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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Fleas!


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Not serious thread but.........

For the first time since we have had our cat she has fleas! we have had her for almost a year now.

Been to the vet to get a flea treatment...almost £10 and thats with a 20% discount!

Now comes the fun bit, was messaged by my daughter when I got back...they are fumigating her workplace for fleas!!!!!! Should I push my luck and ask them to pay for my cats flea treatment? Or will they just say its a coincidence?

Would you ask them?

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They might think your daughter carried the fleas to work and include her in the fumigation.

 

The cat flea treatment e. Frontline, does work quite well. In my garden there are a number of regular hedgehog visitors and they carry fleas. I can remember years ago, our old dog bothering a hedgehog and coming back covered in fleas.

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Just a note, Frontline removed their active ingredient and no longer works well.

 

Advantage, which you could only get on presciption has now become over the counter and works extremely well.

 

You can get advantage from amazon. It's what we use on our cats after frontline stopped working.

We hang the petty thieves and appoint the great ones to public office ~ Aesop

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You don't have to go to the vet for spot-on flea treatments. I'm pretty sure I've seen them in Boots and you can buy them online as well.

 

HB

 

You can also purchase Flea treatments (Frontline) from Pets at Home.

 

Our Vet now uses PrinoVox

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I wasn't aware Frontline no longer contains the active ingredient - Fipronil. There are those who claim fleas have become resistant to Fipronil. They may be but in quite a lot of stories of resistance I hear owners switch to an alternative which is exactly the same dose of the same ingredient under a different brand name and claim success - go figure. What I'm fairly sure happens is that having treated an animal with the best known brand and failed to eradicate the fleas they then change brands AND treat the house. If your animal has fleas then your home is full of flea eggs. A combination of a spray and your vacuum cleaner is equally important as treating the pet. There's one called Skoosh which is highly effective as it's silicone based and treats across the whole life cycle of the flea. It isn't cheap but it works.

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We've always used indorex on the house and furnishings. When the fleas came back on the cat, it was on the cat alone. Switched to advantage, no more fleas.

We hang the petty thieves and appoint the great ones to public office ~ Aesop

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Indorex is also highly effective but you do have to be careful where you use it as it's a cocktail of toxic chemicals. The reason I'm so fond of Skoosh is because it's so safe to use even in babies and childrens' rooms/furnishings and won't poison cats.

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