:o well 2 days to go till i fill out claim form for courts really scared now as am not to sure how to fill them out (am really stupid) faxed them last night with letter saying no to their lates offer, but do i ring them again or do i just go ahead with court?:o

:o well 2 days to go till i fill out claim form for courts really scared now as am not to sure how to fill them out (am really stupid) faxed them last night with letter saying no to their lates offer, but do i ring them again or do i just go ahead with court?:o

just go ahead and fill in the court papers.

Are you claiming in Scotland or England?

got name for bos , jeannette gildea redress assessor core business team customer relations same address and fax no as as 7giverchy given but she was the one that sign my letter.

If you dont know how to fill in the claims forms then you should wait until you do !!

If you are filing online then its fairly straightforward.

Paste the claim partics frothe temps library.

Make sure you fill in the account details

also add your interest calcs.

The spreadsheet or charges schedule go sep by post.

If you are filing on N1 to your local court read the accompanying notes.

The same applies to the claims partics.

hi can someone give me the correct address to send the court papers to bos as the one i have is in scotland and moneyclaim bit says it has to be in england please help

here is the one I used but I issued it by post.

Halifax Bank Of Scotland (HBOS)

Customer Relations

PO Box 548

Leeds

LS1 1WU

i have an address but dont know if it is right one

PO BOX 9901

NEW STREET

BIRMINGHAM

B2 4BW

It is the one I was going to use.

here is the one I used but I issued it by post.

 

Halifax Bank Of Scotland (HBOS)

Customer Relations

PO Box 548

Leeds

LS1 1WU

I have used this one for my prelim and LBA but the replies came from a Dunfermline address.

Thanks I Just Used The Leeds One ,well Thats It In Now So Hopefully I Wont Have Long To Wait I Know I Have To Send Bank Another Copy Of Charges But Do I Have To Send Anything Eles Soory For Being A Pain:???:

I think you have to send a copy of your charges spreadsheet by post. I can't use moneyclaim (I am in Scotland) so don't know exactly. Sure someone else can confirm.

I am guessing that the moneyclaim system should have told you this somewhere.

will use the leeds address only so #I can use mcol from what I have read results seem to be much faster this way. hope so.

sorry cant help you on this one maybe look in the faq section?

I have not got that far yet.

are you using small claims or summary cause?

dont know what you mean I thought it was just small claims.

small claims i think

summary cause is specific to scotland dont think you will find that wording on an mcol form as that is an english thing

Hi Reallystuck

I did my claim using an N1 through the local court. They sent me the notice of issue, then about a week later I had a letter from my bank saying they were in receipt of my claim number. Then the court sent me a letter to say that the bank had acknowledged the claim (dated) and were preparing a defence, they had 28 days to do this from the date of acknowledgment.

I hope this helps, listen when you are really stuck, bite the bullet and pick up the phone, phone the online claim people they are there to help you, dont forget you have paid them for this service.

wishing you luck Eyespy xx;-)

Hi,

I have done two claims now, RBOS were a pain in the ass but follow the process and you will get there. I received a full defence notication from their Solicitors Cobbetts with demands for information etc. I replied using the advice from here and just got an offer letter today - I have them now. Keep going and good luck.

Jimbos

hi all well got letter today fom the bank saying (as a gesture of good will we offered you £xxxxxx which you do not wish to accept. i confirm that we will not refund all the charges that you have incurred on your account since opening your account. i must also stress that furture charges will stand and we reserve the right to close your account if you do not manage it correctly . if you remain unhappy you can refer it to the ombudsman but it has to be within 6 months of our prevous letter.) 1 i did accept their offer but as part payment so i take it that they are not going to give it to me now.their letter is dated 21 november, i issued court claim on 17 november so do i just ignore their letter or do i fax them saying i did accept their offer but only as part payment sorry to be a pain but i dont want to mess it up thanks

i had exactly the same letter a few weeks ago. i too had already issued a court claim return date 13th december. it didn't mention anthing in my letter about court claim so i wrote them a letter rejecting offer but accepting only as partial payment of full amount, explaining i would carry on with my claim until i received all money and interest due plus costs.