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    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 160 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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at the bottom of one of the posts.

 

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That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

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Afternoon All,

 

This may of been mentioned previously, but ive had a quick look and cannot see any references, so here i go....

 

As someone who has benefited from the site for a number of years, been given some great advise, read some fascinating stories where David bet Goliath, I have found myself starting to get lost in a sea of forums and posts wondering what to feed the mind with next.

 

Whats the chances of an non postable forum, where it shows the most discussed / subbed stories over the past month, covering all forums.

 

I come on sometimes and think "which forum today will have something new" - At least with the above, it shows the most active posts from all sections, and will allow me to continue fuelling my mind.

 

Dont shoot me down! :)

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First of all, thanks for complimenting the site. It's quality and its value is all down to the many stories of all the David's as they have taken on the Goliaths.

 

I suppose that we could try and see if there is a way of identifying the "hot" stories. There is also already at the top of your screen a "new posts" option. Have you seen that?

 

Additionally, if you follow our Twitter feed then you will find that every new topic which is posted is automatically tweeted – as has this new thread of yours.. Lots of people find our Twitter thread very useful and in fact it is followed by many journalists who keep an eye on it to see what is trending to see if there are any interesting stories going.

 

If you wanted to get some further ideas, you could always buy a copy of the Consumer Survival Handbook which should give you an overview of many of the issues involved in asserting your consumer rights and lots of tips and tricks as well.

 

I think the idea of "hot" topics is a very appealing one and I will flag this up to our Webmaster.

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muchos gracias!

 

I have seen the new posts section, but sometimes this is overrun by people creating multiple threads for the same issues. - but then again i thank dx100uk for his/her quick edits and witty remarks :) (love u dx lol).

 

Just apart from Sticky's within each forum there isnt anything really.. I shall start checking the twitter

 

Thanks

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There could be a flag button for site team or generally, where a thread is highlighted as being interesting.

 

Another thing i have noticed is that no all success stories in the legal forum are copied into the legal successes folder.

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

 Have we helped you ...?         Please Donate button to the Consumer Action Group

 

If you want advice on your thread please PM me a link to your thread

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urm post excluding the discussion forums..

else pointless bailiff sparring will always be occupying the spot!

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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