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    • They did reply to my defence stating it would fail and enclosed copies of NOA, DN Term letter and account statements. All copies of T&C's that could be reconstructions and the IP address on there resolves to the town where MBNA offices are, not my location
    • My defence was standard no paperwork:   1.The Defendant contends that the particulars of claim are generic in nature. The Defendant accordingly sets out its case below and relies on CPR r 16.5 (3) in relation to any particular allegation to which a specific response has not been made. 2. Paragraph 1 is noted. The Defendant has had a contractual relationship with MBNA Limited in the past. The Defendant does not recognise the reference number provided by the claimant within its particulars and has sought verification from the claimant who is yet to comply with requests for further information. 3. Paragraph 2 is denied. The Defendant maintains that a default notice was never received. The Claimant is put to strict proof to that a default notice was issued by MBNA Limited and received by the Defendant. 4. Paragraph 3 is denied. The Defendant is unaware of any legal assignment or Notice of Assignment allegedly served from either the Claimant or MBNA Limited. 5. On the 02/01/2023 the Defendant requested information pertaining to this claim by way of a CCA 1974 Section 78 request. The claimant is yet to respond to this request. On the 19/05/2023 a CPR 31.14 request was sent to Kearns who is yet to respond. To date, 02/06/2023, no documentation has been received. The claimant remains in default of my section 78 request. 6. It is therefore denied with regards to the Defendant owing any monies to the Claimant, the Claimant has failed to provide any evidence of proof of assignment being sent/ agreement/ balance/ breach or termination requested by CPR 31.14, therefore the Claimant is put to strict proof to: (a) show how the Defendant entered into an agreement; and (b) show and evidence the nature of breach and service of a default notice pursuant to Section 87(1) CCA1974 (c) show how the claimant has reached the amount claimed for; and (d) show how the Claimant has the legal right, either under statute or equity to issue a claim; 7. As per Civil Procedure Rule 16.5(4), it is expected that the Claimant prove the allegation that the money is owed. 8. On the alternative, as the Claimant is an assignee of a debt, it is denied that the Claimant has the right to lay a claim due to contraventions of Section 136 of the Law of Property Act and Section 82A of the consumer credit Act 1974. 9. By reasons of the facts and matters set out above, it is denied that the Claimant is entitled to the relief claimed or any relief.
    • Monika the first four pages of the Private parking section have at least 12 of our members who have also been caught out on this scam site. That's around one quarter of all our current complaints. Usually we might expect two current complaints for the same park within 4 pages.  So you are in good company and have done well in appealing to McDonalds in an effort to resolve the matter without having  paid such a bunch of rogues. Most people blindly pay up. Met . Starbucks and McDonalds  are well aware of the situation and seem unwilling to make it easier for motorists to avoid getting caught. For instance, instead of photographing you, if they were honest and wanted you  to continue using their services again, they would have said "Excuse me but if you are going to go to Mc donalds from here, it will cost you £100." But no they kett quiet and are now pursuing you for probably a lot more than £100 now. They also know thst  they cannot charge anything over the amount stated on the car park signs. Their claims for £160 or £170 are unlawful yet so many pay that to avoid going to Court. When the truth is that Met are unlikely to take them to Court since they know they will lose. The PCNs are issued on airport land which is covered by Byelaws so only the driver can be pursued, not the keeper. But they keep writing to you as they do not know who was driving unless you gave it away when you appealed. Even if they know you were driving they should still lose in Court for several reasons. The reason we ask you to fill out our questionnaire is to help you if MET do decide to take you to Court in the end. Each member who visited the park may well have different experiences while there which can help when filling out a Witness statement [we will help you with that if it comes to it.] if you have thrown away the original PCN  and other paperwork you obviously haven't got a jerbil or a guinea pig as their paper makes great litter boxes for them.🙂 You can send an SAR to them to get all the information Met have on you to date. Though if you have been to several sites already, you may have done that by now. In the meantime, you will be being bombarded by illiterate debt collectors and sixth rate solicitors all threatening you with ever increasing amounts as well as being hung drawn and quartered. Their letters can all be safely ignored. On the odd chance that you may get a Letter of Claim from them just come back to us and we will get you to send a snotty letter back to them so that they know you are not happy, don't care a fig for their threats and will see them off in Court if they finally have the guts to carry on. If you do have the original PCN could you please post it up, carefully removing your name. address and car registration number but including dates and times. If not just click on the SAR to take you to the form to send to Met.
    • In order for us to help you we require the following information:- [if there are more than one defendant listed - tell us] 1 defendant   Which Court have you received the claim from ? County Court Business Centre, Northampton   Name of the Claimant ? LC Asset 2 S.A R.L   Date of issue – . 28/04/23   Particulars of Claim   What is the claim for –    (1) The Claimant ('C') claims the whole of the outstanding balance due and payable under an agreement referenced xxxxxxxxxxxxxxxx and opened effective from xx/xx/2017. The agreement is regulated by the Consumer Credit Act 1974 ('CCA'), was signed by the Defendant ('D') and from which credit was extended to D.   (2) D failed to comply with a Default Notice served pursuant to s87 (1) CCA and by xx/xx/2022 a default was recorded.   (3) As at xx/xx/2022 the Defendant owed MBNA LTD the sum of 12,xxx.xx. By an agreement in writing the benefit of the debt has been legally assigned to C effective xx/xx/2022 and made regular upon C serving a Notice of Assignment upon D shortly thereafter.   (4) And C claims- 1. 12,xxx.xx 2. Interest pursuant to Section 69 County Courts Act 1984 at a rate of 8% per annum from xx/01/2023 to xx/04/2023 of 2xx.xx and thereafter at a daily rate of 2.52 to date of judgement or sooner payment. Date xx/xx/2023   What is the total value of the claim? 12k   Have you received prior notice of a claim being issued pursuant to paragraph 3 of the PAPDC (Pre Action Protocol) ? Yes   Have you changed your address since the time at which the debt referred to in the claim was allegedly incurred? No   Did you inform the claimant of your change of address? N/A Is the claim for - a Bank Account (Overdraft) or credit card or loan or catalogue or mobile phone account? Credit Card   When did you enter into the original agreement before or after April 2007 ? After   Do you recall how you entered into the agreement...On line /In branch/By post ? Online   Is the debt showing on your credit reference files (Experian/Equifax /Etc...) ? Yes, but amount differs slightly   Has the claim been issued by the original creditor or was the account assigned and it is the Debt purchaser who has issued the claim. DP issued claim   Were you aware the account had been assigned – did you receive a Notice of Assignment? Not that I recall...   Did you receive a Default Notice from the original creditor? Not that I recall...   Have you been receiving statutory notices headed “Notice of Sums in Arrears”  or " Notice of Arrears "– at least once a year ? Yes   Why did you cease payments? Loss of employment main cause   What was the date of your last payment? Early 2021   Was there a dispute with the original creditor that remains unresolved? No   Did you communicate any financial problems to the original creditor and make any attempt to enter into a debt management plan? No   -----------------------------------
    • Hello CAG Team, I'm adding the contents of the claim to this thread, but wanted to open the thread with an urgent question: Do I have to supply a WS for a claim with a court date that states " at the hearing the court will consider allocation and, time permitting, give an early neutral evaluation of the case" ? letter is an N24 General Form of Judgement or Order, if so, then I've messed up again. Court date 25 May 2024 The letter from court does not state (like the other claims I have) that I must provide WS within 28 days.. BUT I have recently received a WS from Link for it! making me think I do need to!??
  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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help with hellix needed asap


lynzfa
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I have recieved an email from hellix re a minicredit loan i took out over 5 years ago when i was married.it was a 200 loan now they want £1181 and have said they can come and remove goods from my property. As it is in my married name and not my name now are they able to do that?i dont know why they are saying i owe so much either

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and have said they can come and remove goods from my property.

 

Ha ha ha ha ha, that's the best laugh I've had all week!!

They seriously sent you that in an email????

 

Unless they have taken you to court, and obtained a judgement against you, and you have failed to pay what the judge ordered, and they have gone back to the judge to get their permission to enforce it by way of court certified bailiffs, then they most certainly CANNOT remove goods from your property. That's called theft.

 

Have you checked your credit file?

 

Have they bought it or are they simply chasing for their client, they're a NWNF debt chaser, so it is in their interest to lie, bully and intimidate and exploit a debtors lack of knowledge in order to stay in the game.

 

Can you screen dump that email and post it up on here?

 

The FCA and CSA, who they're members of would be interested in that empty threat of breaking into your property to steal your goods, not sure if the FCA should even allow them to keep their CCL.....??

Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!

 

 

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Our Ref: Hxxxxxx

Debt Type: KAPAMA CREDIT

Client Ref: OPxxxxx

Balance: £1,181.50

Telephone: 0203 096 5899 (Calls are recorded)

 

 

7 DAY NOTICE OF INTENT

 

Dear Mrs Lyndsay Mxxxx

 

Despite previous correspondence being sent to you during the life of your MiniCredit Debt the matter still remains outstanding, Hellix Ltd an FCA Authorised Debt Collection Firm has been instructed to Issue this NOTICE OF INTENT for non-payment, this will not affect the NOTICE OF DEFAULT that is registered on your Credit File by Kampama for non-payment of this long outstanding Short Term loan and preventing you from obtaining any further credit until paid.

 

The Notice is issued to make you aware we are finally starting the recovery procedure for the retrieval of our clients money and will advise them after the 7 days has expired on the possible action they will need to consider to resolve your debt this could include but not limited to;

 

STARTING LEGAL PROCEEDINGS

 

To obtain a County Court Judgement (Decree for Scotland) against you which if obtained may result in further legal proceedings to enforce the judgement debt. Some of which are;

 

Attachment of Earnings (Earnings Arrestment for Scotland)

 

If you are employed, money will be deducted directly from your employment salary to repay the Debt.

 

Charging Order (Inhibition Order of Scotland)

 

If you own your home, the debt will be secured against your home preventing you from selling it without repaying the debt first. A separate application could also be made to force the sale of your home to repay the debt.

 

Warrant of Execution (Decree Warrant for Scotland)

 

Goods may be removed from your home up to the value of the debt and sold at auction. If legal action is taken the total amount you owe may be higher than the current outstanding balance as recoverable cost and interest incurred during the legal process will be added to the debt.

 

We would like to advise you we are willing to offer flexible repayment solutions that will meet your budget. Where this is not affordable our agents will also discuss alternative options and help available for you. We can accept £827.05 in a lump sum payment to clear the debt. Please be assured that we will take your financial circumstances into account when discussing any repayment plan to ensure suitability and will always have your best intentions to heart.

 

Maintaining payments or settling your account will be positively reflected with the Credit Reference Agencies.

 

TO MAKE PAYMENT

 

All payments through the post should be made payable to Hellix Limited with our reference number clearly stated at all times. You can make payment by Standing Order, or if your bank account allows by On-line or telephone banking Quoting Account Number 08763317 Sort Code 09-01-28 and our reference number, you can also make payment at any Santander Branch with our above bank details.

 

Debit or Credit card facilities are available on 020 3096 5899

 

Yours sincerely

Mr Nigel Goddard

Collections Manager

Hellix Limited

6 St Margarets Business Park

Moormead Road

Twickenham

TW1 1JN

Main Line 0203 096 5899 (Calls are recorded)

[email protected]

http://mtrack.me/tracking/raWzMz50paMkCGZlAQD5AmZ5AQDzMKWjqzA2pzSaqaR9AQx3BGN2BQLzrKMurUMkCGRjAwL0ZwN1ZmZlCt

 

DPA Registration NO: 285 8625 Fully Authorised and Regulated by the Financial Conduct Authority in respect of consumer credit regulated accounts. Full Permission Reference Number FRN690700 Registered Office 1 Golden Court Richmond Surrey TW9 1EU

 

Need Help or Advice

If you are in financial difficulty or are struggling with debt, you can get free advice and help by contacting National Debtline on 0808 808 4000 or Step Change Debt Charity on 0800 138 1111 or Money Advice Services on 0300 330 2222

 

Please note if you chose to communicate with Hellix Limited by email, unless you advise us otherwise, we will accept this as your consent to use your personal details to contact you by electronic means (email) with information about your account(s) which may include collection activity, negotiations and other services and products. You may call our Head office on 0203 096 5899 during office hours to discuss your account.

 

Please consider the environment before printing this e-mail. If you need to print it, please consider printing it double-sided, reduce your carbon footprint.

 

Hellix Limited is a member of the Credit Services Association. The Credit Services Association (CSA) is the only National Association in the UK for companies active in relation to unpaid credit accounts, debt recovery agencies, tracing and allied professional services and has a history dating back to 1902.

 

The information contained in this message is private and confidential and is intended for the addressee only. Any unauthorised use, disclosure, copying or alteration of this message is strictly forbidden and may be illegal. If you have received this message in error, please notify the sender immediately. Hellix Limited will not be liable for direct, special, indirect or consequential damages arising from any use or alteration of the contents of this message by a third party or as a result of any virus being passed on. Hellix Limited reserves the right to monitor and record e-mail messages sent to and from this address for the purposes of investigating or detecting any unauthorised use of its system and ensuring its compliance policies are adhered to.

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Standard garbage spat out by their computers, believe me when I say that they don't have your best interests at heart, far from it!

 

And paying this, or 'maintaining payments' will NOT be reflected positively on your credit file, that is a definite lie!

 

OK, the rest of it, read it again, and it doesn't say WILL anywhere, it says 'may', we will advise our clients who may take further action including but not limited to blah blah blah.....

 

The fact is, that Hellix cannot do anything, if Kapama credit want their money then THEY have to take action, all you have their is a missive printed and sent out by a computer in order to try and force you into paying.

 

And the fact that they are offering a discount, speaks volumes, there is clearly charges and interest which can be reclaimed.

 

IMO let it run, when di you last pay anything towards this?

And check your credit file too.

Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!

 

 

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Standard garbage spat out by their computers, believe me when I say that they don't have your best interests at heart, far from it!

 

And paying this, or 'maintaining payments' will NOT be reflected positively on your credit file, that is a definite lie!

 

OK, the rest of it, read it again, and it doesn't say WILL anywhere, it says 'may', we will advise our clients who may take further action including but not limited to blah blah blah.....

 

The fact is, that Hellix cannot do anything, if Kapama credit want their money then THEY have to take action, all you have their is a missive printed and sent out by a computer in order to try and force you into paying.

 

And the fact that they are offering a discount, speaks volumes, there is clearly charges and interest which can be reclaimed.

 

IMO let it run, when di you last pay anything towards this?

And check your credit file too.

The loan was over 5 years ago so that was the last time they recieved any payment from me. I havent heard from them until now im not very good with emails or letters like this ao start panicking a bit.

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It's understandable to panic, I've only just started receiving letter from a DCA regarding an account, that I fully intend ignoring, but I'm mindful of how litigious they are, so a little cautious.

 

IMO, they realise that they've not long left to take action against you, so are simply rattling your cage to see if you're going to blink first.

 

What you need to ask and remind yourself is the fact that, if the OC wanted to get the money back, then THEY would have taken action against you well before now, not got some tin pot powerless gopher to do it for them.

 

Remember, Hellix don't own this, they are simply doing the OC's dirty work, and unless they get a payment from you, they don't earn any commission.

 

Stay Shtumm, and you'll either receive a weekly missive, with increasing threats, before they hand it back to the OC, to be flogged off as a toxic debt in a portfolio of other toxic debts.

Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!

 

 

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It's understandable to panic, I've only just started receiving letter from a DCA regarding an account, that I fully intend ignoring, but I'm mindful of how litigious they are, so a little cautious.

 

IMO, they realise that they've not long left to take action against you, so are simply rattling your cage to see if you're going to blink first.

 

What you need to ask and remind yourself is the fact that, if the OC wanted to get the money back, then THEY would have taken action against you well before now, not got some tin pot powerless gopher to do it for them.

 

Remember, Hellix don't own this, they are simply doing the OC's dirty work, and unless they get a payment from you, they don't earn any commission.

 

Stay Shtumm, and you'll either receive a weekly missive, with increasing threats, before they hand it back to the OC, to be flogged off as a toxic debt in a portfolio of other toxic debts.

thankyou that makes me feel a bit better. I just didnt want baikiffs turning up n taking my goods. Coukd they do that anyways if thats not my name anymore anyways?

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Hi Lynzfa

 

Its late but I will come back to you tomorrow with a response.

 

Just an FYI - Minicredit dissolved themselves in 2014 / 2015 - But i will reveal more tomorrow.

Please dont worry about court.

 

We could do with some help from you.

 

Have we helped you ...?         Please Donate button to the Consumer Action Group

 

**Fko-Filee**

Receptaculum Ignis

 

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Willy waving

Forget about it

 

Bailiff s can never be involved

Until its been to court

You lose

You fail to pay it

Then they might be assigned

But they can't force entry anyway

And the debt is regulated by the CCA anyway

 

Dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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