Hello, firstly im sorry if this is in the wrong place, please feel free to move if so.

I am looking for some help, in 2014, I foolishly took out a loan of £150, with mini credit. I soon after found myself in a position to be unable to pay it back - any of it.

I soon started receiving letters from a company called Kapama, (sp?) who were demanding £741. now i do not believe this to be a correct amount and have challenged this with them several times via email to which they have never replied. However they do still send their standard emails informing me how to pay and how much it is, they also send the occasional letter in the post.

The advice I am looking for is, what to do, is this a fair amount for a payday loan? and if they will not reply to me, how can i challenge it, i would like to be able to pay back the initial £150 and say its done, It would also be nice to have it wiped off my credit file, as I think its unfair.

Thanks in advance

Hello and welcome to CAG. The forum guys should be along later with advice for you.

In the meatime, I've changed your thread title to show which companies you're dealing with.

My best, HB

Hi and welcome to CAG

Firstly, getting the default removed is going to be almost impossible as you did default on the payment.

With the figures quoted, I would go back to them and offer what you would have paid at the time of the loan. Everything else that has been added are likely unenforceable and Kapama (Opos) know this. If they have added extra charges, this is not allowed.

It's hard for me to say make a complaint as yet but what I would do is offer the amounts stated at a rate YOU can afford. If they refuse (and they will) then you can raise a formal complaint which they don't want as if they fail to resolve the complaint, you can go to the Financial Ombudsman who have found in the customers favour many times.

Did you have other loans and or defaults when you took this out?

Silverfox - thank you for your reply, would my first step be to write or email them asking for the original credit agreement?

Dx100uk - yes I did have other defaults but they were like from 2006- 2008, at the time i took this loan out I did have up to date mobile phone contracts

Silverfox - thank you for your reply, would my first step be to write or email them asking for the original credit agreement?

You could but in my opinion, this just delays things as the law changed years ago so that they don't need to prove via an agreement that you agreed to the terms, just that you had benefit of the cash (which you did)

Email is fine so long as they send an automated reply but I would rather send a letter and get proof of postage from the post office. OR send the letter Signed For Delivery

minicredit and kapama are the same people. They put ona ton of charges and hope you dont notice. I dont even think they even consider court due to the charges.