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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Local connections


cumbria556
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Trying to apply for for social housing, keep getting turned down (8 times now) because of not having a "local" connection, although I have lived within 5 miles of the town for 25 years, is this legal ?. This to me seems like some strange form of racism.

Ideas welcome.

thanks

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Can you prove your connection to the area for the last 25 years? For example old utility bills with you name and address in the area, bank/credit card statements, employment or benefits records etc.

 

Usually they are asking for relatives in the area to show you have family connections and roots. I had the same problem with my local council when I returned to the UK after being repatriated from Iraq just before the first Gulf War. As I had taught in the area, went to school in the area as a kid I could prove a connection - it also helped my local newspaper gave me plenty of publicity as well as my local MP at the time jumping on the publicity bandwagon. So I managed to eventually get social housing.

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  • 3 weeks later...

Hi

 

I would write to the social housing provider and thank them for their response but due to being informed in that response 'of not having a "local" connection' as a reason for my application being refused I would like further clarification of this and also to be provided with the following:

 

1. Complaints Procedure.

 

2. Allocations/Letting Policy.

 

3. Customer Care Standards

 

Make sure to keep copies of all letters, get free proof of posting from post office, keep a good paper trail.

 

What you need to see is their Allocations/Lettings policy to see if it specifically states local connection.

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I cannot give any advice by PM - If you provide a link to your Thread then I will be happy to offer advice there.

I advise to the best of my ability, but I am not a qualified professional, benefits lawyer nor Welfare Rights Adviser.

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You will get no social housing anywhere in the country unless you satisfy the housing application points system on need

 

Unless you are disabled or have children etc your chances are zero

 

The simple fact is that there is to little social housing left as the majority of housing stock has been sold off under right to buy and not replaced

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