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    • No I have not. I will probably do that
    • Based on ECP's previous, what will definitely happen is this. They will send more idiotic letters. After they will send a Letter of Claim, and it is essential that your brother replies at this point to this to show them he would be big trouble in court. Next it is highly likely (but not certain) that they will crawl back under their stone and that will be the end of the matter. The slight worry is that if they do do court it will seem a likely story to a judge that your brother has no connection to the ticket, when it was him who appealed and replied to the Letter of Claim.  Indeed I think it would seem the lot of you were playing games with ECP and with the court by getting unconnected people involved and then later deny they were involved. So be aware there is that slight risk. You talked about "a mess" in your first post, and you weren't wrong. Someone hires a car and gets a ticket.  There is an appeal.  Who appeals, the hirer?  No, the hirer's mate's son.  Obvious! There is an approach for help to a consumer website.  By the hirer?  No, by the hirer's mate's son's brother! This is so damn silly and totally avoidable. Anyway, it seems the decision has been made for your brother to carry the can so whatever consequences will ensue will ensue. 
    • Doc 04-19-2024 11-01-51-merged-compressed.pdf good morning.    9 pages attached.    thank you  UCM
    • Hi I was being supplied my ovo after unknowingly being swapped from SSE.  My issues began when we had a smart meter fitted and our bills almost doubled overnight - we at the time assumed we were just paying not enough until then and just continued to pay the excess bills each. Month.    I would from time to time contact ovo and get faced with a call centre on South Africa of the most rude agents who would just hang up after hours of wait and I could not even get an acknowledgement of an issue with my meter.  At one point we were not in the property for like 4 months and the bills were coming just as high!  It was at this point I was sure something is not right and ovo only care to send bailiffs and started threatening us with a pay as you go meter despite me taking out a 3.5k loan to pay of my outstanding balance.  Around 1600 each on both gas and electricity.  This is where its gets really bad -  the very same day they sent me out a new bill saying the money paid already was only to cover up until the November previous and because its now Feb we owe another 1k.   By that August this had risen to over 3k and I still couldn't get anyone to even acknowledge a fault let alone fix it.    In despair I tried to swap suppliers and to my surprise octopus accepted us because even tho the debt is owed we are trying deal with.  During our time with them the bill was coming only on my wife's name as I was responsible for other bills and she this one - now that we owe them 3k they have magically started adding my name as well as my wife's to the same debt to apply double pressure and its showing on my experiwn report now with a question mark and 2700 showing in grey -  This was my wife's debt which we dispute we owe yet the have now sent me letter with both our names on from oriel and past due credit debt agencies - is this illegal and how can I get them to take my. Name of this and leave on wife's name as its so unfair they give us a both a defualt for wife's debt which we dispute anyway.    In the end about 3 weeks ago I wrote an email to their ceo and rishi sunak and low and behold for the first time in our history with ovo someone who spoke English contacted us and said she will look into our claim.    I explained to her that we feel our meter is faulty and despite me contacting them using WhatsApp email and phone I still have not got anyone to acknowledge a fault even. And that I dispute I Owe anything as my son was in hospital for 3 months and we stayed with him so house was empty and still. They were sending us super sized bills more than when we started at home.  She promised to investigate and a few days later replied that she is sorry for the poor customer service and offered us £50 compensation - however she also. Mentioned that she's attached statements for us confirming the payment for 3k I made was only up until Nov and in Feb despite me pay 3.5k nearly it's correct for them to bill. Me. Another £900 the very same day and she did not agree our meter was faulty and therfore the debt stands and she will not be calling it bcak from past due credit.  During my time with my new supplier post ovo, octopus I requested tehy check my. Meters because I felt they were faulty and over charging me and I got excellent response asking me for further details which I supplied and I got a. Response bcak within days to say my meter was indeed faulty and octopus have now remotely repaired it.   I then contacted the energy ombudsman and explained my situation how she at ovo tried to fob me off and demand I apy money we don't feel we owe due to faulty equipment we reported but ovo had to process or mechanism to deal with it or lodge complaint even without having to cc their ceo and our pm. And now I feel sick to think both husband and wife will get a 6  year default for debt which have a validity of a questionable nature.    I explained all this to the energy ombudsman and they accepted my case and I explained to them that my new supplier found my fault which ovo refueed to accept - I've uploaded the email from new supplier to ombudsman showing we had a fault.    My. Question is is there anything I can upload in defence of my case to ombudsman before they decide outcome ina few weeks    All advice greatly appreciated not only would I like advice on how to clear this debt but also how I can pursue ovo for compensation and deterrence for the future.  Thansk 
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      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like

Rent arrears and court action.


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Hi.

 

Due to not paying any rent for a few months (due to being ill), the local housing are going to serve me with a notice of intent to seek possession.

 

I've contacted that and have mentioned that I'll be claiming unemployment benefit (Universal Credit), and that they only pay housing benefit after 6 weeks (their rules). I've also offered to pay a small sum each week, but they have refused the offer, and mentioned that they'll proceed with going to court.

 

Would appreciate any advice as to what to expect, and how to proceed.

 

Thanks.

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Hi

 

You say they are going to serve a Notice of intent to seek Possession but have you actually received the letter?

 

Have you received letters/contact from the Housing to this to discuss the matter and make a payment arrangements plan before this happened?

 

How large are the Arrears?

 

Have you previous to this ever had arrears before this scenario and made a payment arrangements?

 

Now they will be using certain Policies within the Housing to initiate this process so you need to write to them and ask for copies of the documents:

 

Customer Care Policy

Arrears Management Policy/Rent Arrears Policy - (this one is important as it is what they will be using)

Rent Statement from before this happened to date

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I cannot give any advice by PM - If you provide a link to your Thread then I will be happy to offer advice there.

I advise to the best of my ability, but I am not a qualified professional, benefits lawyer nor Welfare Rights Adviser.

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Hi.

 

Yes, a letter was received re the Notice of intent to seek Possession.

 

No to any payment plan.

 

Arrears are just under £1k.

 

I've had a similar scenario years ago (15 yrs) where I owed a similar amount, and a payment plan was accepted.

 

I'll ask them for the documents that you've mentioned.

 

Many thanks.

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Yes they can the fee is £170-£280 depending on route.

 

https://www.mydeposits.co.uk/blog/bad-news-landlords-and-tenants-court-fees-possession-rise-60/

 

If you haven't already talk to SHELTER

 

Book an appointment or go and see your Councils - Housing Options team - they're there to prevent homelessness and should attempt to mediate between you and your Landlord. You Councils website will have their exact name and contact details.

 

If you have a local advice service/CAB/Law Centre talk to them as well if you need help with representation/legal work.

 

The fact that you've tried to mediate and are expected to get some money to reduce the arrears soon will go in your favour if it gets to a Court hearing. You really want to prevent that if at all possible so talk to Shelter then hit the Council.

 

I'm not sure if you can get and advanced Universal Credit payment or the Council could award a DHP (Discrtionary Housing Payment) or grant etc but it's always worth asking.

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Well thats a bit more positive!

 

I got the fees wrong as they've gone up http://www.landlordlawblog.co.uk/2016/03/23/much-cost-evict-tenant/

 

At the time of writing the court fees for evicting tenants are

 

£355 – County Court standard fee

£325 – Possession Claims Online fee (can only be used for rent arrears claims)

£110 – Bailiff’s fee

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  • 2 months later...

Yes, the letter said court fees up to £325.

 

I have another issue. I tried all week to contact Shelter, and the lines are all tied up so I can't get any advice. Also spoke to the council's housing options team, and they said they'll get back. What I really need to know is when it goes to court, will I have a chance to put my side of the story to the judge? Or is it all done via post? I'm concerned that it's all done automatically, without any input from myself.

 

Thanks.

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Have you told the LA that you are applying for UC? If you have put in a claim already you must infom them asap as there are protocols in place once you have been awarded UC.

 

Don't forget to apply any notify the Council tax dept. as well. Since you may get awarded UC you will also receive your housing component in your payments as well.

 

You can also apply for an advance of your first payment to help tide you over.

 

Secondly if you get any letters regarding your new claim take them to the LA and go to the document scanning desk and gets copies sent to the HB/CT sections as well as tenancy management and your housing Officer!

 

Once all departments know then they will work with you to help you budget and things like this! There is a lot of useful information online within the benefits section of the .gov site. Finally I would also say that a notice of possession is also used as a tool to get you to contact them to arrange a payment plan. More on this if you need it?

If I have been of any help, please click on my star and leave a note to let me know, thank you.

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OK to give accurate advice can you post up your letter suitably redacted in a pdf format so we can see exactly what you have.

 

Your notice could be one thing and mean another so can you post it up?

If I have been of any help, please click on my star and leave a note to let me know, thank you.

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