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    • Monika the first four pages of the Private parking section have at least 12 of our members who have also been caught out on this scam site. That's around one quarter of all our current complaints. Usually we might expect two current complaints for the same park within 4 pages.  So you are in good company and have done well in appealing to McDonalds in an effort to resolve the matter without having  paid such a bunch of rogues. Most people blindly pay up. Met . Starbucks and McDonalds  are well aware of the situation and seem unwilling to make it easier for motorists to avoid getting caught. For instance, instead of photographing you, if they were honest and wanted you  to continue using their services again, they would have said "Excuse me but if you are going to go to Mc donalds from here, it will cost you £100." But no they kett quiet and are now pursuing you for probably a lot more than £100 now. They also know thst  they cannot charge anything over the amount stated on the car park signs. Their claims for £160 or £170 are unlawful yet so many pay that to avoid going to Court. When the truth is that Met are unlikely to take them to Court since they know they will lose. The PCNs are issued on airport land which is covered by Byelaws so only the driver can be pursued, not the keeper. But they keep writing to you as they do not know who was driving unless you gave it away when you appealed. Even if they know you were driving they should still lose in Court for several reasons. The reason we ask you to fill out our questionnaire is to help you if MET do decide to take you to Court in the end. Each member who visited the park may well have different experiences while there which can help when filling out a Witness statement [we will help you with that if it comes to it.] if you have thrown away the original PCN  and other paperwork you obviously haven't got a jerbil or a guinea pig as their paper makes great litter boxes for them.🙂 You can send an SAR to them to get all the information Met have on you to date. Though if you have been to several sites already, you may have done that by now. In the meantime, you will be being bombarded by illiterate debt collectors and sixth rate solicitors all threatening you with ever increasing amounts as well as being hung drawn and quartered. Their letters can all be safely ignored. On the odd chance that you may get a Letter of Claim from them just come back to us and we will get you to send a snotty letter back to them so that they know you are not happy, don't care a fig for their threats and will see them off in Court if they finally have the guts to carry on. If you do have the original PCN could you please post it up, carefully removing your name. address and car registration number but including dates and times. If not just click on the SAR to take you to the form to send to Met.
    • In order for us to help you we require the following information:- [if there are more than one defendant listed - tell us] 1 defendant   Which Court have you received the claim from ? County Court Business Centre, Northampton   Name of the Claimant ? LC Asset 2 S.A R.L   Date of issue – . 28/04/23   Particulars of Claim   What is the claim for –    (1) The Claimant ('C') claims the whole of the outstanding balance due and payable under an agreement referenced xxxxxxxxxxxxxxxx and opened effective from xx/xx/2017. The agreement is regulated by the Consumer Credit Act 1974 ('CCA'), was signed by the Defendant ('D') and from which credit was extended to D.   (2) D failed to comply with a Default Notice served pursuant to s87 (1) CCA and by xx/xx/2022 a default was recorded.   (3) As at xx/xx/2022 the Defendant owed MBNA LTD the sum of 12,xxx.xx. By an agreement in writing the benefit of the debt has been legally assigned to C effective xx/xx/2022 and made regular upon C serving a Notice of Assignment upon D shortly thereafter.   (4) And C claims- 1. 12,xxx.xx 2. Interest pursuant to Section 69 County Courts Act 1984 at a rate of 8% per annum from xx/01/2023 to xx/04/2023 of 2xx.xx and thereafter at a daily rate of 2.52 to date of judgement or sooner payment. Date xx/xx/2023   What is the total value of the claim? 12k   Have you received prior notice of a claim being issued pursuant to paragraph 3 of the PAPDC (Pre Action Protocol) ? Yes   Have you changed your address since the time at which the debt referred to in the claim was allegedly incurred? No   Did you inform the claimant of your change of address? N/A Is the claim for - a Bank Account (Overdraft) or credit card or loan or catalogue or mobile phone account? Credit Card   When did you enter into the original agreement before or after April 2007 ? After   Do you recall how you entered into the agreement...On line /In branch/By post ? Online   Is the debt showing on your credit reference files (Experian/Equifax /Etc...) ? Yes, but amount differs slightly   Has the claim been issued by the original creditor or was the account assigned and it is the Debt purchaser who has issued the claim. DP issued claim   Were you aware the account had been assigned – did you receive a Notice of Assignment? Not that I recall...   Did you receive a Default Notice from the original creditor? Not that I recall...   Have you been receiving statutory notices headed “Notice of Sums in Arrears”  or " Notice of Arrears "– at least once a year ? Yes   Why did you cease payments? Loss of employment main cause   What was the date of your last payment? Early 2021   Was there a dispute with the original creditor that remains unresolved? No   Did you communicate any financial problems to the original creditor and make any attempt to enter into a debt management plan? No   -----------------------------------
    • Hello CAG Team, I'm adding the contents of the claim to this thread, but wanted to open the thread with an urgent question: Do I have to supply a WS for a claim with a court date that states " at the hearing the court will consider allocation and, time permitting, give an early neutral evaluation of the case" ? letter is an N24 General Form of Judgement or Order, if so, then I've messed up again. Court date 25 May 2024 The letter from court does not state (like the other claims I have) that I must provide WS within 28 days.. BUT I have recently received a WS from Link for it! making me think I do need to!??
    • Massive issues from Scottish Power I wonder if someone could advise next steps. Tennant moved out I changed the electric into my name I was out the country at the time so I hadn't been to the flat. During sign up process they tried to hijack my gas supply as well which I made it clear I didn't want duel fuel from them but they still went ahead with it. Phoned them up again. a few days later telling them to make sure they stopped it but they said too late ? had to get my current supplier to cancel it. Paid £50 online to ensure there was money covering standing charges etc eventually got to the flat no power. Phoned Scottish Power 40 minutes to get through they state I have a pay as you go meter and that they had set me up on a credit account so they need to send an engineer out which they will pass my details onto. Phone called from engineer asking questions , found out the float is vacant so not an emergency so I have to speak to Scottish Power again. Spoke with the original person from Scottish Power who admitted a mistake (I had told her it was vacant) and now states that it will take 4 weeks to get an appointment but if I want to raise a complaint they will contact me in 48 hours and it will be looked at quicker. Raised a complaint , complaints emailed me within 24 hours to say it will take 7 days till he speaks with me. All I want is power in the property would I be better switching over to EON who supply the gas surely they could sort it out quicker? One thing is for sure I will never bother with Scottish Power ever again.    
  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like

Swift advances , i stopped repo, but now need help with BK hearing


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Hello

I am new to this,

I have been reading up on your blogs about swift advances

they are a force to be reckoned with,

if I could get them of my back it would be such a relief.

 

I took out a consolidation loan with them in 2008 which is secured to my mortgage,

at that time I was very unsure whether to take the loan or not but with my foolish self listened to the sales person on the other end

who suggested I take the loan and maybe in 3 years time I could apply for a further loan at a reduced rate.

 

 

I accepted., not knowing that I was never intended to pay off that first loan because of their ridiculous charges and interest rate

I was desperate at that time and a bit naïve

 

they have taken me to court and applied for repossession but I got a suspended order

as long as I kept up my payments there would be no further action,

 

 

I kept up payments for about six months then I lost my job,

I have also got another creditor who has made me bankrupt

 

 

I have my first mortgage, swift advance and this creditor wanting to sell my house to pay the creditors,

I don't want to loose my house

 

 

I have worked hard to pay for this house and is all the assets I have,

its all I have left worth anything to hand down to my children and grandkids.

 

I am supposed to be in court on 2nd of September 2015 for them to seek order for sale.

 

 

I will fight this even if I have to do it myself.

Swift are daylight robbers I owe them more now than when I first took out the loan

will never be able to pay it of,

 

 

I feel sorry for those who have lost their homes to swift, it has to be stopped

people are working thinking they will have something to show for it when they retire but that's not what happens.

 

 

people need their homes swift don't care they need your house to keep them in the money,

which is more important don't let them get away with it fight.

 

bankruptcy courts want £36.0000 to pay of my creditors and fees and the rest to go to my mortgage and swift advances.

my house is worth £111.000

so I don't get anything after sale

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have you all the statements from swift from day one?

 

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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hi there

no, I had a third party working with me the first time they took me to court and I gave him most of my paper work he was going to look through them, but I have heard nothing from him since and I cant get through to him, I think he is away studying law.

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great!

 

 

get an sar running to swift ASAP then

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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swift

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Have they just applied to make you bankrupt or have they actually done so ?

Have we helped you ...?         Please Donate button to the Consumer Action Group

Uploading documents to CAG ** Instructions **

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Dealing with Customer Service Departments? - read the CAG Guide first

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3: Feel Bullied by Creditors or Debt Collectors? Read Here

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5: Forum rules - These have been updated - Please Read

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1: How can BCOBS protect you from your Banks unfair treatment

2: Does your Bank play fair - You can force your Bank to play Fair with you

3: Banking Conduct of Business Regulations - The Hidden Rules

4: BCOBS and Unfair Treatment - Common Examples of Banks Behaving Badly

5: Fair Treatment for Credit Card Holders and Borrowers - COBS

Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

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they said they have made me bankrupt,

 

 

my name was in the paper that they use to announce someone who has been made bankrupt.

 

even though I did not go to court or see the trustees or signed any document.

 

bankruptcy is not right in my case because swift is my biggest downfall

they are the one that's suffocating me

 

 

if I could get rid of them all my other bills would get paid.

 

 

I only wanted to borrow £12.000 but I ended up getting £36.685 because I had to consolidate my other debts.

 

 

I have paid back about £30.000 plus not sure yet how much exactly,

and they said I still owe them £57.764.71 that's after paying £485 a month for 7 years. less arrears of £6,0000.

 

I tried to find if there was any help out there when it comes to secured loans

 

 

but nobody has any information on secured loans debt its as if they shy away from it.

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I have just received a settlement figure of £82,000, borrowed £40k 7 years ago with £15k arrears..

 

 

They took me to court twice and luckily the judge was on our side as we could prove we were working at the time

and made a payment arrangement both times.

 

 

Unfortunately with these loans if you get made redundant or have financial problems, it's almost impossible to catch up,

selling the house to consolidate is pretty much the only way but I don't know anyone that managed to make money from their property after taking a secured loan.

 

 

It's not fair the excessive charges though, they say it's compounded interest but this is never explained when you take out any loan,

we have contacted financial ombudsman for financial advice and requested Swift revise the settlement as we won't be able to sell the house at that figure.

 

 

I will keep you all posted to see what number they come back with.

Every lawyer I have spoken with all say that is very excessive interest and to keep fighting the case until we have a satisfactory resolution.

 

It should be in their interest to get their money back and help their customers,

I will be only too happy to post a result which shows they actually do care

and not just trying to excessively charge people who need the help the most.

 

 

as it stands I will be lucky to see £5k back from a £50 deposit originally invested,

15 years living in a house and lost £45 doesn't quite stack up, watch this space!

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They deliberately keep us in debt because they know they will collect another property at the end,

we might as well just hand our houses to them when we take out a loan, because there is no way that we would ever pay of that debt, I just wonder if anyone as ever paid of their debt or kept their house when dealing with swift.

I am sorry but I will not give my house to them without a fight, we work for 20 years or more to pay for some sort of security for our children or grand children and they come along and steel it, yes that's what it is theft, we would not get away with something like that, why do we keep letting them get away with it, we are like lambs been led to the slaughter.

if corporations like that keep doing this to us we will have nothing to leave for our family because the way things are they are going to be worse of than us.

we cannot keep working all our lives and then let them come and steel what we worked for sometimes with our blood sweat and tears. none of the so called legal system is on our side they work for the corporation, we have to fight for ourselves.

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don't want to put anyone on a downer but Swift know all the ins and outs and that's why they'll never be beaten. If anyone could afford to employ a barrister to fight them you would be lucky to find one to take the case. The FOS must take much of the blame, god knows how many complaints they must have had about this company but 99% of the time they find in their favour.

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hello

I received a letter from swift stating that they will send me the documents I asked for within 40 days.

I also forgot to mention that I did claim back my ppi from swift last year, but there is something I forgot to check on, should the amount I pay each month should that not have been reduced due to the fact that I no longer pay ppi. because I had been paying the same amount plus the arrears and my payments was not reduced.

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I suggest build a case with your solicitor to prove you have an income and explain any shortfalls, redundancy or whatever has caused it. Make a proposal and submit it to swift a.s.a.p, if it's the first time they won't react coz they know the judge will probably make an agreement to spread the arrears over the remainder of the course of the loan. They have to do that as an offer!

But swift will want to proceed anyway because once they have the repossession order then the next time it's easy for them to just take your property if you don't maintain payments. Suggest y find a way out a.s.a.p, I'm still in a battle with them over my settlement figure,making it to financial ombudsman now, if they don't help then we open up a legal case, if that don't work I have no issue meeting the directors face to face! We wait and see...... Good luck

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Humm, not good. I got advice from CCS, consumer credit service, it's free, but maybe you already gone down that path. It's gonna be difficult if you can't prove you can afford the payments plus something extra towards arrears, suggest you either sell your home quick before they take it, or find extra income, sry to be blunt but that's how it will be looked at I think.

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I'm not sure tbh April. If you are going to be made bankrupt I'm guessing any assets will be taken, I.e secured assets (house). If there is a negative balance still then an arrangementt help in my experience swill be made to pay it off. If you have enough to sell and clear your debt, move into rented I would say you might feel happier this way, no more pressure to meet ridiculous high interest payments to swift, just your rent and food. I really hope it all works out for you, please try and get some advise from a professional or legal expert, forget CAB, they don't help in my experience. Keep fighting 💥👊🏻💥👊🏻💥👊🏻💥👊🏻💥

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hey its not all doom and gloom and lose your house.

 

 

you need to carefully document the way swift have treated you.

 

 

even to me

how much you borrowed ,

how much the loan cost you in int

and how much you have paid

 

 

anyone even a judge can see its daylight robbery.

 

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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I will, as soon as I have received the documents from them I will know exactly where I am.

I will not have them steel my house, even if I have to arrange a peace full protest, if they come to throw me out.

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