Jump to content


  • Tweets

  • Posts

    • Thank you both, I will make those changes. I have also downloaded the compensation list to add to the evidence and complete the protection bit off their website.  I am going to court next Thursday to deliver the bundle; I will confirm this on Tuesday. I have been to court a few times to represent the military when a soldier is in court, but I will be going. Thank you for all the additional advice. Once I have the whole bundle, I will email it to the admin email. Ill be honest, this is not about the money for me, I do not mind losing that, so I will not be signing a confidentiality agreement.   You guys are amazing
    • Actually there wasn't a massive amount of work to do on the WS.  The "meat" was there because of the great work you'd already done. Here is a version which I think is nigh-on finished. However, with Easter there are a few days for the other regulars to suggest tweaks. Defendant WS.pdf
    • Hi all, We bought a part to fix our washing machine approx 13 months ago direct from the manufacturer via phone. This part has now failed, as confirmed by the manufacturers who sent out their engineer FOC. This engineer installed a replacement part, our machine came back to life, but sadly they had to remove this part used for testing as "we would be charged for it" otherwise and reinstalled the old faulty board. The retailer are refusing to replace this part, stating that they only warranty parts for 90 days. When I stated that I believed the Consumer Rights Act gives me longer than that, they insinuated that it did not, and this was repeated by many representatives. AIUI for goods bought more than 6 months ago, I need to get an engineers report to confirm the part has failed? Or that it has failed due to manufacturing issues? Or would the companies own engineers report suffice? Also, does anyone have any other decent contact details for Hotpoint (or the Whirlpool group)? Thanks, GH
    • Thank you for that "read me", It's a lot to digest, lots of legal procedure. There was one thing that I was going to mention to you,  but in one of the conversations in that thread it was mentioned that there may be spies on the Forum,  this is something that I've read quite some time ago in a previous thread. What I had in mind was to wait for the thirty days after their reply to my CCA request and then send the unenforceable letter. I was hoping that an absence of signature could be the Silver Bullet but it seems that there are lot of layers to peel on this Onion.  
  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 160 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like

Claim back all charges from CFO - ** SETTLED **


style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 2990 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

Hi had a loan with CFO Lending/Capital Finance One.

 

I ended up paying a huge amount in charges. Has anyone successfully reclaimed charges from these guys.

 

They have sent me a statement of account so I know how much the charges I paid were. A summary of my account with them is below

 

 

Thank you for your email. Please find attached a statement of your account for your reference.

 

Having looked through your account I can confirm you first took out a loan with CFO Lending for the amount of £200.00 with interest of £78.00, making the total amount payable £278.00. You agreed to repay this amount back in full on 29th June 2012. At your request, on this date we collected the minimum of your interest payment and your loan was deferred. Making your interest payment did not reduce your outstanding balance but covered the cost of borrowing for a further month. Your loan was then due for repayment on the 31st July 2012.

 

On the 3rd July 2012 before your loan was due for repayment, you chose to refinance your loan for a further £400.00. This amount was added to your Principle loan amount of £200.00 and interest was calculated on the total. You agreed to pay the amount of £834.00 back in full on 31st July 2012. On this date we failed to receive payment as agreed and as per your contract your account fell into default and collections procedures were in place in an attempt to collect full amount of funds owed under this agreement.

 

As per your contract a £25.00 administration fee was applied to your account for falling into default. Added interest would then have been applied at a rate of 1.3% of your principal loan amount daily.

 

Through collections procedures we collected the amount of £234.00, as you had not requested for your account to be deferred, your account remained in default and continued to incurred added interest and charges as per your contract. On the 2nd August 2015, the business received a text message from you requesting to set up a deferral payment. You were advised that as the we had collected your administration fee payment along with a payment that matched your interest amount we will be happy to defer your loan until the 31st August 2012.

 

On the 31st August 2012 we again failed to receive payment as agreed and your account fell back into default and incurred added interest and charges as per your contract. As per your contract a £25.00 administration fee was applied to your account for falling into default. Added Interest was then applied at a rate of 1.3% of your principle loan amount for a maximum period of 90days.With all the added interest and charges applied to your account your outstanding balance was brought to £1410.40.

 

To date we have received payments totalling £1410.40 leaving a current outstanding balance of £0.00.

 

CFO Lending can confirm your account with the business is settled in full and closed.

 

Should you have any further queries regarding your account please do not hesitate to contact us.

Link to post
Share on other sites

Since they are unlawful penalty charges, you can SAR them if you dont have all the statements, and put in a claim for them at their interest rate. IF they refuse to allow the claim, then you take them to SCC.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

Link to post
Share on other sites

I have a statement of accounts from them with dates. I assume I will need to do some form of complaint letter and calculations.

 

They also took £15 off each of the loan amounts for faster payment

 

 

Agreement No:

created message Debit Credit Account Balance

31/05/2012 Principal £200.00 £200.00

31/05/2012 Principal Interest £78.00 £278.00

29/06/2012 Deferral Payment -£78.00 £200.00

29/06/2012 Interest Added £78.00 £278.00

03/07/2012 Refinance -£78.00 £200.00

03/07/2012 Refinance -£200.00 £0.00

Agreement No:

created message Debit Credit Account Balance

03/07/2012 Principal £600.00 £600.00

03/07/2012 Principal Interest £234.00 £834.00

31/07/2012 Deferral Payment -£234.00 £600.00

31/07/2012 Default Charge £25.00 £625.00

01/08/2012 Card Payment -£25.00 £600.00

02/08/2012 Interest Added £294.00 £894.00

31/08/2012 Default Charge £25.00 £919.00

06/09/2012 Default Charge £54.60 £973.60

13/09/2012 Default Charge £54.60 £1,028.20

20/09/2012 Default Charge £54.60 £1,082.80

27/09/2012 Default Charge £54.60 £1,137.40

04/10/2012 Default Charge £54.60 £1,192.00

18/10/2012 Default Charge £54.60 £1,246.60

25/10/2012 Default Charge £54.60 £1,301.20

01/11/2012 Default Charge £54.60 £1,355.80

08/11/2012 Default Charge £54.60 £1,410.40

15/11/2012 Card Payment -£25.00 £1,385.40

15/11/2012 Card Payment -£54.60 £1,330.80

15/11/2012 Card Payment -£54.60 £1,276.20

15/11/2012 Card Payment -£54.60 £1,221.60

15/11/2012 Card Payment -£54.60 £1,167.00

15/11/2012 Card Payment -£54.60 £1,112.40

15/11/2012 Card Payment -£54.60 £1,057.80

15/11/2012 Card Payment -£54.60 £1,003.20

15/11/2012 Card Payment -£54.60 £948.60

15/11/2012 Card Payment -£54.60 £894.00

15/11/2012 Card Payment -£294.00 £600.00

15/11/2012 Card Payment -£600.00 £0.00

 

 

The card payments at the end is where I found a new job and they emptied my account in my first payday.

Edited by madmatt101
Link to post
Share on other sites

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

Hi madmatt101,

 

New to this!

 

How have you managed to get in contact with CFO? I am trying to write to them about my old loans but all e-mail addresses I have are no longer working... their websites are closed too, etc.

 

Any info you can provide regarding contacting them would be great.

 

Thanks

 

Luke

Link to post
Share on other sites

Hi DX

 

I have filled in the sheet and I think I must have done something wrong

 

It tells me that I am claiming for over £158million for interest on charges of £541

 

It would be nice to get that, however I cant quite see that being paid out, and going through the courts could be expensive ;)

Link to post
Share on other sites

To update all the readers of this thread.

I have sent a formal letter of complaint.

 

I noticed that there were no further interest charges on my account so I used the satint sheet.

 

I will see what they come back with and post up an update.

Link to post
Share on other sites

Hi DX

 

I have filled in the sheet and I think I must have done something wrong

 

It tells me that I am claiming for over £158million for interest on charges of £541

 

It would be nice to get that, however I cant quite see that being paid out, and going through the courts could be expensive ;)

 

 

hehe it will at 1000%

 

 

try this one

 

 

StatIntSheet v101.xls

 

 

I suspect they don't charge int on penalties

?

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

  • 2 weeks later...

so what did you make it using the statint sheet

did we do that?

 

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

I know the £56 says default

But I don't think they are reclaimable

Just the £25 ones

 

So seems correct for £74?

 

Dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

  • 2 weeks later...

Trying to get hold of this lot myself, ended up paying back almost 700 for a 358 loan and all the MT collect threat nonsense years ago claiming I still owe them. Is the one in this thread the best to use or the customerservices at cfolending one? Or are they both the same?

Link to post
Share on other sites

  • 5 months later...

Just an update on my case, I asked CFO Lending to refund all interest and charges on all of my old loans due to irresponsible lending. They declined my claim so I took it to the Financial Ombudsman Service. They ruled in my favor and I received a refund of approx £740 (including £50 compensation).

 

I would't take any other lower offers offered directly by CFO, if you refer to the FOS, you will most likely be able to claim back all interest and charges. I had a strong case and supplied a copy of my credit report at the time of each loan... this showed I should not have been approved and the proper affordability checks were not carried out. Worth perusing.

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...