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    • They did reply to my defence stating it would fail and enclosed copies of NOA, DN Term letter and account statements. All copies of T&C's that could be reconstructions and the IP address on there resolves to the town where MBNA offices are, not my location
    • Here are 7 of our top tips to help you connect with young people who have left school or otherwise disengaged.View the full article
    • My defence was standard no paperwork:   1.The Defendant contends that the particulars of claim are generic in nature. The Defendant accordingly sets out its case below and relies on CPR r 16.5 (3) in relation to any particular allegation to which a specific response has not been made. 2. Paragraph 1 is noted. The Defendant has had a contractual relationship with MBNA Limited in the past. The Defendant does not recognise the reference number provided by the claimant within its particulars and has sought verification from the claimant who is yet to comply with requests for further information. 3. Paragraph 2 is denied. The Defendant maintains that a default notice was never received. The Claimant is put to strict proof to that a default notice was issued by MBNA Limited and received by the Defendant. 4. Paragraph 3 is denied. The Defendant is unaware of any legal assignment or Notice of Assignment allegedly served from either the Claimant or MBNA Limited. 5. On the 02/01/2023 the Defendant requested information pertaining to this claim by way of a CCA 1974 Section 78 request. The claimant is yet to respond to this request. On the 19/05/2023 a CPR 31.14 request was sent to Kearns who is yet to respond. To date, 02/06/2023, no documentation has been received. The claimant remains in default of my section 78 request. 6. It is therefore denied with regards to the Defendant owing any monies to the Claimant, the Claimant has failed to provide any evidence of proof of assignment being sent/ agreement/ balance/ breach or termination requested by CPR 31.14, therefore the Claimant is put to strict proof to: (a) show how the Defendant entered into an agreement; and (b) show and evidence the nature of breach and service of a default notice pursuant to Section 87(1) CCA1974 (c) show how the claimant has reached the amount claimed for; and (d) show how the Claimant has the legal right, either under statute or equity to issue a claim; 7. As per Civil Procedure Rule 16.5(4), it is expected that the Claimant prove the allegation that the money is owed. 8. On the alternative, as the Claimant is an assignee of a debt, it is denied that the Claimant has the right to lay a claim due to contraventions of Section 136 of the Law of Property Act and Section 82A of the consumer credit Act 1974. 9. By reasons of the facts and matters set out above, it is denied that the Claimant is entitled to the relief claimed or any relief.
    • Monika the first four pages of the Private parking section have at least 12 of our members who have also been caught out on this scam site. That's around one quarter of all our current complaints. Usually we might expect two current complaints for the same park within 4 pages.  So you are in good company and have done well in appealing to McDonalds in an effort to resolve the matter without having  paid such a bunch of rogues. Most people blindly pay up. Met . Starbucks and McDonalds  are well aware of the situation and seem unwilling to make it easier for motorists to avoid getting caught. For instance, instead of photographing you, if they were honest and wanted you  to continue using their services again, they would have said "Excuse me but if you are going to go to Mc donalds from here, it will cost you £100." But no they kett quiet and are now pursuing you for probably a lot more than £100 now. They also know thst  they cannot charge anything over the amount stated on the car park signs. Their claims for £160 or £170 are unlawful yet so many pay that to avoid going to Court. When the truth is that Met are unlikely to take them to Court since they know they will lose. The PCNs are issued on airport land which is covered by Byelaws so only the driver can be pursued, not the keeper. But they keep writing to you as they do not know who was driving unless you gave it away when you appealed. Even if they know you were driving they should still lose in Court for several reasons. The reason we ask you to fill out our questionnaire is to help you if MET do decide to take you to Court in the end. Each member who visited the park may well have different experiences while there which can help when filling out a Witness statement [we will help you with that if it comes to it.] if you have thrown away the original PCN  and other paperwork you obviously haven't got a jerbil or a guinea pig as their paper makes great litter boxes for them.🙂 You can send an SAR to them to get all the information Met have on you to date. Though if you have been to several sites already, you may have done that by now. In the meantime, you will be being bombarded by illiterate debt collectors and sixth rate solicitors all threatening you with ever increasing amounts as well as being hung drawn and quartered. Their letters can all be safely ignored. On the odd chance that you may get a Letter of Claim from them just come back to us and we will get you to send a snotty letter back to them so that they know you are not happy, don't care a fig for their threats and will see them off in Court if they finally have the guts to carry on. If you do have the original PCN could you please post it up, carefully removing your name. address and car registration number but including dates and times. If not just click on the SAR to take you to the form to send to Met.
    • In order for us to help you we require the following information:- [if there are more than one defendant listed - tell us] 1 defendant   Which Court have you received the claim from ? County Court Business Centre, Northampton   Name of the Claimant ? LC Asset 2 S.A R.L   Date of issue – . 28/04/23   Particulars of Claim   What is the claim for –    (1) The Claimant ('C') claims the whole of the outstanding balance due and payable under an agreement referenced xxxxxxxxxxxxxxxx and opened effective from xx/xx/2017. The agreement is regulated by the Consumer Credit Act 1974 ('CCA'), was signed by the Defendant ('D') and from which credit was extended to D.   (2) D failed to comply with a Default Notice served pursuant to s87 (1) CCA and by xx/xx/2022 a default was recorded.   (3) As at xx/xx/2022 the Defendant owed MBNA LTD the sum of 12,xxx.xx. By an agreement in writing the benefit of the debt has been legally assigned to C effective xx/xx/2022 and made regular upon C serving a Notice of Assignment upon D shortly thereafter.   (4) And C claims- 1. 12,xxx.xx 2. Interest pursuant to Section 69 County Courts Act 1984 at a rate of 8% per annum from xx/01/2023 to xx/04/2023 of 2xx.xx and thereafter at a daily rate of 2.52 to date of judgement or sooner payment. Date xx/xx/2023   What is the total value of the claim? 12k   Have you received prior notice of a claim being issued pursuant to paragraph 3 of the PAPDC (Pre Action Protocol) ? Yes   Have you changed your address since the time at which the debt referred to in the claim was allegedly incurred? No   Did you inform the claimant of your change of address? N/A Is the claim for - a Bank Account (Overdraft) or credit card or loan or catalogue or mobile phone account? Credit Card   When did you enter into the original agreement before or after April 2007 ? After   Do you recall how you entered into the agreement...On line /In branch/By post ? Online   Is the debt showing on your credit reference files (Experian/Equifax /Etc...) ? Yes, but amount differs slightly   Has the claim been issued by the original creditor or was the account assigned and it is the Debt purchaser who has issued the claim. DP issued claim   Were you aware the account had been assigned – did you receive a Notice of Assignment? Not that I recall...   Did you receive a Default Notice from the original creditor? Not that I recall...   Have you been receiving statutory notices headed “Notice of Sums in Arrears”  or " Notice of Arrears "– at least once a year ? Yes   Why did you cease payments? Loss of employment main cause   What was the date of your last payment? Early 2021   Was there a dispute with the original creditor that remains unresolved? No   Did you communicate any financial problems to the original creditor and make any attempt to enter into a debt management plan? No   -----------------------------------
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Lowells/? claim form - OH's old Vanquis card 'debt'***Settled by Tomlin Order***


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sorry I forgot to update this thread.

 

 

I emailed Lowells and suggested a Tomlin order.

 

 

which they agreed to and was all signed off.

 

 

I suggested the order be for the balance on the statement minus any overlimit and late fees, and also referral fees, so total was about £500.

 

Many thanks to all here who helped with this :-)

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Well done MF...thread title amended to reflect the outcome.

 

Regards

 

Andy

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  • 1 year later...

Hi Everyone, hope you can help me here.

 

I am pretty annoyed with Lowells at the moment. every month for the last few months I've been receiving a letter saying that I missed that months payment, I sent an e-mail querying this to Lowell and asked why I was getting this letter as I have not missed any payment.

 

I got this reply

 

"Apologies for the delay in response.

 

Upon investigation of your account, we can see that the Standing Order was agreed and set for the 20th of each month.

 

Our records show that a payment has not been made on this date since July 2017.

 

As the payments have been made late, the letter advising the payment was missed, is automatically generated and sent out.

 

I have amended the date of your payments to the 29th of each month. This should avoid any further correspondence for missed payments, that have, in fact, been made.

 

Please make sure that the Payment arrangement is adhered to in order to avoid any further legal proceedings.

 

Kind Regards"

 

I checked the paper work and previous e-mails and all says the agreement was made for the 28th of the month.

 

so I sent this reply to them

 

"Dear Sir or Madam.

 

I am not very happy with this response.

 

You have suggested that I set up a standing order for the 20th of each month when I do not receive payment from my job until the 24th of each month, so I went back through my documentation to check this and found an e-mail dated 21st Feb 2017 (a screenshot was inserted here)

 

which clearly states that the first payment was due on 28th Feb and then the 28th of each month thereafter, incidentally I made the first payment on 24th and it was confirmed as received on the 27th (as I had been given an incorrect reference number!) but even so this is again before the agreed date of the 28th.

 

Further to this you will find the Tomlin order itself states on the second page under SCHEDULE

 

that 1. The defendant agrees to pay the claimant the sum of £20 per month commencing on 28th February 2017 and thereafter on the 28th day of each month until the sum of £546.00 (including costs, interest and fees ) is paid in full.

 

I have given below a list of payments made by me, you will notice that ONE payment was a few days late - due to a problem I had logging into my internet banking (highlighted in green) but you will also notice that I paid Novembers payment twice! (highlighted in blue) so if anything I am actually paying a month in advance! (here I inserted a spreadsheet of payments that I downloaded from my bank account - not a statement but just a list of transactions to Lowell)

 

So in light of the above I would suggest that you adopt a slightly different tone. I do not appreciate this sentence in your e-mail below. "Please make sure that the Payment arrangement is adhered to in order to avoid any further legal proceedings. " and this sentence in your latter dated 30th May "please ensure that you maintain payments as failure to do so may result in further action being taken"

 

My payment arrangement has been adhered to bar one payment which was late which is explained above and was rectified as soon as I could.

 

My other query is that the Balance at the beginning was £546, I have made payments totalling £340 (as detailed above), so my balance should be £206, yet your letter dated 30th May 2018 states that my balance is £246, please explain this discrepancy.

 

I would like clarification on where exactly you have got the information that my payments were due on the 20th?, please provide copies of any documents you have that state this.

 

Thank you"

 

and today I have received a letter though the post (why not by e-mail I don't know!)

 

this letter states

 

"We refer to the above matter and e-mail dated 7th June 2018

 

We note the contents of your e-mail and confirm the the outstanding balance is calculated as such, the agreed amount was for £546, we have received payments in the amount of £300 . this leaves an outstanding amount of £246.

 

The following are the payments we have received

 

(and they have listed a load of payments the first 5 payments re all listed for the 20th July 2017! my first payment was on 24th Feb??? and my payment in July was made on the 25th July not the 20th!

 

Then their payment list goes

 

29/08/2017

26/09/2018!!??

26/10/2018!!??

28/11/2018!!??

28/12/2018!!??

then 26/01/2018 and onwards to 29/05/2018

 

they have not mentioned the double payment in November!

 

then their letter goes on to say

 

" These are the payments we have received from yourself with corresponding date, please provide a bank statement as evidence of any further payments made. once we are in receipt of this, we will be able to review any discrepancies with our finance team.

 

You will also note that in the latter dated 30th May we confirmed the the arrangement was set up for 29th of each month to avoid the missed payment letters being sent out to yourself by the system.

 

We apologise for any inconvenience this may have caused you"

 

Now I am really annoyed.

 

Can someone please help me with a response.

 

I am not sending them my bank statement - the list I sent them is a csv download from my bank account already!

 

Also their list of payments is all over the place!

 

and they haven't answered my questions about where they got the initial agreement date of 20th of each month from

 

not to mention late last paragraph about the arrangement date being set up for the 29th of the month, I asked them to show me evidence of why they set it up for the 20th, they're trying to fob me off and I'm not having it!

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Well this is lowell...where there is no sense :-)

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHER

 

Have we helped you ...?         Please Donate button to the Consumer Action Group - The National Consumer Service

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can anyone help me with reply please.

I want to tell them that

1. the list of payments I sent to them is a download from my online banking and so I am not sending them bank statements.

2. that their lists of payments is total rubbish!!

3. and that they have lied when they said that the arrangement was setup for the 20th

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Simply continue to make the payments on the due dates...keep your record...and stop payment when balance paid....leaving a balance of £40

 

There is no need to get into nonsensical letter tennis with the numpties...it will make you ill.....this is lowell...where there is no sense.

 

 

Andy

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHER

 

Have we helped you ...?         Please Donate button to the Consumer Action Group - The National Consumer Service

If you want advice on your Topic please PM me a link to your thread

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