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    • Hi I was being supplied my ovo after unknowingly being swapped from SSE.  My issues began when we had a smart meter fitted and our bills almost doubled overnight - we at the time assumed we were just paying not enough until then and just continued to pay the excess bills each. Month.    I would from time to time contact ovo and get faced with a call centre on South Africa of the most rude agents who would just hang up after hours of wait and I could not even get an acknowledgement of an issue with my meter.  At one point we were not in the property for like 4 months and the bills were coming just as high!  It was at this point I was sure something is not right and ovo only care to send bailiffs and started threatening us with a pay as you go meter despite me taking out a 3.5k loan to pay of my outstanding balance.  Around 1600 each on both gas and electricity.  This is where its gets really bad -  the very same day they sent me out a new bill saying the money paid already was only to cover up until the November previous and because its now Feb we owe another 1k.   By that August this had risen to over 3k and I still couldn't get anyone to even acknowledge a fault let alone fix it.    In despair I tried to swap suppliers and to my surprise octopus accepted us because even tho the debt is owed we are trying deal with.  During our time with them the bill was coming only on my wife's name as I was responsible for other bills and she this one - now that we owe them 3k they have magically started adding my name as well as my wife's to the same debt to apply double pressure and its showing on my experiwn report now with a question mark and 2700 showing in grey -  This was my wife's debt which we dispute we owe yet the have now sent me letter with both our names on from oriel and past due credit debt agencies - is this illegal and how can I get them to take my. Name of this and leave on wife's name as its so unfair they give us a both a defualt for wife's debt which we dispute anyway.    In the end about 3 weeks ago I wrote an email to their ceo and rishi sunak and low and behold for the first time in our history with ovo someone who spoke English contacted us and said she will look into our claim.    I explained to her that we feel our meter is faulty and despite me contacting them using WhatsApp email and phone I still have not got anyone to acknowledge a fault even. And that I dispute I Owe anything as my son was in hospital for 3 months and we stayed with him so house was empty and still. They were sending us super sized bills more than when we started at home.  She promised to investigate and a few days later replied that she is sorry for the poor customer service and offered us £50 compensation - however she also. Mentioned that she's attached statements for us confirming the payment for 3k I made was only up until Nov and in Feb despite me pay 3.5k nearly it's correct for them to bill. Me. Another £900 the very same day and she did not agree our meter was faulty and therfore the debt stands and she will not be calling it bcak from past due credit.  During my time with my new supplier post ovo, octopus I requested tehy check my. Meters because I felt they were faulty and over charging me and I got excellent response asking me for further details which I supplied and I got a. Response bcak within days to say my meter was indeed faulty and octopus have now remotely repaired it.   I then contacted the energy ombudsman and explained my situation how she at ovo tried to fob me off and demand I apy money we don't feel we owe due to faulty equipment we reported but ovo had to process or mechanism to deal with it or lodge complaint even without having to cc their ceo and our pm. And now I feel sick to think both husband and wife will get a 6  year default for debt which have a validity of a questionable nature.    I explained all this to the energy ombudsman and they accepted my case and I explained to them that my new supplier found my fault which ovo refueed to accept - I've uploaded the email from new supplier to ombudsman showing we had a fault.    My. Question is is there anything I can upload in defence of my case to ombudsman before they decide outcome ina few weeks    All advice greatly appreciated not only would I like advice on how to clear this debt but also how I can pursue ovo for compensation and deterrence for the future.  Thansk 
    • Thanks for the reply dubai 50 - if the statute is 10 years it has long passed - if it is 15 years i havea few months left. i shall ignore until it gets serious  An update - - I sent the letter to the bank in Dubai ( I did get delivery confirmation from Royal Mail)   - I have moved to a new address ( this is the address i gave to the bank in dubai)  - IDR are continuing to send Letters to the old address, which leads me to believe they are not in contact with the bank at all. - i have not replied to any correspondence digital or hard as they are non threatening ( as of yet).        
    • Your topic title was altered last June 23 by the owner of this forum in the interests of the forum Anyway well done on your result and concluding your topic, title updated.   Andy   .
    • So what    Why ? Consent Order/ Confidentiality ? This would be be invaluable to followers of your topic.  
    • Even on their map on their website, these parking rules encompass the whole pleasure park - there is no dedicated area for permits and another for free parking as stated. royal leisure park praking area map.pdf
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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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I want to visit Los Angeles next year with my partner and was looking at the visa forms. Do they usualy ask such weird questions like 'what is your mothers mothers name, what is your fathers fathers name, what is your maternal grandmothers name (which is the same as the first question etc?::confused:

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You just fill a Visa Waiver on the plane before you land. They do checks when you book the flight as you have to pay and fill in a Electronic System for Travel Authorization (ESTA)

 

It is very rare you have to get an actual Visa stamped in your passport via the Yank Embassy

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You just fill a Visa Waiver on the plane before you land. They do checks when you book the flight as you have to pay and fill in a Electronic System for Travel Authorization (ESTA)

 

It is very rare you have to get an actual Visa stamped in your passport via the Yank Embassy

 

Provided the OP is elegible for a Visa Waiver.

 

They (or someone in their travelling party)

i) may not be a UK national,

ii) may have a criminal record, making them ineligible for the Visa Waiver.....

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The yanks have no access to the UK Police National Computer to check Criminal Records unless the border agency in America ask you to sign a waiver.. The ESTA is used to check if you overstayed/deported etc or are on any international database such as international arrest warrants etc.

 

Though i agree you have to be a UK Citizen and the Visa waiver does ask if you have any criminal convictions. Tick no and they find out you will be in violation of that visa waiver and deported back to the UK.

 

If i rememebr correctly they call it "Moral Turpitude"

Edited by obiter dictum
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Though i agree you have to be a UK Citizen and the Visa waiver does ask if you have any criminal convictions. Tick no and they find out you will be in violation of that visa waiver and deported back to the UK.

 

 

And then ineligible for a visa (for quite some time)

and ineligible for the visa waiver (indefinitely, unless they change the rules) ........

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What if a UK National is covered under the Rehabiitation of Offenders Act. He can truthfully respond with NO to any previous convictions????

 

IIRC, the Yanks don't have ROA in their legal system. To this end I believe even spent convictions need to be declared. However, it's a while since I filled in my last ESTA and not being a convict I didn't spend too much time reading the notes accompanying those sections.

 

I also believe that Moral Turpitude applies to a number of offences when they are made more grievous. The example I recall seeing is battery. Beating your wife with your fists is a crime. Beating your wife with a bat or similar is a crime of moral turpitude and is treated more seriously.

 

Furthermore, I also recall that they ask if you have ever been ARRESTED for.... Etc.....

 

It's quite an interesting read and there is a list of such crimes somewhere on the Federal website.

 

The assertion that the only info the Yanks have is that posted on Interpol et al is quite correct. And, of course, anything they've learned during previous visits to the USA...

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What if a UK National is covered under the Rehabiitation of Offenders Act. He can truthfully respond with NO to any previous convictions????

 

ROA doesn't apply to US Ummigration law (in the same way that sometimes ROA doesn't come into effect for UK employment : things can be "exempt" from the provisions of ROA)

 

NACRO do have some useful info:

https://www.nacro.org.uk/resettlement-advice-service/support-for-individuals/travelling-abroad-and-immigration-to-the-uk/declaring-your-criminal-record-when-travelling-to-specific-countries/#us

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I want to visit Los Angeles next year with my partner and was looking at the visa forms. Do they usualy ask such weird questions like 'what is your mothers mothers name, what is your fathers fathers name, what is your maternal grandmothers name (which is the same as the first question etc?::confused:

 

Yes they do...just complete it and submit...job done....only take 5 mins to complete.

 

Andy

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Your offence will not be considered one of moral turpitude if:

  • You were under 18 when you committed the offence.
  • At least 5 years have elapsed since the date of your conviction or, where you were sentenced to a period of detention or imprisonment, at least 5 years have elapsed since the date of your release.
  • The maximum possible sentence for the offence was less than 12 months (regardless of the actual sentence you received) and you were sentenced to 6 months or less.

That is interesting, so you can say no to any ancient criminal convictions that fall under the above characteristics.

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If you're Muslim and trump gets voted in you won't be going anywhere 😅

 

Except he has to get it through both houses and he has zero chance of that happening. Even his own party has said theyll stop him.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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Except he has to get it through both houses and he has zero chance of that happening. Even his own party has said theyll stop him.

 

God help the world if he became president.

These days everything is possible, remember brexit???

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Can still be impeached through their system. Or removed from office if he's incapable.

 

He's also hinting at pulling out of the un. North Korea ring a bell?

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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I want to visit Los Angeles next year with my partner and was looking at the visa forms. Do they usualy ask such weird questions like 'what is your mothers mothers name, what is your fathers fathers name, what is your maternal grandmothers name (which is the same as the first question etc?::confused:

 

Poor shortwoman..she only asked a simple question.:???:

 

Refer to Post#10

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHER

 

Have we helped you ...?         Please Donate button to the Consumer Action Group - The National Consumer Service

If you want advice on your Topic please PM me a link to your thread

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Fill in the waiver form and you'll be fine. I went to Los Angeles in may for 3 weeks and the waiver took 2 mins to fill in and was authorised immediately.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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ROA doesn't apply to US Ummigration law (in the same way that sometimes ROA doesn't come into effect for UK employment : things can be "exempt" from the provisions of ROA)

 

Indeed, it applies only to UK companies and organisations. ROA doesn't apply anywhere outside the UK.

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  • 2 weeks later...
Your offence will not be considered one of moral turpitude if:

  • You were under 18 when you committed the offence.
  • At least 5 years have elapsed since the date of your conviction or, where you were sentenced to a period of detention or imprisonment, at least 5 years have elapsed since the date of your release.
  • The maximum possible sentence for the offence was less than 12 months (regardless of the actual sentence you received) and you were sentenced to 6 months or less.

That is interesting, so you can say no to any ancient criminal convictions that fall under the above characteristics.

 

Where did you get this information from please?

Santander PPI X 2 **WON** claims on behalf of son (Oct 2010/ Mar 2011)

Citicard O/H (PPI) - **WON** Compound Interest Dec 2011

Citicard O/H (Charges) Bailiffs sent in August 2012

Barclaycard - **WON** Compound Interest Oct 2011

Monument - account information being sought for OH

Citicard - self - N1 submitted August 2012

Barclaycard - self - **WON** damages for non disclosure/information now rec'd. Aug 2012

Barclaycard - relation - Failed SAR sent 29/09/11

Halifax SAR sent 18/08/2011 for relation

LTSB - SAR sent 09/08/2011 for friend

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