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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Barclaycard - **Penalty Chgs repaid with Compound Int; defaults removed** (probably)


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Hi Martin and thanks for the update.

 

I assume agreement reached but Confidentiality applies so you can't tell us any more.

 

Well done on reaching an acceptable settlement.

 

:-)

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Thanks slick, you are correct that i cannot disclose any of the terms of the TO due to confidentiality written into it.

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Hi Martin,

 

I understand and have amended the thread title to reflect your (probable) win.

 

:-)

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Hi Mum,

 

I've just replied to you in response to the post on your own thread.

 

Best discuss your case there.

 

:-)

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May I ask how one "tweeks" a TO????

 

Hi Mum, yes you may ask, you simply communicate that the TO isnt quite what you agree to and ask them to add or remove whatever your unhapoy with, they then either agree and amend or refuse and you carry on with rejecting the offer.

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Hi Martin,

 

I understand and have amended the thread title to reflect your (probable) win.

 

:-)

 

Thankyou Slick

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  • 2 weeks later...

TO returned by court with notes that:

 

"If the parties wish the schedule to be kept confidential between the parties and not to be kept/placed on the court file, the TO should be amended"

 

Also refers to chancery division as linked below and in particular para 4

 

 

https://www.justice.gov.uk/downloads/courts/chancery-court/chancery-division-extending-time-limits-sealing-tomlin-orders.doc

 

 

Personally i dont mind if its confidential or not.

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I checked out the link you mention.

 

 

It says: To ensure that the claim is purely a money claim, the solicitors for the parties must include with the request for an order the following wording:

“We certify that the only relief sought in this claim/counterclaim is the payment of money including any interest and costs, and that no ancillary relief has been sought at any stage”.

 

 

So does that mean that any negotiations on any TO should include this wording?

does this potentially prevent the confidentiality clause?

 

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No it doesnt mum, it only applies to TO 's which are specifically for money only and that do not include "other" terms, for example, cra data removal, hence the term "ancillary relief"

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Strange tho that TO's were originally designed not to be used for only money relief

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Yes basically, thats what the chancery division is stating

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So - taking this further - even if one signs an initial confidentiality clause within a TO, does this mean that the papers will get returned and the wording changed to include the above quote - which in turn then means confidentiality doesn't count ?

Just checking.

Not sure if it affects me, but good for everyone to know...

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Well thats it in black and white but depends on the judge on the day.

 

Whilst there are rules which appear to be rigidly adhered to, that is not always the case as we have seen many times with other areas in cpr

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