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    • Doc 04-19-2024 11-01-51-merged-compressed.pdf good morning.    9 pages attached.    thank you  UCM
    • Hi I was being supplied my ovo after unknowingly being swapped from SSE.  My issues began when we had a smart meter fitted and our bills almost doubled overnight - we at the time assumed we were just paying not enough until then and just continued to pay the excess bills each. Month.    I would from time to time contact ovo and get faced with a call centre on South Africa of the most rude agents who would just hang up after hours of wait and I could not even get an acknowledgement of an issue with my meter.  At one point we were not in the property for like 4 months and the bills were coming just as high!  It was at this point I was sure something is not right and ovo only care to send bailiffs and started threatening us with a pay as you go meter despite me taking out a 3.5k loan to pay of my outstanding balance.  Around 1600 each on both gas and electricity.  This is where its gets really bad -  the very same day they sent me out a new bill saying the money paid already was only to cover up until the November previous and because its now Feb we owe another 1k.   By that August this had risen to over 3k and I still couldn't get anyone to even acknowledge a fault let alone fix it.    In despair I tried to swap suppliers and to my surprise octopus accepted us because even tho the debt is owed we are trying deal with.  During our time with them the bill was coming only on my wife's name as I was responsible for other bills and she this one - now that we owe them 3k they have magically started adding my name as well as my wife's to the same debt to apply double pressure and its showing on my experiwn report now with a question mark and 2700 showing in grey -  This was my wife's debt which we dispute we owe yet the have now sent me letter with both our names on from oriel and past due credit debt agencies - is this illegal and how can I get them to take my. Name of this and leave on wife's name as its so unfair they give us a both a defualt for wife's debt which we dispute anyway.    In the end about 3 weeks ago I wrote an email to their ceo and rishi sunak and low and behold for the first time in our history with ovo someone who spoke English contacted us and said she will look into our claim.    I explained to her that we feel our meter is faulty and despite me contacting them using WhatsApp email and phone I still have not got anyone to acknowledge a fault even. And that I dispute I Owe anything as my son was in hospital for 3 months and we stayed with him so house was empty and still. They were sending us super sized bills more than when we started at home.  She promised to investigate and a few days later replied that she is sorry for the poor customer service and offered us £50 compensation - however she also. Mentioned that she's attached statements for us confirming the payment for 3k I made was only up until Nov and in Feb despite me pay 3.5k nearly it's correct for them to bill. Me. Another £900 the very same day and she did not agree our meter was faulty and therfore the debt stands and she will not be calling it bcak from past due credit.  During my time with my new supplier post ovo, octopus I requested tehy check my. Meters because I felt they were faulty and over charging me and I got excellent response asking me for further details which I supplied and I got a. Response bcak within days to say my meter was indeed faulty and octopus have now remotely repaired it.   I then contacted the energy ombudsman and explained my situation how she at ovo tried to fob me off and demand I apy money we don't feel we owe due to faulty equipment we reported but ovo had to process or mechanism to deal with it or lodge complaint even without having to cc their ceo and our pm. And now I feel sick to think both husband and wife will get a 6  year default for debt which have a validity of a questionable nature.    I explained all this to the energy ombudsman and they accepted my case and I explained to them that my new supplier found my fault which ovo refueed to accept - I've uploaded the email from new supplier to ombudsman showing we had a fault.    My. Question is is there anything I can upload in defence of my case to ombudsman before they decide outcome ina few weeks    All advice greatly appreciated not only would I like advice on how to clear this debt but also how I can pursue ovo for compensation and deterrence for the future.  Thansk 
    • Thanks for the reply dubai 50 - if the statute is 10 years it has long passed - if it is 15 years i havea few months left. i shall ignore until it gets serious  An update - - I sent the letter to the bank in Dubai ( I did get delivery confirmation from Royal Mail)   - I have moved to a new address ( this is the address i gave to the bank in dubai)  - IDR are continuing to send Letters to the old address, which leads me to believe they are not in contact with the bank at all. - i have not replied to any correspondence digital or hard as they are non threatening ( as of yet).        
    • Your topic title was altered last June 23 by the owner of this forum in the interests of the forum Anyway well done on your result and thank you for concluding your topic, title updated.   Andy   .
    • So what    Why ? Consent Order/ Confidentiality ? This would be be invaluable to followers of your topic.  
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Rossendales saying i OWE £1000+ to HMRC for tax credits


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I had a DRO last year which after closing my business down wiped out about £9,000 of business rates

and other things such as unpaid tax and electricity etc.

 

All well. We live, we try and if we fail we hope that we can pick ourselves back up and have another go.

 

Now, today I had a letter from Rossendales

they said I owe £1000+ for over payment of tax credit.

There's no way I was overpaid.

To my knowledge it was all signed off and all acccounted for in the DRO.

 

I am trying to move on, not be dragged down by this crap and I will not let them affect me.

 

What to do?

 

I actually called Rossendale and told them this and half way thorugh realised people say do it in writing.

 

They only told me what I know, that they are acting on behalf of HMRC.

 

Really not sure what to do at this stage.

 

Please advise. I am through with these people trying to mess me up.

Edited by dx100uk
behave - dx
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removed the swear words

 

 

ignore the silly DCA

they have no powers whatsoever.

 

 

ring HMRC up

and findout what is going on

deal direct with them only.

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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removed the swear words

 

 

ignore the silly DCA

they have no powers whatsoever.

 

 

ring HMRC up

and findout what is going on

deal direct with them only.

 

Sorry about swear words. just got carried away.

 

OK will do.

 

I just checked my folder, I have had letters from hmrc for an over payment of £2** and I kept it as I knew it was included in the original DRO. Is it possible they have added some sort of fees on top of this? If so that does expain it and they can do one.

 

I will call them, do I share personal info with them?

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with HMRC yes.

 

 

they don't add fees etc

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Share on other sites

Right called HMRC.

 

They said that for the tax 14/15 they sent out an Annual Declaration in June 15, this was to confirm that I was earning what I said I was earning. I did not receive this letter for whatever reason, I moved from that address in July.

 

Tbh I was lost and I said to the women expain it in simple terms.

because I did not reply to them to confirm some info, they send you to the dogs.

Absolute joke. This is so wrong!

 

I said to her all was above board,

she has now passed me through to over payments team

and that she will send me a form to explain all this,

some kind of appeals form within the next 14 days.

 

I have done nothing wrong here, now I am having to tidy this mess up.

 

Now the women at overpayments is saying there's nothign she can do. And that it's with rossendales.

 

And that any change of address is not a valid reason.

She said that it now belongs to Rossendales.

 

What the actual hell.

 

I did not receive a letter end of.

She said it is in the contract.

That if I did not notify them of a change of address then there's nothign they can do.

 

Sseriously I don't need this right now.

 

If this can not be sorted

can I do a DRO again?

I am not dealing with this.

They are just trying their best to reel in money they have given out.

 

Like the whole notifying them off change of address, that's like a booby trap isn't it.

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no its what you should have done

 

 

ok well you need to deal with it

but as said

not with the DCA

they are powerless totally

 

 

she didn't say its sold

they cant sell debts to anyone.

 

 

it just means they have been asked to collect it/chase

just remember THIS IS NOT THE BAILIFF WING

and never can be.

 

 

there are lots of threads here on HRMC/DCA's

you can deal directly. end off

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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OK you say 'deal directly with HMRC' but the womrn kept saying 'it's too late Rossendale are now dealing with it, you had 42 days to reply' etc..

 

Thing is I never got a letter, they were sending to an ld address??

 

Can I take abrathr here knowing that Rossendale have no power to make me a visit?

And what about HMRC?

 

Two questions?

 

How can I just get this out of my life?

And what is the worst that can happen i al this?

 

Thank you for you time muchly appreciated.

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translator please....

 

 

they are a DCA they can do nothing.

 

 

go read the other HMRC threads

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Share on other sites

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Share on other sites

Thanks, reading now.

 

Here is a crazy theory, is it possible HMRC or WORKING TC are selling off old files or somehoe re wording old cases which are then profitable for horrible cowboy outfits like those mentioend here?

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they cant sell a gov't debt end of

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Share on other sites

as that link - poss sar time?

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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as that link - poss sar time?

 

OK is this intended to scare them a little? Make them back off? Fire with fire?

 

What could be likely outcomes?

 

Thanks.

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well you are entitled to check their facts are correct.

unless you don't dispute the sum owed?

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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well you are entitled to check their facts are correct.

unless you don't dispute the sum owed?

 

 

Well this whole thing has happaned because I did not reply to a letter to confirm I was still in the same situation. I was already in need of the money when I was getting it, then because I did not sign a letter and confirm I needed the money when I was receiving it they then say 'right we want it all back'!

 

Hmmmm...

 

That's a little unfair is it not?

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Nope. You weren't entitled to it so they want it back.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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Nope. You weren't entitled to it so they want it back.

 

I was entitled to it. Otherwise I would not have claimed it.

 

I am now unemployed and claiming U.C, where does that leave me?

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If you didnt tell them, then as far as the law is concerned, you arent entitled to it.

 

Now, calm down and read the info given. Right now youre panicking and not reading. You are going to be sent appeal forms soon, so get those filled in and wait for an answer. Meanwhile, ignore the DCA. They cannot do ANYTHING. They are there just to scare you into paying.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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I was entitled to it. Otherwise I would not have claimed it.

 

I am now unemployed and claiming U.C, where does that leave me?

 

Who says?

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Share on other sites

If you didnt tell them, then as far as the law is concerned, you arent entitled to it.

 

Now, calm down and read the info given. Right now youre panicking and not reading. You are going to be sent appeal forms soon, so get those filled in and wait for an answer. Meanwhile, ignore the DCA. They cannot do ANYTHING. They are there just to scare you into paying.

 

Who is sending this form out? HMRC or the DCA?

 

I am calm, I have been here before. I am not letting any DCA get me. They are all cons.

 

If I am on Universal Credit now, I am literaly on £30 a week, will this go in my favor if I have to pay back.

 

The issue is I moved address and I think this was the time they might have been writing to me, this is the first I have heard on this matter now.

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Hi. I have received a form, it's called TC846.

 

I guess this is a form for me to challenge their claim?

 

I need some advice filling it out.

 

The whole reason I think they are coming at me now demanding £1000+ back is because I could not sign a letter they sent to me asking me to confiem I was still in need of the working tax they had already agreed to pay me, I had moved house around this time and this is why I did not get any letter.

 

The first I heard about all this was last week (6 months later) when a letter from Rossendale was received.

 

The key question on the form is:

 

7. Did you contact us to tel us your personal circumstances on your award notice were wrong or incomplete

a/ [yes/no]

b.

 

7b. Did you contact us to tel us your payments did not match those shown on your award notice.

a. [yes/no]

 

 

8. Don you think the overpayment happened because.

a: we didn't change your award within 30 days of you telling us about a change that reduced your payments [yes/no]

b. we made a mistake [yes/no]

c. we gave you incorrect advice [yes/no]

 

 

At the end of the day I needed the money they gave as I was broke and everything was correct at time of claiming, then they write to me to ask is everything ok, have we paid you correctly for the last however many months? If I had wrote back and said yes everything is fine, I still need the money that would have been ok, but because I did not (I did not receive any letter) then al this happens.

 

I just want to tie this up, can you please help me and best advise on how I can do so.

 

I am claiming universal credit and only have £30 a week spare, it's not even ennough to live off, there's no way I can even think about paying this off. Plus I am well within my right as I was claiming it correctly, but because I did not write back this has all kicked off.

 

Thanks.

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please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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