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    • These are the photos of the signs. At the entrance there is a 7h free sign. On some bays there is a permit sign.  Also their official website is misleading as it implies all parking is free.  I can't be certain of the exact parking bay I was in that day, and there was no PCN ticket on my car and no other evidence was provided.  parking sign 2.pdf
    • Hi, In my last post I mentioned I had received an email from SS who were asking me to hand over the keys to my mother’s flat so they could pass them to the Law firm who have been appointed court of protection to access, secure and insure my mother’s property.  Feeling this, all quickly getting out of my hands I emailed ss requesting proof of this. I HAVEN’T HEARD BACK FROM SS.  Yesterday, I received an email (with attached court of protection order) from the Law Firm confirming this was correct (please see below a copy of this).  After reading the court of protection order I do have some concerns about it:   (a)   I only found out yesterday, the Law firm had been appointed by the court back in January.  Up until now, I have not received any notification regarding this.  (b)   Section 2   - States I am estranged from my mother.  This is NOT CORRECT    The only reason I stepped back from my mother was to protect myself from the guy (groomer) who had befriended her & was very aggressive towards me & because of my mother’s dementia she had become aggressive also.  I constantly tried to warned SS about this guy's manipulative behaviour towards my mother and his increasing aggressiveness towards me (as mentioned in previous posts).  Each time I was ignored.  Instead, SS encouraged his involvement with my mother – including him in her care plans and mental health assessments.   I was literally pushed out because I feared him and my mother’s increasing aggression towards me. Up until I stepped back, I had always looked after my mother and since her admission to the care home, I visit regularly.   .(c)    Sections -  4, 5 and 7  I am struggling to understand these as I don’t have a legal background.  I was wondering if there is anyone who might be able to explain what they mean.  It’s been a horrendous situation where I had to walk away from my mother at her most vulnerable because of; ss (not helping), scammer and groomer. I have no legal background, nor experience in highly manipulative people or an understanding of how the SS system operates, finding myself isolated, scared and powerless to the point I haven’t collected my personal belongings and items for my mother’s room in the care home.  Sadly, the court has only had heard one version of this story SS’s, and based their decision on that. My mother’s situation and the experience I have gone through could happen to anyone who has a vulnerable parent.    If anyone any thoughts on this much appreciated.  Thank you. ______________________________________________________  (Below is the Court of Protection Order)  COURT OF PROTECTION                                                                                                                                                                                   No xxx  MENTAL CAPACITY ACT 2005 In the matter of Name xxx ORDER Made by  Depty District Judge At xxx Made on xxx Issued on 18 January 2024  WHEREAS  1.     xxx Solicitors, Address xxx  ("Applicant”) has applied for an order under the Mental Capacity Act 2005.  2.     The Court notes (my mother) is said to be estranged from all her three children and only one, (me) has been notified.  3.     (Me) was previously appointed as Atorney for Property and Affairs for (my mother).  The Exhibity NAJ at (date) refers to (me) and all replacement Attorneys are now officially standing down.  4.     Pursuant to Rule 9.10 of the Court of Protection Rules 2017 and Practice Direction 9B the Applicant 2must seek to identify at least three persons who are likely to have an interest in being notified that an application has been issues.”  The children of (my mother), and any other appointed attorneys are likely to have an interest in the application, because of the nature of relationship to (my mother).  5.     The Court considers that the notification requirements are an important safeguard for the person in respect of whom an order is sought.  6.     The Court notes that it is said that the local authority no longer has access to (my mother’s) Property.  7.     Further information is required for the Court to determine the application.  IT IS ORDERED THAT  Within 28 days of the issue date this order, the Applicant shall file a form COP24 witness statement confirming that the other children of (my mother) and any replacement attorneys have been notified of the application and shall confirm their name, address, and date upon which those persons were notified.  If the Applicant wishes the Court to dispense with any further notification, they should file a COP9 and COP24 explaining, what steps (if any) have been taken to attempt notification and why notification should be dispensed with.   Pending the determination of the application to appoint a deputy for (my mother), the Applicant is authorised to take such steps as are proportionate and necessary to access, secure and insure the house and property of (my mother).   This order was made without a hearing and without notice.  Any person affected by this order may apply within 21 days of the date on which the order was served to have the order set aside or varied pursuant to Rule 13.4 of the Court of Protection Rules 2017 (“the Rules”).  Such application must be made on Form COP9 and in accordance with Part 10 Rules.              
    • Unless I've got an incorrect copy of the relevant regulation: The PCN is only deemed to have arrived two days after dispatch "unless the contrary is proved" in which case date of delivery does matter (not just date of posting) and I would like clarification of the required standard of proof. It seems perhaps this hasn't been tested. Since post is now barcoded for the Post Office's own tracking purposes perhaps there is some way I can get that evidence from the Post Office...
    • I would say You should accept it - I HIGHLY doubt you will  be able to claim for letters at trial ans they’re offering you that, which is higher monetary value than interest.   Also they raise a good point, getting interest at anything above 4% is lucky these days, yes judges give it, but rarily above 4%   Also you might find depending on the judge  you don’t get some costs if you take it all the way over £7.40 when court woukdnt award letters costs and thus meaning their award would be less than evris offer which was made    Up to you though but the wait will be 3-4mo for a trial date at least
    • Hi Folks, Been 162 days! Just by way of update. Today I received a text from Opos Ltd so no doubt Capquest are renting the debt out to anybody who fancies a nibble. Safe to say I will not be responding.
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Aqua Credit Card Issues


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Hi all, if this is in the wrong section please move.

 

I have a Aqua credit card,

Aqua are part of New Day Ltd, had it about 11 months and no problems,

always used and paid in full etc...

 

 

Then 2 months ago I noticed a £12 charge on account for being over my £200 credit limit,

I thought this was odd as in the few days before this the balance was around £195 and I had not used the card.

it transpired that interest added had taken my balance to £203 to which they then added the £12 fee.

 

I said I wanted this fee refunded then I would pay,

but until then I will not make any payment as the account is in dispute,

 

 

Aqua are nigh on impossible to get hold off,

they insist on doing everything via the telephone, no email,

there is a PO Box address Only in Sheffield,

and a area in online portal which has like a 100 character limit to send messages to them.

 

They try to call me at least 10 times a day,

5 times mobile and 5 times landline,

despite me telling them I will not deal with this on a telephone call

and to email me or write me,

 

 

they have sent me 3 letters, which are only 2 lines long, saying phone us regarding your account.

 

They have since added a further £12 fee for late payment,

but I had said weeks before this I will not make a payment because the account is in dispute.

 

I have sent them about 10 different messages via the online portal,

each one 100 characters long explaining that I want the 2 x £12 charges to be removed

and then I will pay £100 toward the remaining balance, but until then,

the account will remain unpaid and in dispute,

 

 

I also said that I did not wish to be contacted anymore via telephone

and for each time they tried calling me AFTER I sent them this message

I will record the day and time and charge them £10 each time,

 

 

well since then they have called more than 30 times so clearly don't care.

 

Earlier they phoned again, I said, Look, the account is in dispute over these £24 in charges,

remove them and then I will make a £100 payment, also, stop calling me,

 

 

I have said this in writing and am charging you £10 per call,

the bill is currently £300 which I will invoice you for,

all they said was, ok, sorry for calling, it won't happen again,

and then less than 20 minutes later they called again, madness.

 

how can I go about dealing with this, and how can I stop the calls,

its bordering harassment now, especially when I have said stop,

or I will charge and invoice you, maybe I should invoice them.

 

Are these £12 charges legal, do I have to pay them,

I didn't physically spend over my limit,

I was taken over it due to the interest added,

so surly I can't be charged a over limit fee.

 

Sorry for the ramble, am venting a bit, angry is not the word.

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I have said this in writing and am charging you £10 per call, the bill is currently £300 which I will invoice you for

 

They know that has no legal standing thats why. Plus the call centre reps are there for one purpose. To make you pay.

 

Send a letter saying they are not to contact you. Head it notice of formal complaint. Send it to their head office via their complaints procedure, and they have 8 weeks to rectify it.

 

However if you get multiple calls each day, keep a full log and read up on harrison vs link.

 

As for charges, they are penalty charges and no youd ont have to pay them. But if you dont, they can close the accoutn and call the entire amount in for payment. Its better to pay off the charges, if you value your credit file, then reclaim them.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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Newday Ltd

 

Mr James Corcoran Chief Executive

 

Email [email protected]

Telephone 020 7160 8800

Switchboard 020 7160 8800

Website http://www.newday.co.uk

 

Postal Address Two, Pancras Square, London, N1C 4AGM

Company Number 07297722C

Company Status Active (Established 28/06/2010)

See also Customer Services for Newday Ltd

Companies House data for UK companies from 07297720 to 07297729

 

Related lists UK Companies

SIC Code 64921 - Credit granting by non-deposit taking finance houses and other specialist consumer credit grantors

 

Advice from CEOemail.com Hints and Tips on how to write your email to the CEO

 

 

 

Just for Info:-

:mad2::-x:jaw::sad:
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Honestly just pay it for now... Itll stop the damage and then you can duke it out...

The FOS and CAB would both agree with it...

 

I get it the charges arent lawful... But the fight to repair the credit damage that could occur isnt worth it...

 

We could do with some help from you.

 

Have we helped you ...?         Please Donate button to the Consumer Action Group

 

**Fko-Filee**

Receptaculum Ignis

 

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