Just about to issue my first letter asking for my charges back, do I need to claim in Scotland because it is RBS or can I issue the claim in England??

Thanks

Where do you live? If you live in Scotland, you can only put a max claim in of (I think) £750 at a time so you have to break it down into several claims or you can put the claim in in England for the larger amount- but you must be prepared to travel to England for the court case (if it comes to it).

If you live in England then put the claim in England- then there's no problems!

See the FAQ for full details and to check the amount you can claim in one go in Scotland- I might have that figure wrong.

Thanks Wardle, I live in England so the claim will be made here

Just sent first letter to RBS asking for my charges back. It's only £340 but it all counts.

Busy with 2 claims against barclays (both at MCOL). Credit card companies are next.

Question, has anyone had an account closed by RBS or any other action taken?

Dropped my letter off at my local branch on the 15th, just had aphone call today from the branch asking me if I want to review my accounts or to see if I am happy with the service I am getting!!

Coincidence????? I dont know Hmmmmmmm

No response to my first letter, dropped my LBA in to my branch today. Deadline 15th December.

Hello

Still no response from RBS to either of my letters! Both delivered by hand to my branch.

Has anyone not heard from RBS before starting MCOL action??

After no contact from the bank (despite 2 letters) issued MCOL today for £416.80 plus costs. Claim number 6QZ95110

I'm not hearing anything back from my letters either- is this a stalling tactic? I've had them delivered registered post so I know they've received them- sent to my branch and Manager of Customer Relations.

You seem to be about 2 weeks ahead of me Biffinplate- so I'll be tracking your progress with great interest- good luck!

I hand delivered both to my branch. When I was in today I asked one of the muppets anbout their complaints policy. Apparently you should get an aknowledgement within one week. The muppet did leave a message letting me know that I should hear something from Head Office soon.

Very little very Late!!

Good luck with your claim, I will let you know what happens.

HI there - ive just obtained Judgement against RBS and still not heard anything from them nor received any statements!!

Still there is a directions hearing on 10.1.07 - so maybe they will wakeup in time for that.

I did read on other threads that the District Judge in Cardiff wanted to know the name of the data Controller to he could be sent to prison - does anyone know the identity of the data controller and Ill ask for an order that he/she be imprisoned if they still fail to produce my financial information!!

I am having the same problem with RBOS, they sent the statements quickly, sent a prelimanary approach for repayment and heard nothing.

Just about to sent a LBA.

Do they think if they ignore your letters you might just forget about it?

I know that Customer Relations claims to be about 6 days behind with the volume of claims (Score!) but it took nearer 9 days beyond MCOL deadline for them to get me a reply....and it wasn't the reply I was looking for.

So if your cases have been escalated to TMcL's domain it may be the workload thats causing them to miss your deadlines..I would just carry on regardless. (As will I when I get money together for the claim! Grrr:mad: )

Hi All

Just looking for some advice as I have noticed a school boy error on my claim form. The particulars of claim are correct, but the amount calimed is wrong, e.g. charges £340 + interest £41.68 = £381.68. The amount claimed (without court charges) is £416.80. I have tried to contact the court today but was too late to amend my claim.

Question, do I need to cancel this claim and re issue or can I do something else?

Thanks in advance

Biff

Hi all

Received a letter today from RBS (first contact since my letter asking for it back 15th November)

They have offered me the full amount of charges back, but as they did not respond to any of my letters I have started an MCOL claim and they have not offered any fees or interest back. They have acknowledged the claim.

Should I write to RBS asking for them to pay my fees and interest as my claim has been started or does anyone think the judge will look at the offer made and think it was reasonable??

Thanks

Biff

Hello All

I have decided to accept RBS's offer to pay my charges back without asking for the court costs. I know i should hang on for the court costs but it is only £50 and I could really do with the money.

Quick question for the mods/site helpers. i am going to make my donation but is it best to do one big one when my other cases are settled or it is easier to make smaller donantions for each claim??

Thanks to everyone who has helped.

Biff

Hello All

 

I have decided to accept RBS's offer to pay my charges back without asking for the court costs. I know i should hang on for the court costs but it is only £50 and I could really do with the money.

 

Quick question for the mods/site helpers. i am going to make my donation but is it best to do one big one when my other cases are settled or it is easier to make smaller donantions for each claim??

 

Thanks to everyone who has helped.

 

Biff

A call to their solicitors may make them pay the remaining cash. I would hold on for all teh money as you have started MCOL. They will pay all the cash and interest. As for donations it is up to you.

Thanks Lively

I think I will write to their legal department and see if they are prepared to pay my costs and I will stop the claim.

Cheers

Congratulations mate- well done.

Have they said anything about any conditions. Eg. closing account, closing overdraft etc?

January is a good time of the year to get a late Christmas present like this!

No they have said nothing about conditions, only that they do not accept any liability or should I look to get charges refunded in the future they may need to condiser whether they will continue to offer me the flexibility I currently enjoy.

But yes January is a good time for a late prezzie

Zackly the same letter i got from them. I sent a "don't be silly" letter back and still got my money!!!

Check my thread if you want the wording I used - and some helpful suggestions from other posters.

Congratulations on your win - well done.