Jump to content


  • Tweets

  • Posts

    • the Town and Country [advertisments ] Regulations 2007 are not easy to understand. Most Council planing officials don't so it's good that you found one who knows. Although he may not have been right if the rogues have not been "controlling" in the car park for that long. The time only starts when the ANPR signs go up, not how long the area has been used as a car park.   Sadly I have checked Highview out and they have been there since at least 2014 . I have looked at the BPA Code of Practice version 8 which covers 2023 and that states Re Consideration and Grace Periods 13.3 Where a parking location is one where a limited period of parking is permitted, or where drivers contract to park for a defined period and pay for that service in advance (Pay & Display), this would be considered as a parking event and a Grace Period of at least 10 minutes must be added to the end of a parking event before you issue a PCN. It then goes on to explain a bit more further down 13.5 You must tell us the specific consideration/grace period at a site if our compliance team or our agents ask what it is. 13.6 Neither a consideration period or a grace period are periods of free parking and there is no requirement for you to offer an additional allowance on top of a consideration or grace period. _________________________________________________________________________________________________________________So you have  now only overstayed 5 minutes maximum since BPA quote a minimum of 10 minutes. And it may be that the Riverside does have a longer period perhaps because of the size of the car park? So it becomes even more incumbent on you to remember where the extra 5 minutes could be.  Were you travelling as a family with children or a disabled person where getting them in and out of the car would take longer. Was there difficulty finding a space, or having to queue to get out of the car park . Or anything else that could account for another 5 minutes  without having to claim the difference between the ANPR times and the actual times.
    • Regarding a driver, that HAS paid for parking but input an incorrect Vehicle Registration Number.   This is an easy mistake to make, especially if a driver has access to more than one vehicle. First of all, upon receiving an NTK/PCN it is important to check that the Notice fully complies with PoFA 2012 Schedule 4 before deciding how to respond of course. The general advice is NOT to appeal to the Private Parking Company as, for example, you may identify yourself as driver and in certain circumstances that could harm your defence at a later stage. However, after following a recent thread on this subject, I have come to the conclusion that, in the case of inputting an incorrect Vehicle Registration Number, which is covered by “de minimis” it may actually HARM your defence at a later stage if you have not appealed to the PPC at the first appeal stage and explained that you DID pay for parking and CAN provide proof of parking, it was just that an incorrect VRN was input in error. Now, we all know that the BPA Code of Practice are guidelines from one bunch of charlatans for another bunch of charlatans to follow, but my thoughts are that there could be problems in court if a judge decides that a motorist has not followed these guidelines and has not made an appeal at the first appeal stage, therefore attempting to resolve the situation before it reaches court. From BPA Code of Practice: Section 17:  Keying Errors B) Major Keying Errors Examples of a major keying error could include: • Motorist entered their spouse’s car registration • Motorist entered something completely unrelated to their registration • Motorist made multiple keying errors (beyond one character being entered incorrectly) • Motorist has only entered a small part of their VRM, for example the first three digits In these instances we would expect that such errors are dealt with appropriately at the first appeal stage, especially if it can be proven that the motorist has paid for the parking event or that the motorist attempted to enter their VRM or were a legitimate user of the car park (eg a hospital patient or a patron of a restaurant). It is appreciated that in issuing a PCN in these instances, the operator will have incurred charges including but not limited to the DVLA fee and other processing costs therefore we believe that it is reasonable to seek to recover some of these costs by making a modest charge to the motorist of no more than £20 for a 14-day period from when the keying error was identified before reverting to the charge amount at the point of appeal. Now, we know that the "modest charge" is unenforceable in law, however, it would be up to the individual if they wanted to pay and make the problem go away or in fact if they wanted to contest the issue in court. If the motorist DOES appeal to the PPC explaining the error and the PPC rejects the appeal and the appeal fails, the motorist can use that in his favour at court.   Defence: "I entered the wrong VRN by mistake Judge, I explained this and I also submitted proof of payment for the relevant parking period in my appeal but the PPC wouldn't accept that"   If the motorist DOES NOT appeal to the PPC in the first instance the judge may well use that as a reason to dismiss the case in the claimant's favour because they may decide that they had the opportunity to resolve the matter at a much earlier stage in the proceedings. It is my humble opinion that a motorist, having paid and having proof of payment but entering the wrong VRN, should make an appeal at the first appeal stage in order to prevent problems at a later stage. In this instance, I think there is nothing to be gained by concealing the identity of the driver, especially if at a later stage, perhaps in court, it is said: “I (the driver) entered the wrong VRN.” Whether you agree or not, it is up to the individual to decide …. but worth thinking about. Any feedback, especially if you can prove to the contrary, gratefully received.
    • Women-only co-working spaces are part of the new hybrid working landscape, but they divide opinion.View the full article
    • The music streaming service reports record profits of over €1bn (£860m) after laying off 1500 staff.View the full article
    • deed?  you mean consent order you and her signed? concluding the case as long as you nor she break it's conditions signed upto? dx  
  • Recommended Topics

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like
  • Recommended Topics

Argos Extended Warranty


dawirob
style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 2710 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

Forget TV for ten days or buy a replacement!

 

Our Freesat set top box (cost £209.99 March 12th 2015) started to malfunction

 

 

I rang Argos under their extended warranty.

They put me on to D&G who would fix it.

 

 

After two and a half hours on the phone the best offer was to have the set top box couriered 200 miles and then fixed and couriered back. This would take ten days, they said.

 

 

Meanwhile as a 77 year old partially disabled I can sit at home and stare at the walls.

The next offer was to refund the price of the warranty (£59.99) so that I can buy a replacement (estimated £200).

That is the end of me with D&G and Argos.

Link to post
Share on other sites

Welcome to the forum. You can follow the extended warranty link and see what we have to say about them.

 

Whether it was under extended warranty – or under your statutory consumer rights, which would be more than adequate for this situation and which would last up to 6 years, I expect, I'm afraid that the situation will probably be the same.

 

In other words you have had one and 1/2 years use out of the thing and now that it has failed, it would have to be sent off for repair and am afraid that you would have to wait for the repaired item to be sent back to you. They are proposing to do in 10 days and that is probably reasonable. I would want to start complaining after 14 days.

 

You simply need to hope that they are telling the truth and that it is just 10 days.

 

I'm afraid that in this situation the best thing to do is to pack it up and send it off by guaranteed delivery so that it arrives next Monday morning at 9 o'clock. This means that you will have to get to the post office tomorrow morning early and of course it will cost you extra.

 

Make sure you keep all the receipts et cetera. Presumably they have given you a returns reference number. Make sure this is marked clearly on the outside and also on the inside. I suggest that you attach a letter explaining the problem and with any reference numbers by means of Sellotape to the unit itself.

 

If you haven't had it back by the end of 10 days that they promise you, then you will have to start getting on the phone to them – and also you will need to come back here. I'm afraid that these kind of repairs are difficult and is very quickly to lose control of the situation. Argus is not too bad but of course if they were really great company, they would lend you a unit while they were taking care of the return. But they aren't that good – and am afraid that probably know companies are as good as that – except for Amazon. Mind you, after a year and 1/2 maybe even Amazon wouldn't send you a replacement. Generally speaking though, if you have an item which fails certainly in this verse six months to 12 months then Amazon will generally speaking send you a replacement straightaway and then simply charge you for it if you fail to return the old one stroke the broken one to them within 30 days. That's a pretty good system.

 

Mind you, although this is your first time on this forum, you clearly have access to a computer so you could spend a fair amount of time looking round the forum and looking around the Internet – which isn't too bad sometimes. Also, you may well find that some of the programs you want to watch are actually available through the Internet.

Link to post
Share on other sites

which set top box?

I know its not for yo to do

but there are so of the era esp the humax ones

that need a software update

this can be done by a USB penstick or by plugging the set top box into your internet broadband route via an Ethernet lead

 

 

can you give us the make and model number

and explain the issue you are having

I work on these all the time

 

 

as a side note too...how did you pay argos for the Box?

 

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

Humax HDR-1000S 1TB Freetime Smart Freesat HD TV Recorder.

 

It says things like "You have no recordings" but 17% of disc full, then next day they are all OK.

 

Also it fails to record things for no apparent reason (i.e. no conflict).

 

It certainly sounds like software to me.

 

If I have a USB connection to a broadband router will the set's own software update work?

 

Side note Debit Card.

Edited by dawirob
typos
Link to post
Share on other sites

from the humax website:

 

 

Up to two years free warranty

 

 

Up to two years free warranty when registered with Humax, giving you confidence in the quality of build and technology, with no repair costs should your product go faulty in the first two years of use.

 

 

your software does have an update your could install

 

 

http://www.humaxdigital.com/uk/products/product_releases.php?gid=135&pid=6

 

 

your problem is very very common.

 

 

this external thread explains a few things better than I can by mass typing

http://forums.digitalspy.co.uk/showthread.php?t=2097559&page=2

 

 

ideally you need to contact humax

they don't usually quibble about it not being registered esp if you are its only owner and have purchase proof.

 

 

most of that series had dodgy drives

you could replace the HDD - best idea always sorts it.

 

 

you could try formatting it in the humax service menu

50/50 worked for me.

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...