Jump to content


  • Tweets

  • Posts

    • Massive issues from Scottish Power I wonder if someone could advise next steps. Tennant moved out I changed the electric into my name I was out the country at the time so I hadn't been to the flat. During sign up process they tried to hijack my gas supply as well which I made it clear I didn't want duel fuel from them but they still went ahead with it. Phoned them up again. a few days later telling them to make sure they stopped it but they said too late ? had to get my current supplier to cancel it. Paid £50 online to ensure there was money covering standing charges etc eventually got to the flat no power. Phoned Scottish Power 40 minutes to get through they state I have a pay as you go meter and that they had set me up on a credit account so they need to send an engineer out which they will pass my details onto. Phone called from engineer asking questions , found out the float is vacant so not an emergency so I have to speak to Scottish Power again. Spoke with the original person from Scottish Power who admitted a mistake (I had told her it was vacant) and now states that it will take 4 weeks to get an appointment but if I want to raise a complaint they will contact me in 48 hours and it will be looked at quicker. Raised a complaint , complaints emailed me within 24 hours to say it will take 7 days till he speaks with me. All I want is power in the property would I be better switching over to EON who supply the gas surely they could sort it out quicker? One thing is for sure I will never bother with Scottish Power ever again.    
    • Hi. Please don't follow McD's advice to contact Met to appeal. They won't listen and you could end up giving them helpful information. HB
    • The UK-based mining giant Anglo American says it has received a takeover proposal from Australia's BHP.View the full article
    • who gave you the NTH? who was it sent to? thread title updated dx  
    • blimey CAG gave all that FREE help over +6mts and +100 posts and they never even bothered to comeback...
  • Recommended Topics

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like

PRA Group Phone call about very old GE Store Card 'debt'


triageuk
style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 2965 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

Hi Guys,

 

I am slightly confused as to what to do. I will explain the situation below and then explain the confusion. Any help/advice would be more than appreciated.

 

I received a phone call yesterday on my mobile phone from a lady called AMY from the "PRA Group".

 

 

She claims that I have a "G.E.Capital bank store credit card" debt of £310.91.

 

 

I am not aware of this debt and told her as such.

She told me that I apparently took this agreement out in 2002

and that they had owned the debt (as mckenzie hall) since 2007.

 

 

She told me that after the name change/merge all files were being revisited.

I advised this was the first I had heard about it and took the relevant details

and told her I would be writing/emailing them shortly.

 

 

I have looked through my records and I definitely have no records relating to this.

I have even gone onto my credit report and nothing there shows any reference to a

g.e.capital account, mckenzie hall account or a PRA Group account.

 

As far as I am aware I have never had such a debt nor never even been contacted about such a debt.

I was going to send them a prove it letter,

however, this is where the confusion lies,

after reading some posts on here it seems to suggest it is also statute barred (if it exists at all).

 

What is the best way to proceed?

Should I send a prove it letter?

A Statute barred letter?

or a combination of both?

 

Any help would be greatly appreciated.

 

Kind Regards

Link to post
Share on other sites

it should be SB depending on when the last payment was made....personally i would treat it as SB and email them stating so.....also inform them should they persist in chasing you for this that you will raise a complaint with FOS......funnily enough I've had a text from them asking me to make a payment - for what and for how much is anyones guess, also been getting phone calls from them but not yet answered, could be chasing me for an SB debt also

Link to post
Share on other sites

Hi Neil6534,

 

Thanks for the response. I thought that initially, then I was worried if that seems to suggest I am admitting it is my debt but it is statute barred. Or does that make no difference? As it is statute barred does that mean they can not put negative stuff on my credit file?

 

Thanks again for the help

Link to post
Share on other sites

if its sb they can chase you as much as they like, within reason otherwise it becomes harassment which they can be done for too.....if it is sb they can not affect your credit file, they can not threaten court action, if its sb you dont need to admit anything tell them it is sb and tell them to leave you alone

Link to post
Share on other sites

In looking for a basic template on Google The Money Saving Expert Forums came up with a hybrid that I used. I would post a link to it but I am unable to as a new user. The template I used is below. I will get back to you guys with a response (if and when I get one). [edit]The bolding does not show up on the one below[/edit]

 

[removed] - dx

 

Thanks again

Edited by triageuk
to advise formatting different
Link to post
Share on other sites

ignore them.

 

 

if they want to be stupid enough to issue a claimform

the sb defence will kill it dead.

 

 

I'd have a little fun with them if I were you.

and record the call if they ring back.

 

 

they cant threaten court, if they do they are in trouble.

 

 

and you simply fwd the recording to the FCA.

 

 

they have been fined by the FCA before about such claims when pra was known aKtive capital or whatever

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

just remember

a DCA IS NOT A BAILIFF

 

 

and have NO such LEGAL POWERS

 

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

better people don't get enticed into sending pointless letter

simply invites letter tennis with these fleecers.

 

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

Don't whatsoever get into a dialoque with these people!

 

You can't claim SB on something you know nothing about.

 

Don't take any more calls from them either, just wait for them to write and post on here if you receive anything from them.

Link to post
Share on other sites

They have written back to me.

 

They have placed all activities on hold and are "looking into it". They have sent me information on their complaints procedure and how to complain to the fos, csa e.t.c.

 

so awaiting further contact at the moment

Link to post
Share on other sites

  • 2 months later...

I have had a final resolution. They apologised but were not aware of the circumstances. They agreed it was staute barred and have no copy of the original agreement. All collection activities will cease immediately and the case will be closed.

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...