Jump to content


  • Tweets

  • Posts

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 160 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like

Minicredit and Hellix LTD


style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 3101 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

Hi,

 

I've had multiple emails from a company called Hellix LTD claiming my minicredit debt is owed to them for £699.00.

 

I borrowed £100 back in 2011, paid them a total of £42 and a further £90 when it was sold to Fredricksons. They then passed this to OPOS who tried to claim £500+ - I offered them a full and final of £25 which they accepted. When I was due to get paid there was a hiccup with my wages going in which delayed paymwnt by a day, I emailed OPOS to inform them and ask if I could pay the next day. No reply,never heard anything from them again.

 

My credit file shows a default from July 2011, the balance was static until the last few months where it's jumped from 500 to 699 for no reason. Never had any correspondence from them, no default notice or anything. I did once have a letter informing of a £100.00 charge for 'doorstep collection' which never occurred.

 

Hellix LTD emailed me recently claiming I owe £699 but they will offer A MASSIVE REDUCTION if I contact them soon, offering a 70% discount and I could pay over 12 months, how kind!

 

I sent them an email asking them to prove I owe the amount claimed and their response was:

Further to your template internet letter that we received today

 

The default is registered on your personal credit file on the 13th November 2011, for ths debt you never took out and you last paid back this lender that you did not borrow from on the 26th July 2011 for £25.

 

Please let me know what part of your loan you are disputing rather then the template you have sent so we can investigate the parts you are disputing

 

Regards

 

Mr Nigel Goddard

 

Super sarcastic or what? What would be my next steps with this?

Link to post
Share on other sites

  • 3 months later...

Hi, I am also beginning to have issues with Hellix Ltd. I received a text message from them, asking me to contact them and quoting s certain account number. No other details were given.I emailed them stating i was not willing to give personal information online, especially not knowing who they are or why they are contacting me.They then replied with a standardised email, asking me to confirm my name, date of birth and address before they can reply to my email. They have now phoned me at work, and again i refused to give any personal details until he could prove who they were etc, and he said well we will just see you in court then, and hung up.So i am still none the wiser as to who the company are etc.Am i in the wrong for refusing to give my details out to them? Many thanks,Jamie

Link to post
Share on other sites

Just ignore them if they phone. Going by your account jsm77 and the other posters, they are a sham of a company and very likely just reply on threats and intimidation.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

Link to post
Share on other sites

  • 3 weeks later...

They won't do anything. I've just ignored the plonkers and they've gone quiet now. I sent them an email saying I didn't acknowledge any debt and they gave out very personal information despite now knowing who I am! Not long until it's SB so they can bog off.

Link to post
Share on other sites

  • 3 weeks later...
I've had enough of the default on my credit file and put in a formal complaint about irresponsible lending and unfair charges.

 

Email or post? Did you complain to MC or Hellix? If it was MC by email any chance you could give me the email for them? Thanks!

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...