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Hi

this will take some explaining but with try my best!

 

My granddaughter ( aged 2 and a half ) decided she would play with the mouse on my pc while my back was turned, no idea what she has done but I now have a screen that has a big margin at the bottom!

 

This means I can now see my desktop picture where before I could see the whole page, hope this makes sense!

 

I have tried everything to get it how it was but can not find how to get it back, The zoom is 100% so that is fine, just at a loss to what to do, I did restart the pc in the hope it would rectify itself but nope!

 

 

It is a bit hard I guess to explain this, and not really sure if can do a screen shot?

 

I am not very PC Savy lol

 

 

Thanks

 

Sandy xx

R.I.P my beautiful grey ghost, gone but never forgotten, taken so suddenly, 04/07/2004 ~ ~ 02/03/2017

Gone but never forgotten,Little Miss Sunshine, Alisha Marie. 15/12/2005 ~ ~ 13/02/2006

Our  beloved Dalmatian Jazz,  gone to join Wal at Rainbow Bridge, hope you are now pain free .  20/9/2005 ~ ~ 24/3/2019

 

 

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off the top of my head, right click mouse and select display settings and re adjust them (been a while but i remember my kids doing something similar and it took me forever to work out what the had done)

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Thanks Martin, I right clicked the mouse but the select display settings is not there, I am using Chrome on Windows 8 ( 8.1 )

R.I.P my beautiful grey ghost, gone but never forgotten, taken so suddenly, 04/07/2004 ~ ~ 02/03/2017

Gone but never forgotten,Little Miss Sunshine, Alisha Marie. 15/12/2005 ~ ~ 13/02/2006

Our  beloved Dalmatian Jazz,  gone to join Wal at Rainbow Bridge, hope you are now pain free .  20/9/2005 ~ ~ 24/3/2019

 

 

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Thanks Martin, I right clicked the mouse but the select display settings is not there, I am using Chrome on Windows 8 ( 8.1 )

 

Try to double click on the header bar of anything you open which only comes up half a page big. Or in the right top hand corner of anything you open is a minimise/maximise icon..

 

I think your grandaughter left clicked on the mouse button which brings up a list of settings and saved default size of window that opens up.

 

Difficult to explain without seeing. But i suspect anyone under 40 would fix t for you in a few minutes.

We could do with some help from you.

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That rules me out then Uncle! lol I am well over 40 :/

 

I tried what you said, it not let me double click ( unless it is me doing it wrong ) and the minimise/maximise button I have tried

 

 

Still is same

R.I.P my beautiful grey ghost, gone but never forgotten, taken so suddenly, 04/07/2004 ~ ~ 02/03/2017

Gone but never forgotten,Little Miss Sunshine, Alisha Marie. 15/12/2005 ~ ~ 13/02/2006

Our  beloved Dalmatian Jazz,  gone to join Wal at Rainbow Bridge, hope you are now pain free .  20/9/2005 ~ ~ 24/3/2019

 

 

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This may sound odd but at the bottom of the screen, is it your tool bar that is covering half the screen?

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Thanks Martin, I right clicked the mouse but the select display settings is not there, I am using Chrome on Windows 8 ( 8.1 )

 

Right click on your desktop (not in browser)....Personalize...then click Display (bottom left).

 

Your browser setting size (which is separate to display settings) is at the top right of the screen (3 vertical dots)

We could do with some help from you.

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This may sound odd but at the bottom of the screen, is it your tool bar that is covering half the screen?

 

It could be that. The bottom tool bar has been changed, forcing windows opened to resize themselves.

We could do with some help from you.

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yes it looks like a border at the bottom, even on desk top, I have a border across the bottom, nothing in it except to show I have speakers and internet,

 

Andy I did that and I do not have any dots in the right hand corner :/

R.I.P my beautiful grey ghost, gone but never forgotten, taken so suddenly, 04/07/2004 ~ ~ 02/03/2017

Gone but never forgotten,Little Miss Sunshine, Alisha Marie. 15/12/2005 ~ ~ 13/02/2006

Our  beloved Dalmatian Jazz,  gone to join Wal at Rainbow Bridge, hope you are now pain free .  20/9/2005 ~ ~ 24/3/2019

 

 

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yes it looks like a border at the bottom, even on desk top, I have a border across the bottom, nothing in it except to show I have speakers and internet,

 

Andy I did that and I do not have any dots in the right hand corner :/

 

Try hovering your mouse pointer on the top edge of the tool bar and see if you can drag the tool bar down. An up/down arrow should appear

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ty SF

tried that already but no luck, :(

R.I.P my beautiful grey ghost, gone but never forgotten, taken so suddenly, 04/07/2004 ~ ~ 02/03/2017

Gone but never forgotten,Little Miss Sunshine, Alisha Marie. 15/12/2005 ~ ~ 13/02/2006

Our  beloved Dalmatian Jazz,  gone to join Wal at Rainbow Bridge, hope you are now pain free .  20/9/2005 ~ ~ 24/3/2019

 

 

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run out of ideas now lol x

R.I.P my beautiful grey ghost, gone but never forgotten, taken so suddenly, 04/07/2004 ~ ~ 02/03/2017

Gone but never forgotten,Little Miss Sunshine, Alisha Marie. 15/12/2005 ~ ~ 13/02/2006

Our  beloved Dalmatian Jazz,  gone to join Wal at Rainbow Bridge, hope you are now pain free .  20/9/2005 ~ ~ 24/3/2019

 

 

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When you open up other programmes do you have the same problem ?

 

I have seen this problem before and can't remember how i fixed it. It must be something to do with windows settings that have been adjusted and saved. Possibly screen resolutuon ?

We could do with some help from you.

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it is not locked Ford

 

Uncle, the problem seems to be on every page I open, even on my desktop, I have what can be described as a ridge along the bottom, meaning I can see the page till about 2/3 inches from the bottom

R.I.P my beautiful grey ghost, gone but never forgotten, taken so suddenly, 04/07/2004 ~ ~ 02/03/2017

Gone but never forgotten,Little Miss Sunshine, Alisha Marie. 15/12/2005 ~ ~ 13/02/2006

Our  beloved Dalmatian Jazz,  gone to join Wal at Rainbow Bridge, hope you are now pain free .  20/9/2005 ~ ~ 24/3/2019

 

 

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If anyone has anything else to suggest it will be appreciated please, it is just annoying that I can see this gap/border at the bottom all the time lol

Thank you to all who have helped so far xx

 

Sandy xx

R.I.P my beautiful grey ghost, gone but never forgotten, taken so suddenly, 04/07/2004 ~ ~ 02/03/2017

Gone but never forgotten,Little Miss Sunshine, Alisha Marie. 15/12/2005 ~ ~ 13/02/2006

Our  beloved Dalmatian Jazz,  gone to join Wal at Rainbow Bridge, hope you are now pain free .  20/9/2005 ~ ~ 24/3/2019

 

 

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The only other option I can think of is to restore your PC to a date previous to the childware!

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If you are asked to deal with any matter via private message, PLEASE report it.

Everything I say is opinion only. If you are unsure on any comment made, you should see a qualified solicitor

Please help CAG. Order this ebook. Now available on Amazon. Please click HERE

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lol I was thinking that my self SF xx

R.I.P my beautiful grey ghost, gone but never forgotten, taken so suddenly, 04/07/2004 ~ ~ 02/03/2017

Gone but never forgotten,Little Miss Sunshine, Alisha Marie. 15/12/2005 ~ ~ 13/02/2006

Our  beloved Dalmatian Jazz,  gone to join Wal at Rainbow Bridge, hope you are now pain free .  20/9/2005 ~ ~ 24/3/2019

 

 

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well, did my settings and still same, as for a restore I am not able to lol I did a scan and tried to do a restore point, all it gave me was November the ninth and something that was installed on my comp that day, ( a update ) far as can see.

 

Back to the drawing board

R.I.P my beautiful grey ghost, gone but never forgotten, taken so suddenly, 04/07/2004 ~ ~ 02/03/2017

Gone but never forgotten,Little Miss Sunshine, Alisha Marie. 15/12/2005 ~ ~ 13/02/2006

Our  beloved Dalmatian Jazz,  gone to join Wal at Rainbow Bridge, hope you are now pain free .  20/9/2005 ~ ~ 24/3/2019

 

 

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well, did my settings and still same, as for a restore I am not able to lol I did a scan and tried to do a restore point, all it gave me was November the ninth and something that was installed on my comp that day, ( a update ) far as can see.

 

Back to the drawing board

 

 

Is it the task bar that is showing as a couple of inches as it sounds from what you've said. If so, right click on task bar, then see whether it says lock the task bar, if it does, untick it. then hover the mouse over the top of the task bar, until the cursor changes to an arrow, then just drag it to the right place.

Edited by richard_se11
typo
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In England advise is a verb (a doing word) advise/advising/advised, advice is a noun. I might ask for advice or give advice.

 

The same with license (verb) license/licensing/licensed, but one would have a driving licence (noun).

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done all that Richard

task bar is not locked,

It is annoying more then anything

R.I.P my beautiful grey ghost, gone but never forgotten, taken so suddenly, 04/07/2004 ~ ~ 02/03/2017

Gone but never forgotten,Little Miss Sunshine, Alisha Marie. 15/12/2005 ~ ~ 13/02/2006

Our  beloved Dalmatian Jazz,  gone to join Wal at Rainbow Bridge, hope you are now pain free .  20/9/2005 ~ ~ 24/3/2019

 

 

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So every window only opens up covering half of the screen area, with a gap at the bottom, where you can see the desktop ?

 

And using the maximise screen icon at top corner of window does not make it go full screen ?

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

 Have we helped you ...?         Please Donate button to the Consumer Action Group

 

If you want advice on your thread please PM me a link to your thread

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exactly Uncle

R.I.P my beautiful grey ghost, gone but never forgotten, taken so suddenly, 04/07/2004 ~ ~ 02/03/2017

Gone but never forgotten,Little Miss Sunshine, Alisha Marie. 15/12/2005 ~ ~ 13/02/2006

Our  beloved Dalmatian Jazz,  gone to join Wal at Rainbow Bridge, hope you are now pain free .  20/9/2005 ~ ~ 24/3/2019

 

 

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Hi

 

When you Right Click on your Desktop (not your browser) what is displayed in win 8? (does it say anything like screen resolution?) if it does click screen resolution from the drop down list and see if you can adjust it that way.

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