Marc Gander - The Consumer Survival Handbook


A 220 page introduction to all things consumer related by our own BankFodder.

Includes energy companies, mobile phone providers, retailers, banks, insurance companies,debt collection agencies, reclaim companies, secondhand car sellers, cowboy garages, cowboy builders and all the rest who put their own profits before you.

£6.99



Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)


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  1. #1
    Royalties Account Holder Michael Browne Highly authoritative Michael Browne Highly authoritative Michael Browne Highly authoritative Michael Browne Highly authoritative Michael Browne Highly authoritative Michael Browne Highly authoritative Michael Browne Highly authoritative Michael Browne Highly authoritative Michael Browne Highly authoritative Michael Browne Highly authoritative Michael Browne Highly authoritative



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    Cagger since : Apr 2006
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    Default Thousands due refund after RBS student account error

    Tens of thousands of people will receive refunds, plus interest, for charges incorrectly applied to student current accounts held with RBSicon and NatWest between 2002 and 2016.

    The RBS Group, which RBS and NatWest are both part of, says it has written to affected customers.

    The two banks offered interest-free overdrafts on their student current accounts. However, some people had the option to increase their arranged overdraft limit, in exchange for interest being charged on these higher balances.

    But following a business review this year, the RBS Group discovered this went against the terms and conditions of the account, which said students would not be charged interest on any authorised overdrafts.

    As such, it is refunding any interest it charged on these authorised overdrafts, plus interest.
    http://www.moneywise.co.uk/news/2016...-account-error


  2. #2
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    Follow Real_CAG on Twitter
    Cagger since : Jun 2006
    Posts : 27,522 (6.13 post per day)

    Default Re: Thousands due refund after RBS student account error

    Knew I should have opened one

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