Hi HDebt

Is this to do with your RBS Thread? If so we can merge it.

Is it still with RBS? I can give you an email address if you need it for the boss @ RBS.

threads merged

please action post 25

Hi HDebt

 

Is this to do with your RBS Thread? If so we can merge it.

Is it still with RBS? I can give you an email address if you need it for the boss @ RBS.

Yes its to do with my rbs thread. Yes please to their address I would so be grateful

Yes its to do with my rbs thread. Yes please to their address I would so be grateful

Thank you for your reply and for merging the thread.

I have my agreement and checked it all correct.

Could you please send me the address I need to write to the boss at RBS FOR OFFEREING a settlement for my credit card debt.

I have already posted them a letter over a month ago and heard nothing.

I am now concerned I have the wrong address or they are simply ignoring it!!Kind

RegardsH

Apologies, I keep trying to post and it wont go thorugh.Someone please help - DOES anyone have the RBS address I should be writing to when offering a settlement. I sent my letter six weeks ago now and think it is for the wrong address.Someone offered an email address - Please if anyone can helpThanks H

Just take a copy of your orig letter,

addressed to , into any RBS branch

and require them to put it in Bank's secure Internal mail system.

Make a note of time, date and person who accepts it, for future ref.

RBS have an extensive internet presence,

so tel HO switchboard and ask for info.

Many Organisations do not reveal email addresses of senior staff, but may connect you to rel Sec/PA.

Howdi

Heres the Email Address for the boss of RBS.

[email protected]

Any issues or need any further help let me know.

Howdi

 

Heres the Email Address for the boss of RBS.

 

 

 

Any issues or need any further help let me know.

Apologies for butting in but do

you have the email address for the boss of Natwest as well?

Thank you for the email address. I am going to send an email today. I also received a letter from Westcots at the weekend to my old address telling me I hadnt paid the 1.00 per month since end of June.I dont pay them I have paid the 1.00 at the bank to RBS as always and totally ignored the fact Wetcloths exist.Is it normal for this type of letter?Thanks H

Ignore wetcloths

Sent email

- Funny really as did not expect reply so fast,

within two hours I had a reply saying this will be looked into and I will be repsonded to within 10 days.

all I can do now is have hope and keep the faith, otherwise nothing will change for me.

I will keep you updated.

Dissappointed they didnt respond to my letter and it took me emailing the CEO to get anywhere.

I have limited access to the internet so got to have the hope they realise this is all i can offer and get in touch soon, waiting is awful.Thank you for help so far. I am ignorign Wetcloths.H

Received reply from RBS

- They have informed me that my corrospondence has been passed to Westcot as they are responsible for the day to day management as account is with Westcot.

They said Westcot will contact me once reviewed my offer.

Is this normal?

I have continued to pay my 1.00 to RBS and ignored Westcot to date.

iS THIS WHAT USUALLY HAPPENS?

Kind RegardsHelen

You have a right to deal with the Original Creditor as the debt has not been sold on in full.

Tell them you wish to raise a formal complaint about the matter, and they will then be forced to deal with you.

simply ignore wetcloths.

Im inclinded to agree with DX... Wescot dont own these debts. They cant do anything.

Stop falling for them.

I have received another email from RBS

- I had asked them if they have sold the debt to WESTCOTS.

They have replied to me with the following:

The debt remains with the bank but Westcot are now responsible for the day to day management which includes agreeing repaying plan and assessing settlement offers.

In view of this,

I have asked them to review the offer and contact you once a decision is made.

This is from the Executive Office RBS

i am confused, as they are telling me that it si up to Westcots and although I have gone to the top of RBS, they are insisting it is up to Westcots.

I have not contacted Westcots as RBS are doing that and I will hear from Westcots.

This must be the new way of doing things, passing the buck????

Dont understand why if debt is still with them that they go to the comapny they have managing it

- I now find myself confused and quite unsure of what happens now.

Thanks for help so far Helen

Wetcloths are not debt BUYERS!!!!!!!!!!!!!!!!!! so just ignore them,

stop silly letter tennis,

RBS are just being lazy )

No doubt thinking of sacking a lot of staff in the offices so the chairman can buy an expensive yacht as another CEO has and gets away with it)

cannot see why people waste time on Wetcloths and giving them monies for office parties at some peoples expense and leave people starving, Know what I would like to do with the people that runs these companies - enough said, pay RBS as you do now.

Do as I and 1000!s others do bin Westcot letters they give up after a few, and carry on regardless pay the owners only.

Hi Helen

How did you get on with your F&F offer to RBS/Wescot?

I haven't heard anything from Wescot for a few months when they said it was time for my annual review (first one since they started managing the debt) but if I was happy to continue paying £1 per month, then no need to contact them.

why are you paying wetcloths

they are powerless.

dx