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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

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      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
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      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Cabot Letter Before Action old LLoyds Credit Card.


Meadow_S
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Hi - I got advised to log my story on this site by MBaxter who I often work with in the states. He cant sing your praises highly enough.

 

1. I have an outstanding debt from a Lloyds C/C for just over 6k.

I received a letter before action sent to a relatives house who I have registered for my mail.

 

I do come back home every 3 months for about 10 days at a time and I am not sure whether I will stay here or not.

I own no property or assetts in the UK, so they can't touch me there but I don't know whether I will return to the UK as the industry we work in is changing fast and there is a possibility by the end of 2017, I could be back in the UK and don't want them to hit me with a CCJ by default.

 

2. The debt is from 2000 and I was paying said fleecers via Stepchange about £50 a month from 2008 up until June 2013 but I realized the outstanding amount was increasing. As a side note, it was Mbaxter who spoke to me about his DMP and I advised him on what I had learnt about my debt increasing so he stopped paying his too.

 

3. There had been several letters from them that I had asked my family member to open for me threatening to take my first born etc.

But about 8 weeks ago, I received a letter which was "a letter before action" from their solicitors.

 

Having read other threads on here and other sites, I sent them a CPR31 letter which I scanned and emailed to my relatives who sent it recorded delivery for me, with a footnote that I am living overseas and that if requested, they can have my US address or continue to write to the UK address in Southampton.

 

4. Tuesday, they sent a letter back acknowledging my letter, saying that they have referred this back to their client and that they will no longer be looking after this case anymore.

 

My question is,

should I send Cab's a CCA request for this now or should I await further communication from them

I fear they maybe serving court papers, so is it best to get in quick with this?

I am back next week for the Easter break, so I can send this myself.

 

I'd appreciate any advice anyone can offer.

 

Thank you.

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Hi Meadow_S and Welcome to CAG

 

I have moved your thread to the appropriate forum. (Debt Collection Agencies)

 

One point re the above...you cant use a CPR 31.14 until a claim has been issued against you (litigation has commenced)

 

Regards

 

Andy

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHER

 

Have we helped you ...?         Please Donate button to the Consumer Action Group - The National Consumer Service

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Hi Andy and thanks for getting back to me.

I'm having problems sending my post so hopefully this goes through this time.

I'm covering a night shift so may not be able to deal with this till later.

 

I'm sure you can guess where I got that advice from which was why Mike advised coming here instead.

Will having sent a CPR 31 out cause a problem and if so how do I deal with it?

should I send out a CCA request to Cabrot now or do I await a response from them?

 

Thanks

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They will disregard the CPR...and yes you should send a CCA request now

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHER

 

Have we helped you ...?         Please Donate button to the Consumer Action Group - The National Consumer Service

If you want advice on your Topic please PM me a link to your thread

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Great thank you. I'll deal with that later but it won't go out til tomorrow due to time difference. Would you advise I prove that I am living overseas or just leave as is?

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Great thank you. I'll deal with that later but it won't go out til tomorrow due to time difference. Would you advise I prove that I am living overseas or just leave as is?

 

Its irrelevant really...if you don't intend returning to the UK I personally would ignore them...but there again I would ignore them if I resided in the UK also:madgrin:

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHER

 

Have we helped you ...?         Please Donate button to the Consumer Action Group - The National Consumer Service

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The trouble is I'm not sure.

My work visa expires in early 2018 and the way our industry is at present, I may not be able to get it renewed although who knows what will happen if Trump becomes president - lol.

 

I just don't want to come back to find that I've got a CCJ against me and could do with/out the hassle of fighting a court case from this side of the water.

Thanks - Meadow

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Then send the CCA request:-)

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHER

 

Have we helped you ...?         Please Donate button to the Consumer Action Group - The National Consumer Service

If you want advice on your Topic please PM me a link to your thread

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  • 2 years later...

post above moved from recent thread

 

result then!

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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