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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 160 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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QQ Irresponsible Lending - Can anyone help please?


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OK so firstly, I didn't know I could even make this sort of claim until I heard an advertisement on the radio the other day about claiming back Payday loan interest.

 

Payday Loans have been the bane of my existence for the past few years so I should certainly be able to claim something from someone.

 

So I'll start with Quickquid. Unfortunately when I log into my QQ account there is no longer any loan history available so I printed my bank statements and attached here.

 

During the period of Dec 2012- Nov 2014 I can see 13 deposits from Quick Quid and 4 from PoundsToPocket (Same company).Many of these will have been rolled over and there is a period where I had active loans from both.

 

Can anyone advise if I have a case?

My total deposits from these 2 is £3350 and my total outgoings to them is a staggering £5391.83...that's just over £2000 in interest and fees in less than 2 years. Wow, what was I thinking...

QQ.jpg

Edited by BurnCK
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Right so, ive unapproved your attachment for now because I cant make heads or tales of it.

So can i make a suggestion on this one.

 

Your first stance is to contact each company and grab a statement from each. Use the normal Customer Service Channels.

Once gotten, come back here and upload in PDF form - This is how they should send it to you. Ill then beable to advise your next steps.

 

Please stay well away from the advert you heard on the radio. I suspect i know the firm as they have been advertising elsewhere inclusive of Facebook...

 

We could do with some help from you.

 

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Firstly, thanks.

As for the attachment, it's just a bank statement showing QQ and PTP credits/debits for the past 2 years.Between Dec 2012 and Nov 2014 there are:17 deposits in total (13 from QQ and 4 from PTP)Total deposits from them is £3350Total outgoings to them is £5391

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Right so, ive unapproved your attachment for now because I cant make heads or tales of it.

So can i make a suggestion on this one.

 

Your first stance is to contact each company and grab a statement from each. Use the normal Customer Service Channels.

Once gotten, come back here and upload in PDF form - This is how they should send it to you. Ill then beable to advise your next steps.

 

Please stay well away from the advert you heard on the radio. I suspect i know the firm as they have been advertising elsewhere inclusive of Facebook...

 

Thanks. Yeah I'd never use one of those companies, it's just hearing their advert alerted me to the possibility of claiming.

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Thats a lot of dinero... Right so now go to them and get the statements :)

Once gotten let me know,

 

OK they sent me some statements, just waiting on others.Can I attach them as jpg? I can't edit/remove my personal info from the PDFs....

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Get them all so I can see in full exactly whats gone on.

 

OK spoken to them. They said it's 15 loans but only 6 statements as if you rollover/top-up a loan it shows on the statement for the original loan rather than being a separate one. I've attached 5 to this post. Will attach the 6th below as can only do 5 attachments per post.

Can you delete my previous posts in order to make this topic a bit clearer please?

QQ21122012.pdf

QQ29042013.pdf

QQ09112013.pdf

QQ31122013.pdf

QQ16062013.pdf

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