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    • No I'm not. Even if I was then comments on this forum wouldn't constitute legal advice in the formal sense. Now you've engaged a lawyer directly can I just make couple of final suggestions? Firstly make sure he is fully aware of the facts. And don't mix and match by taking his advice on one aspect while ploughing your own furrow on others.  Let us know how you get on now you have a solicitor acting for you.
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    • Thank you for your reply, DX! I was not under the impression that paying it off would remove it from my file. My file is already trashed so it would make very little difference to any credit score. I am not certain if I can claim compensation for a damaged credit score though. Or for them reporting incorrect information for over 10 years? The original debt has been reported since 2013 as an EE debt even though they had sold it in 2014. It appears to be a breach of the Data Protection Act 1998 Section 13 and this all should have come to a head when I paid the £69 in September 2022, or so I thought. The £69 was in addition to the original outstanding balance and not sent to a DCA. Even if I had paid the full balance demanded by the DCA back in 2014 then the £69 would still have been outstanding with EE. If it turns out I have no claim then so be it. Sometimes there's not always a claim if there's blame. The CRA's will not give any reason for not removing it. They simply say it is not their information and refer me to EE. More to the point EE had my updated details since 2022 yet failed to contact me. I have been present on the electoral roll since 2012 so was traceable and I think EE have been negligent in reporting an account as in payment arrangement when in fact it had been sold to a DCA. In my mind what should have happened was the account should have been defaulted before it was closed and sold to the DCA who would then have made a new entry on my credit file with the correct details. However, a further £69 of charges were applied AFTER it was sent to the DCA and it was left open on EE systems. The account was then being reported twice. Once with EE as open with a payment arrangement for the £69 balance which has continued since 2013 and once with the DCA who reported it as defaulted in 2014 and it subsequently dropped off and was written off by the DCA, LOWELL in 2021. I am quite happy for EE to place a closed account on my credit file, marked as satisfied. However, it is clear to me that them reporting an open account with payment arrangement when the balance is £0 and the original debt has been written off is incorrect? Am I wrong?
    • OMG! I Know! .... someone here with a chance to sue Highview for breach of GDPR with a very good chance of winning, I was excited reading it especially after all the work put in by site members and thinking he could hammer them for £££'s and then, the OP disappeared half way through. Although you never know the reason so all I can say is I hope the OP is alive and well regardless. I'd relish the chance to do them for that if they breached my GDPR.
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      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

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Advice regarding social services and university.


abc12321
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Hi all,

 

I hope you are well. I have been in foster care since I was 3 until I was 21, and now I am 22. However social said they would keep supporting me until I was 25 as long as I am in full time education. I completed three years at university and got my degree, I then decided to do a masters. However when I was barely a month or so into the masters I had to come home because I was taken ill. I wasn’t in a fit state to continue with mental health problem, thus at this point so I decided to defer my masters.

 

I was realised from hospital and came home, at this point social services were being fantastic about things. However, I relied on my social worker to sort things out as I was in no fit state to sort it myself. When I say thing like defer me from the masters, sort things out with the uni, accommodation etc.

 

3-4 months have gone by since coming home and I have recently discovered my social worker hasn’t done any of these things. I have had an e-mail from the university saying what’s going on, we know you are ill. Today, I discovered my accommodation contract hasn’t been sorted, in which they said I could get out if I provided substantial documentation from a GP. Obviously at the time I left things with my social worker and just assumed it was done, I now owe almost £1000. The thing is that in the summer we agreed social will pay for a certain amount and I pay roughly a £10 deficit each month, this was agreed verbally. I believe social have stopped paying the bill therefore I am lumbered with the whole amount.

 

In addition, when a student usually comes out of university social usually help said student get on their feet. However, the contact has been scarce over time. I received a cheque for £1,900 which was because my masters was on a scholarship and the uni said I can keep it as I was still enrolled at the time the incident happened. I was honest with social which was all good. At the time I said I would put it to good use and have driving lesson, with the aim of increasing my employability.

 

Contact has lessened and I feel in the lurch, as I am living with a relative and can’t stay here much longer, social haven’t helped in finding me a flat of my own, I found a flat on my own which was affordable, but I could get it as I had no guarantor and none of my family were in a position to help. Social then said they won’t help me because I have this cheque. However with various expenses including Christmas, I have spent a little of it, but now I am just using it to live essentially. I have had to go to the council and declare myself homeless. I am jobless at the moment and have been doing everything in my power such as updating my CV, applying for jobs and even been to a job interview today. I have applied for JSA in which I wasn't helped with, which can be trick given the circumstances.

 

I spoke to my social worker last week and she only wanted to see if I had applied for JSA so she could stop paying me Independent living allowance which is fair, because that has been good deed from them to me. However I feel slightly overwhelmed at the minute as I am trying to find a flat, a job. And now I have discovered that nothing has been done since coming back from university and find out I have this £980 debt. I feel it wouldn’t have been this much if my social worker had got me out of the contract. And uni fees are still being charged I believe.

 

Sorry, I don’t mean to paint social services in a bad light, I am only speaking from experience. And I haven’t ever had a problem with them before. But it’s agitating and everything is playing on my mind, which is not good for my mental health, as I have had to overcome a lot to get to this point. Any advice is welcome and thanks for reading.

 

Many thanks,

Abc12321

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@dx100uk - you usually know a thing or 2 - thoughts on this mate as the OP advises they had some mental health issues and social offering to assist would that constitute as his legal guardians as such and therefore they be liable to sort this mess out?

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