Thanks. I've emailed my MP. Just hope he's a bit more helpful than the last one.

Still not had a response from my MP.

Council have finally responded. They claim they will start sending me letters in large print. Wonder how long it will be before I've got to whinge at them again.

If they do not send you what you require to actually read your council tax bill, just withhold payments on the grounds you can't read them and let them then take you to court for non payment and you can then put in a legitimate defence to a judge.

If they do not send you what you require to actually read your council tax bill, just withhold payments on the grounds you can't read them and let them then take you to court for non payment and you can then put in a legitimate defence to a judge.

I did debate that at some point.

They've somehow managed to start doing this now.

Oh what a surprise - they've sent me a letter in a format I can't read...

I have to request my preferred format each year apparently. Anyone know if this is right? No other company has told me to do this.

Ehh NO YOU DON'T this is placing you at a disadvantage to those that are able-bodied

I would now send them a letter titled 'Failure to Make Reasonable Adjustments' you can download a template letter from the EASS: https://www.equalityadvisoryservice.com/app/home

(Top of webpage click on RESOURCES and in the search box just type Failure to Make Reasonable Adjustments then search you have a list of templates)

The council must have a list of people who require special format correspondence.

Ask the council why your record is not listed, so they can meet reasonable adjustments under the equalities act ?

They did claim some time ago that they put something on the system stating I needed my letters in large print. Apparently, someone put a pop up meaning it was impossible to ignore. Sounds like someone's removed this...

I've emailed them to ask why I have to request this every single year. It's not as if I'm going to suddenly regain my sight in a few years or so.