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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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my 4 month husky pup onlead was attacked by 2 fully grown off lead mastiffs - need advise


skyee
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If Bankfodder has asked for the name of the dogs' owner, post it !!

 

:-)

 

Hi, I am a dog trainer and business owner of Home Counties Dog Training, legally this is fairly simple ---ish, if both (sets) dogs were OFF lead its fairly hard to prove anything without 2 or more witnesses, if both dogs were ON lead its fairly hard to prove anything without 2 or more witnesses, but if your dog was ON lead and the other dog/s OFF lead and there was at least 1 Witness then they are screwed, the fact they have paid £500 toward the cost is already an admission of sorts. You are not at fault here and you should be able to recover costs, even if via small claims court, but your dogs long term health/view to other dog's is more important now, how is yours around other dogs, more importantly, around other dogs the same size/colour as the attackers.

 

 

I wish you well.

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Hi Tezza,

 

Thank you for your advice.

 

Mine was on lead they were both off lead and have witnesses also, Summer isnt too bad with regard to other dogs as we have another adult husky and a very old man sharpie/staffy cross, the only thing that seems to bother her is when she sees 2 dogs together when walking. she hides behind our legs. Its not so much the money side that bothers me its that this has happened several times to different dog owners the police dont want to know and when the owner has been approached he screams harassment to police, I need to know that this man will legally be told to keep his dogs on lead and muzzled.

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  • 5 years later...

What happened with this in the end?

@skyee

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