up footing this bill which i cannot afford,

even though being informed providing i co operate fully i will not be liable even if the case is lost.

 

I am confused and petrified that this will end in court and i will have to get a loan or sell my house.

Edited by dx100uk
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thread is old

start a new thread

you wont get sen here

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Wow 121 days, Albany have excelled themselves. You have very little choice here. As I’ve repeated several times above, if you don’t submit your bank statements you will not have the evidence to back up the hire claim in court. If you don’t cooperate with the solicitors you could be in breach of contract.

 

Did you read the hire agreement before you signed it?

 

It’s not a claim. Credit hire is more expensive than direct hire, as I’ve said above.

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By the way at over £10k your litigation is fast track not small claims so more involved and there will be adverse cost consequences (I.e paying the other sides costs) if you lose or you fail to beat at trial a Part 36 settlement offer the other side make.

 

So bottom line. Help your solicitors any way they ask.

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  • dx100uk changed the title to Admiral/Albany/Principia Law raised a claim where i am the claimant for Hire Car Costs
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