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    • They did reply to my defence stating it would fail and enclosed copies of NOA, DN Term letter and account statements. All copies of T&C's that could be reconstructions and the IP address on there resolves to the town where MBNA offices are, not my location
    • Here are 7 of our top tips to help you connect with young people who have left school or otherwise disengaged.View the full article
    • My defence was standard no paperwork:   1.The Defendant contends that the particulars of claim are generic in nature. The Defendant accordingly sets out its case below and relies on CPR r 16.5 (3) in relation to any particular allegation to which a specific response has not been made. 2. Paragraph 1 is noted. The Defendant has had a contractual relationship with MBNA Limited in the past. The Defendant does not recognise the reference number provided by the claimant within its particulars and has sought verification from the claimant who is yet to comply with requests for further information. 3. Paragraph 2 is denied. The Defendant maintains that a default notice was never received. The Claimant is put to strict proof to that a default notice was issued by MBNA Limited and received by the Defendant. 4. Paragraph 3 is denied. The Defendant is unaware of any legal assignment or Notice of Assignment allegedly served from either the Claimant or MBNA Limited. 5. On the 02/01/2023 the Defendant requested information pertaining to this claim by way of a CCA 1974 Section 78 request. The claimant is yet to respond to this request. On the 19/05/2023 a CPR 31.14 request was sent to Kearns who is yet to respond. To date, 02/06/2023, no documentation has been received. The claimant remains in default of my section 78 request. 6. It is therefore denied with regards to the Defendant owing any monies to the Claimant, the Claimant has failed to provide any evidence of proof of assignment being sent/ agreement/ balance/ breach or termination requested by CPR 31.14, therefore the Claimant is put to strict proof to: (a) show how the Defendant entered into an agreement; and (b) show and evidence the nature of breach and service of a default notice pursuant to Section 87(1) CCA1974 (c) show how the claimant has reached the amount claimed for; and (d) show how the Claimant has the legal right, either under statute or equity to issue a claim; 7. As per Civil Procedure Rule 16.5(4), it is expected that the Claimant prove the allegation that the money is owed. 8. On the alternative, as the Claimant is an assignee of a debt, it is denied that the Claimant has the right to lay a claim due to contraventions of Section 136 of the Law of Property Act and Section 82A of the consumer credit Act 1974. 9. By reasons of the facts and matters set out above, it is denied that the Claimant is entitled to the relief claimed or any relief.
    • Monika the first four pages of the Private parking section have at least 12 of our members who have also been caught out on this scam site. That's around one quarter of all our current complaints. Usually we might expect two current complaints for the same park within 4 pages.  So you are in good company and have done well in appealing to McDonalds in an effort to resolve the matter without having  paid such a bunch of rogues. Most people blindly pay up. Met . Starbucks and McDonalds  are well aware of the situation and seem unwilling to make it easier for motorists to avoid getting caught. For instance, instead of photographing you, if they were honest and wanted you  to continue using their services again, they would have said "Excuse me but if you are going to go to Mc donalds from here, it will cost you £100." But no they kett quiet and are now pursuing you for probably a lot more than £100 now. They also know thst  they cannot charge anything over the amount stated on the car park signs. Their claims for £160 or £170 are unlawful yet so many pay that to avoid going to Court. When the truth is that Met are unlikely to take them to Court since they know they will lose. The PCNs are issued on airport land which is covered by Byelaws so only the driver can be pursued, not the keeper. But they keep writing to you as they do not know who was driving unless you gave it away when you appealed. Even if they know you were driving they should still lose in Court for several reasons. The reason we ask you to fill out our questionnaire is to help you if MET do decide to take you to Court in the end. Each member who visited the park may well have different experiences while there which can help when filling out a Witness statement [we will help you with that if it comes to it.] if you have thrown away the original PCN  and other paperwork you obviously haven't got a jerbil or a guinea pig as their paper makes great litter boxes for them.🙂 You can send an SAR to them to get all the information Met have on you to date. Though if you have been to several sites already, you may have done that by now. In the meantime, you will be being bombarded by illiterate debt collectors and sixth rate solicitors all threatening you with ever increasing amounts as well as being hung drawn and quartered. Their letters can all be safely ignored. On the odd chance that you may get a Letter of Claim from them just come back to us and we will get you to send a snotty letter back to them so that they know you are not happy, don't care a fig for their threats and will see them off in Court if they finally have the guts to carry on. If you do have the original PCN could you please post it up, carefully removing your name. address and car registration number but including dates and times. If not just click on the SAR to take you to the form to send to Met.
    • In order for us to help you we require the following information:- [if there are more than one defendant listed - tell us] 1 defendant   Which Court have you received the claim from ? County Court Business Centre, Northampton   Name of the Claimant ? LC Asset 2 S.A R.L   Date of issue – . 28/04/23   Particulars of Claim   What is the claim for –    (1) The Claimant ('C') claims the whole of the outstanding balance due and payable under an agreement referenced xxxxxxxxxxxxxxxx and opened effective from xx/xx/2017. The agreement is regulated by the Consumer Credit Act 1974 ('CCA'), was signed by the Defendant ('D') and from which credit was extended to D.   (2) D failed to comply with a Default Notice served pursuant to s87 (1) CCA and by xx/xx/2022 a default was recorded.   (3) As at xx/xx/2022 the Defendant owed MBNA LTD the sum of 12,xxx.xx. By an agreement in writing the benefit of the debt has been legally assigned to C effective xx/xx/2022 and made regular upon C serving a Notice of Assignment upon D shortly thereafter.   (4) And C claims- 1. 12,xxx.xx 2. Interest pursuant to Section 69 County Courts Act 1984 at a rate of 8% per annum from xx/01/2023 to xx/04/2023 of 2xx.xx and thereafter at a daily rate of 2.52 to date of judgement or sooner payment. Date xx/xx/2023   What is the total value of the claim? 12k   Have you received prior notice of a claim being issued pursuant to paragraph 3 of the PAPDC (Pre Action Protocol) ? Yes   Have you changed your address since the time at which the debt referred to in the claim was allegedly incurred? No   Did you inform the claimant of your change of address? N/A Is the claim for - a Bank Account (Overdraft) or credit card or loan or catalogue or mobile phone account? Credit Card   When did you enter into the original agreement before or after April 2007 ? After   Do you recall how you entered into the agreement...On line /In branch/By post ? Online   Is the debt showing on your credit reference files (Experian/Equifax /Etc...) ? Yes, but amount differs slightly   Has the claim been issued by the original creditor or was the account assigned and it is the Debt purchaser who has issued the claim. DP issued claim   Were you aware the account had been assigned – did you receive a Notice of Assignment? Not that I recall...   Did you receive a Default Notice from the original creditor? Not that I recall...   Have you been receiving statutory notices headed “Notice of Sums in Arrears”  or " Notice of Arrears "– at least once a year ? Yes   Why did you cease payments? Loss of employment main cause   What was the date of your last payment? Early 2021   Was there a dispute with the original creditor that remains unresolved? No   Did you communicate any financial problems to the original creditor and make any attempt to enter into a debt management plan? No   -----------------------------------
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4 year old Samsung 3D TV rights to repair or replacement


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This was covered on Watchdog or other such programme. I thought there was a repair available.

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Was it? Do you have reference to said programme? Manufacturers/Retailers are very sneaky and will deniy any problem exists.. Until you force their hand..

 

They can be repaired as the video shows, but I have no idea how much it costs...

 

Still have not had a call or reply to my email as to when my TV will be looked at/collected?

 

Having a look around some places are still selling my set at £1500, nothing on the 2nd hand market? I wonder where they all are?

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In a skip probably,

 

Think of the refund amount as a proportion of the cost of the item over time. We've already established that 6 years is a fair lifespan so take the £1350, divide it by six and times it by two to get the amount you ought to expect. In effect you've already had two thirds of the expected enjoyment of the set and I don't think it's unreasonable to expect to have paid in some way for that. (and no, I don't work for Curry's either)

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In a skip probably,

 

Think of the refund amount as a proportion of the cost of the item over time. We've already established that 6 years is a fair lifespan so take the £1350, divide it by six and times it by two to get the amount you ought to expect. In effect you've already had two thirds of the expected enjoyment of the set and I don't think it's unreasonable to expect to have paid in some way for that. (and no, I don't work for Curry's either)

 

Although valid, that is not the point as when one pays £1000 for an item one expects it to be trouble free for several years otherwsie one might as well buy a budget TV every couple of years and dump it when it goes faulty.

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I did a search on watchdog and they did do lots of stories about mobile phones but I couldn't find anything about their TVs

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I did a search on watchdog and they did do lots of stories about mobile phones but I couldn't find anything about their TVs

 

It was on that type of programme. People were having problems with the manufacturers taking any responsibility for the problem the OP describes. So they were doing a DIY repair themselves.

 

I just can't remember what programme it was on, but it was on a few years ago.

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In a skip probably,

 

Think of the refund amount as a proportion of the cost of the item over time. We've already established that 6 years is a fair lifespan so take the £1350, divide it by six and times it by two to get the amount you ought to expect. In effect you've already had two thirds of the expected enjoyment of the set and I don't think it's unreasonable to expect to have paid in some way for that. (and no, I don't work for Curry's either)

 

So I should be able to enjoy my remaining 2 years without a problem and to the same quality as the 1st 4... They will either have to fix it, or show me where I can buy the same set for the £400 they may offer me...

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£1250 + for set = say budget set (£120.00) yearly would equal 12 years of sets for the same price = depreciation over 12 months to the tune of £105.00 per year approx b= bad investment! I know I got one, but the cheaper Samsung comparable set same model/size/make now a lot cheaper BUT minus certain programs which I have on mine also Freeview now no choice freeview/freesat?

:mad2::-x:jaw::sad:
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  • 2 weeks later...

Well I have finally had a reply to my email and I quote.

 

"As a company, we do understand our obligation to provide a remedy for products that develop a fault following the expiry of the guarantee. In certain situations, I do appreciate that the manufacturing defects may not manifest themselves until after the initial warranty period has expired.

 

In view of this and in order that we may consider your request, we would like to inspect your product to diagnose the cause of the fault. With this in mind, we will require a payment of £95.00 for us to pick up the product and assess the unit at our repair centre. Should our workshop discover a manufacturing fault with the product, your assessment charge will be refunded and your product repaired at no cost."

 

Now my concern is I pay the £95 they take the TV away, and then fob me off with this is not a manufacturing fault, or even worse that I have in some way caused this fault. Bearing in mind my TV set is in A1 condition.

 

I have just rang them and basically I will need my own independant report as to what is wrong with the tv and how much it will cost to repair.. otherwise if I just send it in with my £95 they can just reject it as no proof it is a manufacturer fault?...good job I asked first..

 

So I will first have to cough up £95 for there diagnostics, and what ever an independant report will cost me, then send it back to them armed with all relevant info...now my concearn again is I cough up this money only for them to say its not economically viable for them to repair and I end up with the maybe £400 as a good will gesture? Not the outcome im looking for.

 

The TV needs a new panel, or the technical ability/equipment to repair it, now I very much doubt that KNOWHOW have the knowhow (pardon the pun) to repair this, even in their state of the art repair center, Im pretty sure they just swap out parts and do software installs, Id be very suprised if they repair down to component level. So they either swap out the panel for a new/refurbished one, or more than likley as most on here have said they may offer me the good will gesture.

 

Has anyone been down this route before, I dont want to be waisting my time going through the motions if at the end of it, my TV is not repaired.

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As much as I would like to say yes to that offer, I cannot. You will have no idea whether the assessor will be independant. You would be better paying for your own report from someone who is truly independent. Put the offer to them and see what they come back with. If they accept your offer and it is a manufacturing fault, they will refund you the report costs.

 

Let us be clear, you will not get another TV from Currys. If you are successful they will pay a contribution to put towards another TV. If you don't accept what they offer, your only other option is court action and let a judge decide which is a 50/50 chance.

If you are asked to deal with any matter via private message, PLEASE report it.

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  • 1 month later...

Hehe, no they do not work for Currys. Talk about paranoid? Confusion I sense in this young Jedi!

 

If it's down to a manufacturing fault, you will get offered something, I'm not sure if you'd be looking at as much as £450 though. You only get offered depreciated credit though if the parts aren't available, or so they told me. You can either get your own report done to conclude the cause of the fault or they will do it for you. I had mine done, they charged me £95 to cover transport and labour costs, but this was refunded when they found the fault was down to a manufacturing fault. Got the TV back repaired and it cost me nothing. Mine also had capacitor? repair done, so I assume this means component level repair?

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  • 3 months later...
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