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    • My defence was standard no paperwork:   1.The Defendant contends that the particulars of claim are generic in nature. The Defendant accordingly sets out its case below and relies on CPR r 16.5 (3) in relation to any particular allegation to which a specific response has not been made. 2. Paragraph 1 is noted. The Defendant has had a contractual relationship with MBNA Limited in the past. The Defendant does not recognise the reference number provided by the claimant within its particulars and has sought verification from the claimant who is yet to comply with requests for further information. 3. Paragraph 2 is denied. The Defendant maintains that a default notice was never received. The Claimant is put to strict proof to that a default notice was issued by MBNA Limited and received by the Defendant. 4. Paragraph 3 is denied. The Defendant is unaware of any legal assignment or Notice of Assignment allegedly served from either the Claimant or MBNA Limited. 5. On the 02/01/2023 the Defendant requested information pertaining to this claim by way of a CCA 1974 Section 78 request. The claimant is yet to respond to this request. On the 19/05/2023 a CPR 31.14 request was sent to Kearns who is yet to respond. To date, 02/06/2023, no documentation has been received. The claimant remains in default of my section 78 request. 6. It is therefore denied with regards to the Defendant owing any monies to the Claimant, the Claimant has failed to provide any evidence of proof of assignment being sent/ agreement/ balance/ breach or termination requested by CPR 31.14, therefore the Claimant is put to strict proof to: (a) show how the Defendant entered into an agreement; and (b) show and evidence the nature of breach and service of a default notice pursuant to Section 87(1) CCA1974 (c) show how the claimant has reached the amount claimed for; and (d) show how the Claimant has the legal right, either under statute or equity to issue a claim; 7. As per Civil Procedure Rule 16.5(4), it is expected that the Claimant prove the allegation that the money is owed. 8. On the alternative, as the Claimant is an assignee of a debt, it is denied that the Claimant has the right to lay a claim due to contraventions of Section 136 of the Law of Property Act and Section 82A of the consumer credit Act 1974. 9. By reasons of the facts and matters set out above, it is denied that the Claimant is entitled to the relief claimed or any relief.
    • Monika the first four pages of the Private parking section have at least 12 of our members who have also been caught out on this scam site. That's around one quarter of all our current complaints. Usually we might expect two current complaints for the same park within 4 pages.  So you are in good company and have done well in appealing to McDonalds in an effort to resolve the matter without having  paid such a bunch of rogues. Most people blindly pay up. Met . Starbucks and McDonalds  are well aware of the situation and seem unwilling to make it easier for motorists to avoid getting caught. For instance, instead of photographing you, if they were honest and wanted you  to continue using their services again, they would have said "Excuse me but if you are going to go to Mc donalds from here, it will cost you £100." But no they kett quiet and are now pursuing you for probably a lot more than £100 now. They also know thst  they cannot charge anything over the amount stated on the car park signs. Their claims for £160 or £170 are unlawful yet so many pay that to avoid going to Court. When the truth is that Met are unlikely to take them to Court since they know they will lose. The PCNs are issued on airport land which is covered by Byelaws so only the driver can be pursued, not the keeper. But they keep writing to you as they do not know who was driving unless you gave it away when you appealed. Even if they know you were driving they should still lose in Court for several reasons. The reason we ask you to fill out our questionnaire is to help you if MET do decide to take you to Court in the end. Each member who visited the park may well have different experiences while there which can help when filling out a Witness statement [we will help you with that if it comes to it.] if you have thrown away the original PCN  and other paperwork you obviously haven't got a jerbil or a guinea pig as their paper makes great litter boxes for them.🙂 You can send an SAR to them to get all the information Met have on you to date. Though if you have been to several sites already, you may have done that by now. In the meantime, you will be being bombarded by illiterate debt collectors and sixth rate solicitors all threatening you with ever increasing amounts as well as being hung drawn and quartered. Their letters can all be safely ignored. On the odd chance that you may get a Letter of Claim from them just come back to us and we will get you to send a snotty letter back to them so that they know you are not happy, don't care a fig for their threats and will see them off in Court if they finally have the guts to carry on. If you do have the original PCN could you please post it up, carefully removing your name. address and car registration number but including dates and times. If not just click on the SAR to take you to the form to send to Met.
    • In order for us to help you we require the following information:- [if there are more than one defendant listed - tell us] 1 defendant   Which Court have you received the claim from ? County Court Business Centre, Northampton   Name of the Claimant ? LC Asset 2 S.A R.L   Date of issue – . 28/04/23   Particulars of Claim   What is the claim for –    (1) The Claimant ('C') claims the whole of the outstanding balance due and payable under an agreement referenced xxxxxxxxxxxxxxxx and opened effective from xx/xx/2017. The agreement is regulated by the Consumer Credit Act 1974 ('CCA'), was signed by the Defendant ('D') and from which credit was extended to D.   (2) D failed to comply with a Default Notice served pursuant to s87 (1) CCA and by xx/xx/2022 a default was recorded.   (3) As at xx/xx/2022 the Defendant owed MBNA LTD the sum of 12,xxx.xx. By an agreement in writing the benefit of the debt has been legally assigned to C effective xx/xx/2022 and made regular upon C serving a Notice of Assignment upon D shortly thereafter.   (4) And C claims- 1. 12,xxx.xx 2. Interest pursuant to Section 69 County Courts Act 1984 at a rate of 8% per annum from xx/01/2023 to xx/04/2023 of 2xx.xx and thereafter at a daily rate of 2.52 to date of judgement or sooner payment. Date xx/xx/2023   What is the total value of the claim? 12k   Have you received prior notice of a claim being issued pursuant to paragraph 3 of the PAPDC (Pre Action Protocol) ? Yes   Have you changed your address since the time at which the debt referred to in the claim was allegedly incurred? No   Did you inform the claimant of your change of address? N/A Is the claim for - a Bank Account (Overdraft) or credit card or loan or catalogue or mobile phone account? Credit Card   When did you enter into the original agreement before or after April 2007 ? After   Do you recall how you entered into the agreement...On line /In branch/By post ? Online   Is the debt showing on your credit reference files (Experian/Equifax /Etc...) ? Yes, but amount differs slightly   Has the claim been issued by the original creditor or was the account assigned and it is the Debt purchaser who has issued the claim. DP issued claim   Were you aware the account had been assigned – did you receive a Notice of Assignment? Not that I recall...   Did you receive a Default Notice from the original creditor? Not that I recall...   Have you been receiving statutory notices headed “Notice of Sums in Arrears”  or " Notice of Arrears "– at least once a year ? Yes   Why did you cease payments? Loss of employment main cause   What was the date of your last payment? Early 2021   Was there a dispute with the original creditor that remains unresolved? No   Did you communicate any financial problems to the original creditor and make any attempt to enter into a debt management plan? No   -----------------------------------
    • Hello CAG Team, I'm adding the contents of the claim to this thread, but wanted to open the thread with an urgent question: Do I have to supply a WS for a claim with a court date that states " at the hearing the court will consider allocation and, time permitting, give an early neutral evaluation of the case" ? letter is an N24 General Form of Judgement or Order, if so, then I've messed up again. Court date 25 May 2024 The letter from court does not state (like the other claims I have) that I must provide WS within 28 days.. BUT I have recently received a WS from Link for it! making me think I do need to!??
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      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

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Kwik Fit - Horsham


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I took a real nice car that drove fantastic in for just an oil

change and a new tyre. I just wanted a basic oil and oil filter

change, so i paid £49.99 online for the oil filter and oil change. I

also wanted a slow puncture sorted, so I took the car in and after being told I needed four tyres and the tracking was out, I said no way mate this car has only just had its MOT like 30 miles ago, so how can this be true? So he said: “well it needs one done as its got the inside popping out and he showed me and the tyre was good as new but it did have something in the tread so I agreed he could replace two tyres, so I took two new tyres at a cost of £140 for two new budget tyres and a number plate bulb that he said was a milky colour and another that worked sometimes but not all the time. I thought okay they know best, but I left with a car that could no longer drive straight (steering wheel no longer centre). The car is no longer driving straight, why and how could this happen on a tyre change?

 

I wish I never took the car into kwik fit. I’m not sure my car is

even legal now, the steering wheel is at a 10 o’clock position when i’m going straight!!! I’m gutted, I’ve given good money to them.

 

I’m going to trading standards about this and will post as many

reviews as I can regarding this (tracking cheat) that kwik fit seem

to do, also the extra parts that kwik fit always seem to add. I’m

not going to let this lie, I cannot afford this sort of cheat and it

needs to be exposed. They have made my car horrible to drive and maybe even against the law to take on the road?

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Have you been back to complain to the branch manager?

 

Always the first thing to do

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Changing two tyres would not have the effect you are stating. The only way I could see that happening is if the tracking has been adjusted.

 

Just reading a few threads on Kwik Fit will show how 'some' of them invent work.

 

Do you know anyone that could have a look for you but without doing any work?

If you are asked to deal with any matter via private message, PLEASE report it.

Everything I say is opinion only. If you are unsure on any comment made, you should see a qualified solicitor

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Changing two tyres would not have the effect you are stating. The only way I could see that happening is if the tracking has been adjusted.

 

This is what i was unsure about changing a tyre would it make the steering wheel one sided, it also feels different in turning and seems like it wanders like i have to much toe in or something.

The car was as straight as a dime when i took it in and the steering wheel was 12oclock lovely to drive.

 

This should be a criminal offence.

I have no one that can look at it for me i could only ask that they put it back as it was and hope they do.

 

I've made a compliant to kwik fit complaints department via their website and will also use the CEO email provided here by old cogger. thanks guy's and hope they do the right thing.

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Its not a criminal offence to incorrectly adjust your tracking.

 

Take the car back to them and ask them to check its been done correctly noting the differences you now have with the steering wheel etc

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I didn't ask for the tracking to be touched. I just wanted a tyre change and some oil. so why touch the tracking?

The car has only just had a MOT the tracking was fine and i never asked for anyone to touch it, so for them to mess with it and then try and charge me to have it centred again should be a criminal offence.

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If you haven't contacted the centre as yet, I would recommend doing so by phone BUT only if you can record the call. You do not have to tell them that you are doing so. They may just say something incriminating.

You could go and complain to them and demand they sort it out. I still cannot see this as anything but the tracking. If they had damaged a wheel during the replacement process, your steering wheel should still be the same but as it is not, somebody has done something.

If you are asked to deal with any matter via private message, PLEASE report it.

Everything I say is opinion only. If you are unsure on any comment made, you should see a qualified solicitor

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I didn't ask for the tracking to be touched. I just wanted a tyre change and some oil. so why touch the tracking?

The car has only just had a MOT the tracking was fine and i never asked for anyone to touch it, so for them to mess with it and then try and charge me to have it centred again should be a criminal offence.

 

MOT check tracking??? only if Tyre worn on one side possibly? or uneven ?

:mad2::-x:jaw::sad:
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makes you wonder IF they jacked up on track rod etc??? or similar?

 

You raise a very good point. If at any time the tracing rods got bent by using them as a jacking point OR got them caught during jacking, this would have the same effect.

If you are asked to deal with any matter via private message, PLEASE report it.

Everything I say is opinion only. If you are unsure on any comment made, you should see a qualified solicitor

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MOT check tracking??? only if Tyre worn on one side possibly? or uneven ?

 

1) car had MOT on 3rd March (do they check tracking? i don't know) the car drove perfect and it had new tyres on so why would they check it? tracking was fine by how it drove.

2) I brought the car 8th march

3) I drove the car about 30 miles then i booked it into kwik fit for oil change and to fix a slow puncture. (puncture was on the NSR) !!

4) The car drove lovely nice and straight 12 oclock steering wheel no wobble no knocking.

5) after kwik fit the car is awful to drive and has a 10 oclock steering position while going on a straight road.

 

I'm not a mechanic so its the best i can describe it.

I now need another day of work just to phone and see if i can get the car back in for rework. can they even be trusted not to make things worse?

wish i never went there in the first place.

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No dont take it to another garage, that will only complicate any redress from kwik fit as they will undoubtedly claim the other garage has caused the problem.

You MUST take it back to kwik fit for remedy, only if they dont fix it or refuse to fix it, do you then go elsewhere.

 

If you do have to take it to a 3rd party garage for repairs then that forms the basis if a claim against kwik fit but sadly not if you dont offer kwik fit the chance to remedy first.

 

Whats actually on the invoice from KF ?

Does it just say for 2 x tyres?

 

Oh and finally just for information, tracking is NOT part of an MoT test

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Pull or drift on the car can be caused by multiple things but front wheel tracking is not one of them! It's a common misconception.

 

 

Tracking or vehicle geometry setting should always be done from back to front i.e rear tracking and camber adjustment first and then the front. However the steering wheel must always be locked in the straight ahead position and the toe in/out has a tolerance for each axle along with an individual measurement and cross axle measurement/tolerance.

 

 

Assuming all is correct then it is possible for a car to drift and the generally accepted standard is one lane change over 100 meters at 60 MPH.

 

 

If the car is outside these figures then you need to look at tyre conicity and a term called PRAT. If after checking this then subframe alignment needs to be checked.

 

 

Most of the above is beyond the capabilities of a kwik fit fitter or their management so you might now have to refer to a main dealer.

 

 

What car is it anyway?

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Most likely they "adjusted" the track rod nut by a couple of turns so they could claim that new tyres need alignment and squeeze another £40 from you.

Avoid them like the plague in future.

 

Spot on mate. its what's happened.

 

I took the car into another kwik fit branch and they used a hunter machine to show the wheel alignment and the front right was way way off so they checked all wheel balances and realigned the fronts and now the car (fiesta mk6 07 plate) can drive down a straight road with the steering wheel at 12 oclock position again instead of 10 oclock.

 

Horsham Kwik Fit is as corrupt as hell and i will never be going there again.

I'm still ****ed that them animals at Horsham can do this to my car. like i say it drove fantastic until they changed two tyres.

In the future i will use my local garage and give them some business.

 

Worthing Kwik Fit were very helpful though so credit were credits due.

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No dont take it to another garage, that will only complicate any redress from kwik fit as they will undoubtedly claim the other garage has caused the problem.

You MUST take it back to kwik fit for remedy, only if they dont fix it or refuse to fix it, do you then go elsewhere.

 

If you do have to take it to a 3rd party garage for repairs then that forms the basis if a claim against kwik fit but sadly not if you dont offer kwik fit the chance to remedy first.

 

Whats actually on the invoice from KF ?

Does it just say for 2 x tyres?

 

Oh and finally just for information, tracking is NOT part of an MoT test

 

on the invoice it has

oil filter

oil change

2 tyres

2 valves

2 balance

2 tyres disposal

2 bulbs

 

none of the above should have put my wheel alignment out. and every mechanic i've spoke to say the same. "STAY THE HELL AWAY FROM KWIK FIT"

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Well, at least they haven't damaged your car beyond repair as they do in many other occasions

 

Yes i can imagine, they have got away with so much for so long, they think they are above the law and in some ways they are, just like all big corporate companies they can do what they want with the public.

lesson learned here now :) they will never get me again and i will be sure to pass on how bad they are. different branches will give different results and i'm sure if i had gone to KF Worthing i would probably have been ok, But that Horsham branch needs to be investigated.

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well formal complaint to the CEO, and trading standards!

 

My proof is ? my word against there's?

I have both invoices now, But i don't see how it could prove anything either way.

if i had a mechanics report before i took the car to KF then ya, But i think they will just say the car was bad when it came in and how could i prove it any other way?

 

I don't want to waste all my time chasing these for nothing. But if you think it would really make a difference then i will. and thanks for the advice.

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we have so many reports regarding kwick tits that I am sure they are overdue a place on Watchdog.

 

Until these people are challenged they will keep doing this.

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The SabreSheep, All information is offered on good faith and based on mine and others experiences. I am not a qualified legal professional and you should always seek legal advice if you are unsure of your position.

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